Job Summary

•    As a Risk Manager for WRB Secured product, you are responsible to discharge the second line of defence duties for Secured Lending portfolio. This involves review, oversight, and challenge (including proposal of alternatives) of risk management actions from the First Line. 
You will be therefore responsible for:
•    Proactive development and deployment of credit policy management to support and influence WRB Retail Mortgage business.
•    Review and provide feedback to management to ensure practicality and feasibility for the implementation of a robust credit policy.
•    To develop and maintain WRB Secured credit policy and ensure that the policies adhere to Group credit policy and Regulatory guidelines.
•    Ensure credit policies & guidelines are consistently applied and adhered, including within the cross-functional teams (Credit Initiation, Credit Operations, Collections etc. as applications)
•    To develop and maintain a real estate appraisal program capturing the standards, in particular appraiser selection criteria.
•    To establish and safeguard standards for real estate appraisal subject to guidelines in the real estate credit process standards.
•    To develop and maintain valuations reporting standards in accordance with professional and Group credit standards.
•    To maintain the appraisal panel and review the performance of the valuation firms from time to time based on established review criteria.

•    To assess factors impacting property valuations like locality, property type, physical climate risk etc., and advise credit policy manager on such consideration in credit policy formulation. 
•    To establish a sound repossession and disposal of properties strategy with Collection department.
•    To develop and maintain country policy on property developers and projects approvals for properties under construction.
•    To maintain, review and track property developers, property projects and property concentration for mortgage portfolios.
•    To establish and maintain conveyancing documentation requirements in consultation with bank Legal team.
•    To maintain and review the performance of legal conveyancing panel.
•    To maintain and review fire insurance firms' panel for mortgage portfolio in consultation with Banca team.
•    Ensure robust MIS data quality, integrity of statistics / reports from MIS team.
•    Address breaches or exceptions highlighted by Quality Assurance, Internal Audit, Enterprise Risk Review or other processes timely and effectively.
•    Mortgage Digitization Project: Represent credit risk and work with 

Key Responsibilities

Accountability
•    Issuance of service agreements to panel of valuers and conveyancing law firms.
•    Ensure timely review of valuers' performance and renewal of service agreements.
•    Assist in ensuring new/existing loans are promptly reviewed and approvals obtained on the cases referred. 
•    Review and Approvals of exceptions to valuation reporting standards.
•    Closely track and monitor the timely return of securing documents to the Bank by solicitor firms.
•    Ensure timely review of panel of fire insurance firms for mortgage portfolio. Ensure timely action on matters related to- real estate market event & regulatory changes. 
Consulted 
•    Provide advisory to Business, CI, Lending Operations, and other stakeholders for real estate related matters and property valuation.
•    Advise Business and Credit Operations on credit related issues and loan documentation.
•    Provide advice on sale of foreclosed properties to Collections.
Informed 
•    To actively engage with conveyancing law firms for updates on changes to conveyancing practices.
•    To engage with professional institute for property valuation standards updates.
•    To engage with property consultants for property market updates.
Strategy
•    Active involvement in engaging with Group Credit for policies or procedure changes.
•    Align the strategy of Risk function with business strategy and risk appetite and oversee its execution.

Processes
•    Reference to Internal policies, and external laws and regulations for all processes.
•    To execute and supervise automation process through risk angle to achieve seamless flow for customer experience.
•    To innovate analytics for better risk management.
•    Continuously improve operational efficiency and effectiveness through close co-operation with stakeholders.
Risk Management
•    Responsible for identifying, assessing, monitoring, controlling and mitigating risk to Buildings-Under-Construction, with reference to Group Property Developers and Projects policy.
•    Ensure material risk and related issues pertaining to Mortgage lending are reported timely to responsible governance committees.
Governance
•    Awareness and understanding of regulatory framework for Mortgage.
•    Perform gap analysis to existing policy / procedure with Global policy /standards or Regulatory changes to ensure compliance.
•    Maintain a good relationship with external stakeholders – Law firms and Property Appraiser firm - so that they understand the Bank's position on good credit risk policies management. This will enable them to understand the Bank's expectations and perform the services to our requirements.
Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group's Values and Code of Conduct.
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Work with Singapore Risk team to achieve the outcomes set out in the Bank's Conduct Principles.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
Internal stakeholders
•    Collections team.
•    Country Compliance.
•    Country Legal.
•    CRM mortgages 
•    Credit Initiation team.
•    Credit MIS team.
•    Internal auditors.
•    Group Credit team.
•    Lending Operations 
•    Mortgage Sales team.
•    Mortgage Retention Unit.
•    Product managers.
•    SCMAC.
•    BANCA
External Stakeholders
•    Valuers and property consultants.
•    Lawyers.
•    External auditors.
•    Valuers Professional Board

Qualifications

Education
•    Bachelor / Master of Science, preferably with Civil Engineering / Constriction / Land / Property Management /Survey / Valuation
Licenses
•    Licence Appraisers for Lands / Buildings issued by a competent authority (optional)
Languages
•    English

Skills and Experience

•    Real Estate Technical Knowledge
•    Appraiser – Land & Building
•    Relevant Retail Banking Product
•    Industry Knowledge
•    Credit Risk 
•    Relevant System and Process
•    Operational Risk

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.