Job Summary

As a leader in Financial Crime & Surveillance Operations, you will guide a team of specialists in conducting surveillance and transaction monitoring to support the group's business strategy. You will foster a culture of transparency, trust, and risk awareness, ensuring that ethical, legal, regulatory, and policy-compliant behavior is standard. Advocate and implement process improvements and transformation to enhance operational efficiency. Evaluate key financial crime risk events (e.g., non-compliant transactions, production orders) to ensure all involved parties, especially those across borders, are identified and reported appropriately within all relevant jurisdictions.

Key Responsibilities

• Lead and guide a diverse team of 15 members, comprising both local employees and contract staff, to ensure effective collaboration and performance.
• Responsible for overseeing FCSO operations across multiple countries in Asia and Southeast Asia, including Malaysia, Philippines, Thailand, and Sri Lanka, while also providing support for Singapore and Vietnam. 
• Ensure that stakeholders receive timely and accurate updates regarding significant regulatory breaches or issues related to risk tolerance, enabling them to take prompt and informed actions for intervention and resolution.
• Collaborate proactively and effectively with various stakeholders to identify, escalate, mitigate, and resolve matters related to risk, conduct, and compliance, ensuring adherence to organizational standards and regulatory requirements. 

Skills and Experience

• Proficiency in AML and terrorist financing surveillance aligned with relevant country jurisdictions and diverse client profiles 
• Good evaluative skills: capable of identifying data trends and anomalies, proficient with Internet and MS Office Suite, and able to resourcefully gather, assess, and assess information from varied data sources to strategise appropriate actions (e.g., case closure or escalation), while documenting and communicating strategies clearly and concisely. 
• Comprehensive banking knowledge covering customers, products, and transactions, with knowledge in at least one customer segment such as retail, corporate, private banking, or correspondent banking 
• Experience in banking operations, including Client Due Diligence, payments, trade, markets, or related areas, coupled with a service-oriented approach.
• Proficiency in AML and terrorist financing surveillance aligned with relevant country jurisdictions and diverse client profiles 

Qualifications

• Bachelor's Degree
• At least eight (8) years of experience in financial crime and surveillance operations, including team leadership.
• Certifications: ICA, ACAMS
• Proficient in English with good verbal and written communication skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.