Job Summary

•    Strengthen reputation and engagement: Deliver clear, consistent corporate communications that build understanding and engagement among colleagues and external stakeholders, while strengthening Standard Chartered Malaysia’s brand and reputation.
•    Enable CIB business priorities: Translate Corporate & Investment Banking priorities into targeted marketing and communications activity that raises awareness, supports campaigns and strategic initiatives, and contributes to measurable business outcomes.
•    Deliver with discipline and impact: Execute high-quality communications and marketing programmes end-to-end, working across business, country and regional stakeholders while ensuring brand consistency, effective measurement, and adherence to governance, risk and regulatory requirements.

Key Responsibilities

The is an individual contributor role and role holder does not lead a team and has no direct reports or people-management accountability, including hiring, succession planning or team-structure responsibilities. The role reports to the Head of Corporate Communications and CIB Marketing.
Overall purpose and outcomes
Support and execute Corporate Communications and Corporate & Investment Banking (CIB) Marketing for Standard Chartered Malaysia and Standard Chartered Saadiq Malaysia. The role translates business priorities into effective communications and marketing activity, with the intended outcomes of strengthening awareness, engagement and share of voice; supporting strategic business priorities; and building a strong, relevant and consistent brand. 
Key responsibilities and accountabilities
•    Corporate communications: Execute internal and external communications across newsletters, internal broadcasts, Pulse, townhalls and employee-engagement programmes, as well as media engagement, interviews and speaking opportunities. Develop and maintain key messages, data points, spokesperson materials and other content needed for strategic milestones.  
•    CIB marketing: Support annual marketing planning and execute campaigns and business projects aligned with CIB's full-year strategic, segment and product priorities. Work closely with CIB teams to ensure marketing activity responds to business needs and contributes to measurable business outcomes. 
•    Brand and reputation: Ensure communications and campaigns are consistent with the Bank's brand positioning, specifications and standards. Help strengthen the Bank's relevance and share of voice while protecting corporate and brand reputation. 

•    Stakeholder management: Build effective relationships across business and CIB stakeholders, country management, executives and spokespersons, internal channel owners, and regional/group communications and brand teams. Manage media relationships and coordinate interviews and speaking opportunities around important corporate milestones. 
•    Executive support: Prepare executives and spokespersons for media interviews and speaking engagements through briefing materials, messaging, coordination and support for spokesperson training. 
•    Campaign and communications delivery: Manage the end-to-end execution of assigned activities, including planning, content development, approvals, distribution, events, media engagement, campaigns, performance tracking and reporting.
•    Accountable for delivering assigned outputs on time and to agreed quality, brand and business requirements. 
•    Insights and effectiveness: Monitor employee engagement, campaign performance and communications effectiveness; use actionable metrics, research and audience/market insights to improve activity and inform decision-making. 
•    Risk, governance and controls: Identify and escalate communications, brand, reputational, conduct, regulatory and operational risks. Ensure activities comply with relevant policies, approvals, controls, brand standards and external regulatory requirements, working with risk and control partners where required.

•    Strengthen corporate reputation and stakeholder engagement by delivering clear, timely and consistent internal and external communications, including employee communications, media engagement, executive messaging and speaking opportunities.
•    Support CIB business growth and strategic priorities by planning and executing targeted marketing campaigns, content and business initiatives that build awareness, increase share of voice and engage relevant clients and stakeholders.
•    Ensure effective, disciplined delivery by managing communications and marketing activities end-to-end, coordinating stakeholders maintaining brand consistency, measuring effectiveness, and complying with relevant governance, risk and regulatory requirements.

Skills and Experience

Must-have Skills
•    Communications and media management 
•    Marketing strategy and event execution
•    Stakeholder management
Other Skills
•    Content development and creation
•    Campaign and project management
•    Data, insight and measurement
•    Influencing and reputation management 

Motivations

•    Outcome-driven: Energised by work that strengthens the Bank’s reputation, raises the profile of CIB priorities and produces tangible outcomes for the business.

•    Clarity of mind: Motivated by understanding complex business, market and stakeholder issues and translating them into clear, relevant stories, campaigns and communications that resonate with different audiences.

•    Collaborative: Thrives in a fast-paced, interconnected environment, working across business teams, senior stakeholders and regional partners to solve problems and deliver high-quality outcomes from idea through execution.

Qualifications

•    Key Experiences: Prior experience in a similar role will be useful in ensuring better assimilation 
•    Certifications/Qualifications: To be guided by HR
•    Languages: Fluency in English and Malay

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.