JOB SUMMARY
•    Responsible for Cash & Trade business for Financial Institution (FI=Bank), PayTech and Public Sector & Development Organisations (PSDO) client segment. 
•    Purpose is to co-work with client coverage team to structure cash solutions to new and existing customer, primary to increase the revenue stream from FI and PayTech. Actively identify customers’ business requirements and collaborate with teams in SCB to match the needs with product capabilities. Assisting smooth deal implementation and adherence to high level of service quality including product management and development in product rollout. Maintain on going contact with customers to ensure targeted level of utilization and lead and collaborate with Client Service team in managing client queries. Undertake market analysis including digitization development and identify opportunities for SCB group through developing a good understanding of client needs.
•    Join the team where you will get the opportunity to work alongside talented professionals such as FI coverage, cash and Trade operation service, client service team dedicated in Japanese market. You will build valuable skills and contribute to global business platform in the bank and form connections to your career.      
•    The role will support to ensure the FI product sales revenues and profitability. Especially growing new revenue opportunity in PayTech segment, will give positive impact to expand business.  

RESPONSIBILITIES
Strategy
•    To work with the People Leader and Client Coverage (CC) of sales teams of Financial Institution (FI=Bank) to structure cash Management and trade solutions and to sell products and services to new and existing customers in the integrated manner to the FI, PayTechs and PSDO meet/exceed sales goals and targets in respect of revenues and volumes in his assigned country/countries. 
•    To manage Risks associated with the Correspondent Banking Business including but not limited to Credit, Sanctions and AML.
 

Business
•    Ensure that FI product sales revenues and profitability targets are achieved/ exceeded and ensure that client relationship is prioritized to take the utilization/core banking relationship status further.
•    Undertake market situation analysis to identify new business opportunities in co-ordination with Product Management and Credit
•    To understand customers’ businesses and to anticipate the requirements through a consultative selling process. To match customers’ needs with product capabilities through presentation of tailored demonstrations and proposals. To negotiate terms and conditions with customers to maximise revenue and profitability.
•    Provide structured solutions to meet the specific cash management and trade services requirements of our customers and prospects.
•    To engage clients, internal stakeholders including governance forums to monitor & report inherent risks in the business. Assist Financial Crime Compliance (FCC) department  in managing the Compliance risks and supporting clients in their journey of implementing best practices in line with Bank’s De-risking. 
•    Assist Correspondent Banking Academies (CBA) in the Markets covered or assist Regional Head for the Regional CBA
•    To monitor track and report on sales activity on a periodic basis and to ensure action is taken to meet sales target
•    Assist product management and development in strategic product rollouts.
•    Assist Bank’s digitization agenda and market it by engaging clients and internal stakeholders 
•    Ensure the voice of the customer and local requirements are incorporated into ongoing plans and initiatives. To keep abreast of customers’ needs, trends and product/market intelligence for new product developments/enhancements, strengthening SCB’s competitive position in this field.

•    Ensure smooth deal implementation and adherence to high levels of service quality.
•    To identify opportunities of Geographical Breadth and Product depth and referrals to other SCB lines through developing a good understanding of client needs.
•    Facilitate customer service issues and to ensure a high level of post sales service is made available to the clients at all times.
•    Maintain on going contact with customers to ensure targeted level of utilization and lead and support Client Service team in managing client queries for the portfolio assigned.
•    Monitor the progress of regional implementation team for FI products.
•    Prepare customized proposals and standard marketing handouts for structured products.

Processes

•   Timely and accurate dealing of client order    
•    To provide feedback to People Leader, Client Coverage and Product Management on customer needs, trends, and market intelligence. 
•    Regular pricing reviews, including appropriate local pricing at a product level.
•    Implementing and Monitoring client onboarding, and other compliance related work 
•     Ensure that the business meets its obligation vis-à-vis prevention of Money Laundering under group policy and standards and under the local laws and regulations.
•    To undertake and manage Request for Proposal (RFP)/Request for Information (RFI) process.
•    To keep abreast of customers’ needs, trends, and product/market intelligence for new product developments/ enhancements, strengthening SCB’s competitive position in this field.
•    Conduct Market events to share best practices standards and raise SCB visibility. 

People & Talent 

•    Focus on teamwork building
•    Strengthen partner relationships and networking   
•    Enthusiasm and energy, and experience of being measured against sales targets•    Ability to solve problems and identify and implement solutions for multiple customers. 
•    Highly motivated to be a self-learner to study and research new market, solutions and associated innovations including FinTech, and transaction banking industry

Risk Management
•    Ensuring Money Laundering Prevention Policy and Customer Due Diligence procedures are thoroughly understood and adhered to. 
Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
Internal

Financial Institutions (FI) Relationship Managers 
•    To gain collaboration on rolling out sales plans. To assist RMs in Financial Institutions on cash/trade Correspondent Banking products and services to facilitate achievement of sales plans.

Team member of other business area (Global Correspondent Banking (GB), Treasury  etc.)  
•    Assist to provide/obtain geographical breadth and product depth referrals/leads. 
•    Engage to position Correspondent Banking Business to drive business with client.  

Regional/Country; Global Account Managers/ Regional Account Managers within FI/GB
•    To leverage from experiences of rollout of our products and services in their markets and in the structuring of complex network solutions for cross-border deals.

Cash Management and Trade Product Management / Development 
•    To provide active support on product initiatives, including customer and competitor feedback for new product developments/enhancements and to resolve any product delivery issues.

Manager, Cash Management . Manager, Trade Operations, Country Money Laundering Prevention Officer
•    To resolve issues and ensure service levels are met as per standards agreed upon.
•    To be able to detect any suspicious transactions, Money laundering, forgeries etc

Trade Asset Management Unit
•    To coordinate with Trade Asset Distribution to sell-down assets for better limit utilization

External
•    Customers and prospects within Banks (Transaction Banking, Relationship Managers, Business Development Managers)
•    To understand trends affecting customers’ and prospects’ businesses in order to structure cash/ trade management solutions and sell them our products and services.

Qualifications

•    University graduates, JLPTN1 level Japanese, Business level English. 
•    5-8 years’ experience in Bank or Fintech (payment related) company. 
•    Solid knowledge of payment and clearing. Preferable knowledge of Trade products. Experience in client management, presentation and negotiation skills, oral and written communications.  
•    Understanding of payment structure and operation, clearing system and regulations on a local and global level. Preferable of good knowledge of the LC related trade, bond & guarantee market.  Standards, local regulations and legislation of the prevention of money laundering,  

Skills and Experience

•    English 
•    Japanese 
•    Cross border payment structure  
•    LC and Bond structure knowledge 
•    Problem Management Process
•    Sales System and Administration 
•    Customer sales and support function
•    Addressing Customer Needs

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.