Job Summary

In the capacity as Chief Compliance Officer (CCO) and Head of Financial Crime Compliance SCB Cote D’Ivoire responsibilities include managing all regulatory, conduct, financial crime and compliance risks in SCB Cote D’Ivoire, including the responsibilities of SCB Cote D’Ivoire Money Laundering Reporting Officer, aligning this to the vision and strategy of the function, the Enterprise Risk Management Framework (ERMF), and delegation of authority documents where relevant.

First line responsibility for the implementation of CFCR policies and procedures for SCB Cote D’Ivoire to the extent the processes have been identified as owned by CFCR, in line with the Group’s process universe as set out in the Group Operational Risk Framework, including activities within the processes owned by CFCR which are hubbed or outsourced (if any).

Insofar as they relate to SCB Cote D’Ivoire CFCR, responsible for providing details of developments giving rise to a material risk that serious regulatory breaches or breaches of risk tolerances (as agreed by the Board or relevant country governance committees from time to time) may occur and notifying any such breaches to (as appropriate):
•    the CCO, Nigeria & West Africa
•    the Head, FCC, Nigeria & West Africa 
•    the relevant Heads of Business and Functions
My responsibility does not encompass the operation of information technology systems used to implement any policies and procedures, which is the responsibility of the Group Chief Information Officer.

Key Responsibilities

•    To help the Country meet its commitment of being "Here for Good" by building and maintaining a sustainable framework that places Compliance, Conduct and Financial Crime Compliance best practice standards, at the forefront of the Group's /Country’s agenda.
•    As an independent second line risk control function, to execute the relevant aspects of the Compliance, and Financial Crime Compliance PRTFs, and the conduct framework, through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of SCB Cote D’Ivoire.
•    For the evaluation and assessment of the effectiveness of SCB Cote D’Ivoire’s CFCR Frameworks.
•    To proactively support and challenge the businesses and supporting functions to exhibit appropriate conduct, comply with regulatory, conduct, financial crime and compliance requirements and strive to achieve fair outcome for clients.
•    For maintaining independence, delivering timely responses, and timely escalation of risks and issues where the management tolerance of the firm is exceeded.
•    For maintaining constructive and effective stakeholder relationships with the relevant business and supporting functions.
•    For supporting the management of regulatory relationships with all of the Country financial regulators, whose rules SCB Cote D’Ivoire is subject to.
•    For supporting the growth and development of technology based solutions for the CFCR function to help the bank achieve its future state

Strategy
•    Set and implement the vision, strategy, direction and leadership for the CFCR function within SCB Cote D’Ivoire.
•    Promote the culture and practice of compliance with CFCR standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct. Input to Country Business operating model design of relevant Compliance, FCC and business processes.

Business
•    Develop a comprehensive understanding of the business models and strategy in order to provide substantive oversight support and challenge to enable appropriate and sustainable CFCR outcomes.
•    Build and maintain an effective and constructive relationship with all key business, CFCR and other functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality CFCR-related advice and guidance to enable the business and functions to meet/achieve their strategic tactical objectives.
•    Provide CFCR-related advice, analysis (and challenge when appropriate) in relation to SCB Cote D’Ivoire, including product design, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigor of past business reviews), and transactional advice.
•    Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.
•    Work closely with the business and operational teams to provide timely advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and preemptive CFCR risk mitigation.
•    Support the resolution of competing requirements between regulations specific to the businesses and functions within SCB Cote D’Ivoire (i.e. between AML regulations and data privacy/bank secrecy or information security regulations.)
•    Establish and maintain risk-based compliance frameworks and a programme for monitoring and assuring compliance that supports the transition to pro-active and pre-emptive compliance and conduct risk mitigation
•    Promote the culture and practice of global standards to the business, while managing local requirements

Processes
•    Act under delegation from the respective Risk Framework Owners for the principal risk types of CFCR in discharging the responsibilities contained in the ERMF to the extent that CFCR advisory is the appropriate second line risk owner.
•    Support and maintain effective policies/standards (processes)/DOIs (including training, advice and support) to address conduct, financial crime and compliance risks across SCB Cote D’Ivoire, aligning with relevant regulatory requirements.
•    Provide governance and oversight over the implementation of CFCR related policies and standards (procedures) relevant to SCB Cote D’Ivoire (to enable compliance with such policies and procedures).
•    Provide support and challenge to the businesses and functions within SCB Cote D’Ivoire to ensure that they establish and monitor appropriate processes for compliance with CFCR policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).

People & Talent
•    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
•    Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
•    Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
•    Assess competency and skill of the CFCR function on an ongoing basis to ensure alignment of skill set to the risk management demands of the businesses.
•    Ensure the provision of ongoing training and development to ensure that the CFCR function are competent, suitably skilled and qualified for their roles, ensuring that they have effective supervision in place to mitigate any risks.
•    Review the function structure/capacity plan to ensure an effective and efficient risk management framework
•    Employ, engage and retain high quality people, with succession planning for critical roles
•    Provide feedback at business, function, country and individual level as appropriate, on CFCR matters which should have a bearing on remuneration pools or individual bonuses (for senior staff).

•    Regularly and on a timely basis appraise performance as well as proactively manage attrition when needed.
•    Ensure regular and documented management meetings with indirect reports.
•    Drive the migration of skill, knowledge, best practice and lesson learned across the network between CFCR Advisory colleagues especially in relation to legal/regulatory risks and compliance with relevant regulations and internal policies/standards as they pertain to SCB Cote D’Ivoire.

Risk Management
•    In accordance to the Group’s Enterprise Risk Management Framework, act as second line Risk Owner for appropriate and relevant SCB Cote D’Ivoire processes.
•    Collaborate with the other Country & Cluster CFCR Teams to anticipate horizon risks that may have a significant impact on SCB Cote D’Ivoire and develop effective strategies to mitigate such horizon risks.
•    Ensure effective management of CFCR matters, and in collaboration with the rest of the CFCR team, effectively manage regulatory issues that have a significant impact on SCB Cote D’Ivoire Branch including but not limited to conflicts of interest, cross–border and onshore/offshore transactional support and control.
•    Collaborate with relevant senior managers to support the programmes for CFCR monitoring, surveillance and/or assurance for SCB Cote D’Ivoire.
•    In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased.
•    Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks, and proactive engagement in regulatory reform.
•    Assist and work closely with the Shared Investigation Services team in relation to investigations concerning SCB Cote D’Ivoire.
•    Liaise with the internal audit function to ensure that any CFCR weakness identified by the internal audit function relating to SCB Cote D’Ivoire are appropriately followed up.
•    Provide reports to relevant Country and Business risk and control committees and management group on key conduct, financial crime and compliance risks and issues pertaining to SCB Cote D’Ivoire.

•    Provide advice on the application of risk management frameworks (e.g. ERMF) and provide advice to relevant stakeholders on outcomes of risk identification and assessment methodologies
•    Maintain oversight of risk acceptance and/or mitigating action plans relating to SCB Cote D’Ivoire.
•    Analyse and assess risks arising from SCB Cote D’Ivoire products / segments / geographies / customers / transactions
•    Ensure global standards are understood and implemented locally, with any identified exceptions, or need for more/less stringent standards escalated to Country/Cluster CFCR for joint-decision making.
•    Understand technical aspects of systems relevant to SCB Cote D’Ivoire.
•    Support delivery of annual CFCR Risk Assessments, including the Compliance Risk Assessment (CRA), Product Risk Assessment (PRA) and Group Risk Assessment (GRA).

Governance
•    Attend relevant governance meetings, and provide relevant reports to senior management and governance/risk committees.
•    Be accountable for identification and escalation of potential CFCR related risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
•    Ensure appropriate product governance measures on compliance, conduct and financial crime are in place so that product approval documents reflect all relevant regulatory requirements.
•    Propose control effectiveness and efficiency improvements and simplifications where appropriate.
•    Within the Group's Enterprise Risk Management Framework (ERMF), establish and maintain an appropriate risk based CFCR framework for identifying, assessing, managing, monitoring, mitigating and reporting CFCR (including regulatory and financial crime) risks across SCB Cote D’Ivoire.
•    Have access to and review adequate MI / trackers across all aspects of one’s coverage and responsibility to ensure all issues and matters relating to CFCR are tracked, followed, regularly assessed and reported on, including oversight of treatment plans, identification and management of high risk clients or specific country reviews.
•    Support the product programme and country addendum framework for products in SCB Cote D’Ivoire.
•    For SCB Cote D’Ivoire governance purposes, take responsibility for all Governance issues in my area, bearing in mind the responsibilities and expectations of our regulator, and, where applicable, sharing best practice with SCB Cote D’Ivoire Management Group for cross-learning.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead SCB Cote D’Ivoire to achieve the outcomes set out in the Bank’s Conduct Principles
•    Manage and develop the relationship with regulators in accordance with the Group Communications with Financial Services Regulators Standard.
•    Support the Chief Executive Officer, SCB Cote D’Ivoire with ensuring proactive regulatory engagement and by establishing an effective regulatory relationship plan in SCB Cote D’Ivoire.
•    Drive regulatory meeting agendas and matters for discussion.
•    Manage regulatory inspections and identification of regulatory reform that have an impact on SCB Cote D’Ivoire.
•    Provide briefings and guidance to management on regulatory matters.
•    Ensure the Bank is properly prepared for routine regulatory exams, audits and supervisory inspections, as well as to oversee the response from the business.
•    Oversight of the Speak-up process and management information.
•    Oversight of day-to-day operations for compliance with FCC policies, standards, systems and controls.
•    Acting as the point of contact and taking appropriate action with regards to suspicious activity or transactions in relation to potential money laundering, terrorist financing, proliferation financing, or sanctions breaches.
•    Acting as the point of contact and responding promptly to requests for information made by competent authorities.
•    Receiving and acting upon any relevant findings, recommendations, guidance, directives, resolutions, sanctions, notices or other conclusions received from competent authorities, and relevant bodies (including FATF).

Key stakeholders
•    Relevant Local Regulators
•    CCO, Nigeria & West Africa
•    Head, FCC, Nigeria & West Africa 
•    Chief Executive Officer, SCB Cote D’Ivoire
•    Global Head CFCR, Transaction Banking & Africa
•    Other SCB Cote D’Ivoire Risks and Control Functional Heads (Risk, Finance, COO, Audit, etc)
•    Relevant SCB Cote D’Ivoire Heads of Business and Functions
•    Cluster Heads, FCC Centres of Excellence (eg. Sanctions, ABC, Controls), CFCR Advisory Heads
•    SCB Cote D’Ivoire CFCR Governance team
•    Second Line Assurance team
•    Group Internal Audit

Other Responsibilities
•    Embed Here for good and Group’s brand and values in CFCR SCB Cote D’Ivoire team.
•    Perform other responsibilities assigned to Head of CFCR, Country or Head, CFCR, Advisory country roles under Group, Country, Business or Functional policies and standards.

Skills and Experience

•    Compliance Policies and Standards
•    Compliance Advisory
•    Compliance Review and FCC Assurance
•    Investigations
•    FCSO Advisory
•    FCSO Assurance
•    Surveillance (including Screening and Monitoring)
•    Compliance Risk Assessment
•    Regulatory Liaison
•    Manage Change
•    Manage Projects

Qualifications

Languages    English

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.