Job Summary

Role Purpose:

This role is responsible for the successful planning and execution of business, regulatory, process and technology change. The role provides end-to-end project management and/or test leadership—from scope of work, planning and resource mobilisation through execution, testing, implementation and closure—ensuring agreed outcomes are delivered to time, cost, quality and risk expectations. Working across business, operations, risk, compliance, technology, product and other internal stakeholders, and also with vendor teams, the role establishes clear governance, removes delivery impediments, directs test planning and execution where required, and provides transparent reporting and decision support.  Depend on the team structure, the role may also take up a people leader role, and builds team capability, allocates work effectively and creates a high-accountability, collaborative delivery culture.

Key Responsibilities

Strategy
•    Translate business and functional priorities into a clear project delivery roadmap, with defined outcomes, scope, milestones, dependencies and success measures.
•    Set the delivery and, where applicable, test strategy for assigned initiatives.
•    Provide an integrated view of the change portfolio, identifying delivery risks, resource constraints, sequencing considerations and opportunities to improve delivery predictability and quality.

Business
•    Assist Product Owner/ Director/ Associate Director to lead projects or major workstreams from initiation through implementation and closure, ensuring delivery against approved scope, schedule, budget, quality and benefit expectations.
•    Mobilise and direct cross-functional teams, clarify roles and accountabilities, allocate work and maintain focus on critical deliverables and decisions.
•    Own integrated plans covering requirements, design, build, testing, business readiness, implementation, transition and post-implementation review.
•    Manage stakeholders at all levels through clear status reporting, decision papers, steering updates and timely escalation of material risks, issues and dependencies.
•    Where assigned as test lead, define the test scope, approach, phases, resources, environments, data, entry and exit criteria, defect processes and reporting arrangements.
•    Drive continuous improvement in project and test delivery practices, using lessons learned, metrics and feedback to strengthen execution quality and team effectiveness.

Processes
•    Establish and maintain project governance, delivery plans, milestones, financial tracking, resource plans, change control and decision records according to prevailing project management and other related company policy and guidelines.
•    Coordinate requirements definition and traceability, ensuring business needs, acceptance criteria and non-functional requirements are clear, prioritised and approved.
•    Plan and oversee testing activities, including system integration testing, user acceptance testing, regression testing and operational readiness validation, as applicable.
•    Manage test preparation and execution across scenarios, cases, data, environments, schedules and resources; monitor progress and resolve blockers affecting quality or timelines.
•    Lead defect and resolution governance, ensuring severity, ownership, remediation, retesting and residual risks are transparent and appropriately accepted.
•    Produce concise delivery and quality reporting, including milestone status, forecast, risks, issues, test coverage, defect trends, readiness and decisions required.

Risk Management
•    According to relevant risk policy and standard, identify, assess and manage project, operational, technology, data, conduct, compliance, third-party and implementation risks throughout the delivery lifecycle.
•    Ensure project and test controls are clearly defined, evidenced and embedded, with exceptions and residual risks escalated to the appropriate governance forum.
•    Apply risk-based testing to prioritise coverage and focus execution on critical business processes, controls, integrations and customer outcomes.
•    Challenge delivery or release decisions where scope, quality, control effectiveness, operational readiness or test evidence is insufficient.

Governance
•    Based on the role required, chair or support project and test governance forums, maintaining clear status, decisions, actions, risks, issues and escalation paths, according to related policies and standards of the Bank.
•    Define stage-gate, test completion and implementation-readiness criteria, and provide evidence-based recommendations for progression or release.
•    Coordinate assurance, audit and regulatory engagement relevant to assigned projects, ensuring submissions and supporting evidence are accurate, complete and traceable.
•    Ensure delivery complies with applicable project standards, policies and controls, including but not limited to the Code of Conduct, data protection, information security, outsourcing, records management and change governance requirements.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills and Experience

Must-have Skills    
•    Project and Programme Delivery
•    Test Management and Quality Assurance
•    Risk, Issue and Dependency Management
•    People Leadership and Team Management

Other Skills    
•    Stakeholder Management and Influencing
•    Business Analysis and Requirements Management
•    Management Information and Delivery Reporting
•    Change Implementation and Business Readiness

Motivations

•    Motivated by leading teams to deliver complex change with clear outcomes, disciplined execution and strong stakeholder confidence.
•    Energised by turning ambiguous objectives into practical plans, resolving impediments and maintaining momentum across multiple teams and dependencies.
•    Driven by improving delivery quality through robust planning, risk management, testing discipline and evidence-based decisions.
•    Thrives in a fast-paced environment requiring prioritisation, constructive challenge, sound judgment and calm leadership under pressure.
•    Values cross-functional collaboration and transparent communication that enables timely decisions and sustainable implementation.
•    Motivated by coaching others, building delivery and testing capability, and creating a high-performing team with shared accountability.

Qualifications

Key Experiences:    
•    Leading project delivery teams across complex business, regulatory, process or technology change
•    End-to-end project planning, execution, governance, financial management and implementation
•    Test strategy, planning and execution leadership, including UAT, defect management and release readiness
•    Risk, issue, dependency and change control management
•    Senior stakeholder engagement, governance reporting and decision facilitation
•    People leadership, resource planning, coaching and capability development
Certifications / Qualifications (only where mandatory):    
•    University degree or equivalent practical experience in banking industry; recognised project management or testing certification is advantageous where relevant to the assignment.
Languages:    
•    Good written and verbal communication skills in English and Chinese

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.