JOB SUMMARY

•    We are seeking an enthusiastic product manager to be part of the team driving growth and innovation for our Paytech and Fintech propositions. Reporting to the Paytech Product lead, this will sit within our group product team and require active engagement with a variety of stakeholders.
•     This role encompasses core product management responsibilities, assisting in commercialisation strategies with risk and governance oversight.
•     A solution-orientated mindset who understands Paytech client personas and needs and can curate product as per the regulatory conditions and bank risk appetite.
•    Ensure capability matrix and client facing collateral relating to Paytech and Fintech propositions are maintained and up to date.
•    Work closely with group and country product, technology and operations to design and launch scalable solutions.

RESPONSIBILITIES

Strategy
•    Assist to maintain a Current state position and Roadmap plan for Paytech solutions in collaboration with Frontline and Product management.
•    Help to drive execution of the Paytech product roadmap in collaboration with different stakeholders.
•    Stay tuned to the of market trends, emerging technologies, and regulatory changes to ensure the product suite remains innovative and relevant.

Business
•    Have a working knowledge of Paytech/Fintech client personas to understand needs, challenges and potential solutions.
•    Contribute to the framework and guidelines on flows supported across markets.
•    Collaborate with key country product managers to ensure product readiness before pilot / launch, including governance approvals, commercialization tool kits, product packs and training.
•    Analyse product performance using data-driven approach, identifying areas for improvement.

Processes

•    Work closely with Cash, FX and Digital Channels Product Management and Development, Technology, Operations and Compliance to ensure detailed business flows are documented.
•    Look for opportunities to optimise the end-to-end product lifecycle, across processes and execute necessary steps.
•    Contribute and communicate to the various working group and committees to ensure Product related aspects are fully understood and addressed.
•    Ensure capability matrix and client facing collateral relating to Paytech are maintained and up to date.
•    Assist in the respective PayTech Client governance and Cash Deal Reviews process.

People & Talent
•    Lead through client outcomes, collaboration and influence, to drive superior results.
•    Lead through example and build the appropriate culture and values. 
•    Set appropriate tone and expectations amongst colleagues and work in collaboration with risk and control partners.
•    Ensure active communication of vision, priorities, and progress to the business to foster engagement, awareness and motivation.

Risk Management

•    Work closely with Product Risk to create frameworks and documentation to clarify the Paytech product risk appetite, scope and out of scope.
•    Maintain an active engagement model with FCC teams to ensure Paytech solutions are adequately understood, catered for, tested and approved.
•    Willingness to ‘speak up’ in the event of any realized or perceived breach of group conduct rules or laws by colleagues.

Governance

•    Assist in the regulatory deliverables that Product needs to work on as part of the Group regulatory requirements.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders
External
•    Paytech and Fintech Clients 
•    Regulators
•    Fintech and other related Industry Associations 
•    Competitors (for industry initiatives)

Internal

•    Central and regional / local product management
•    CCIB Coverage, TB Sales, respective country/region Heads
•    Technology & Operations 
•    Digital Channels
•    CFCC and Legal 
•    FCSO

Our Ideal Candidate

•    Experience in cross-border and domestic payments. 
•    Knowledge of FX, virtual accounts, domestic payment clearing systems, IS020022
•    On-behalf-of and nested payment flows
•    5 plus years experience in Banking (Payments) or a Fintech
•    Regulatory environment within the Financial Services industry
•    Technical appreciation on payment message formats, APIs, embedded solutions
•    Good influencing and negotiation skills
•    A self-starter with a proactive approach to problem solving and independently driving initiatives from concept to implementation.
•    Ability to prioritize and manage multiple deliverables across various stakeholders.
•    Displays flexibility and adaptability, with a willingness to take on new challenges and expand scope of responsibilities as business needs evolve.

Role Specific Technical Competencies

•    Knowledge of FX
•    Fintech
•    Payments
•    API

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers