RESPONSIBILITIES

Strategy

• The primary focus of the role is to deliver analytics projects within the CCPL (Credit cards and Personal Loan) Analytics team. The individual will be responsible for end to end analytics solution development, deployment, performance assessment etc across credit card customer lifecycle. The incumbent will be expected to work fairly independently and in close collaboration with business partners to drive multiple projects parallelly.

Business

• Professional with analytics experience preferably in Credit Card Domain
• Hands on experience in P&L modelling/forecasting 
• Prior experience in working across cards customer lifecycle such as early account management, balance build initiatives, spend engagement/stimulation, rewards management, retention strategies etc
• Ability to synthesize large volumes of data into meaningful insights and drive actionable strategies in card services
• Interact regularly with business units, understand business goals and priorities and play the role of an effective partner to devise strategies with customer focused analysis and performance to realize growth opportunities
• Self-driven, ability to work independently, and strong problem-solving skills
• Must have experience in analytical tools like SAS or SQL, and experience in R, Python etc would be an added advantage
• Exposure to BI tools like Tableau, PowerBI, MicroStrategy etc will be an added advantage

Processes

• Continuously improve the operational efficiency and effectiveness of processes
• Ensure effective management of operational risks within the function and compliance with applicable internal policies, and external laws and regulations

People & Talent

• Champion and act as role model of the group’s values
• Driving an environment of collaboration, both within CPBB Banking and across the wider Group, to ensure issues are raised and blockages are resolved in a timely manner 

Risk Management

• Interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures
• Ensure data security and data sharing in secured way through SharePoint in password protected files

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
   

Key Stakeholders

• Group/Region Analytics teams
• Group / Region/Country Product & Segment Teams
• Group / Region / Country Channels/distribution
• Group / Region / Country Risk Analytics Teams
• Group / Regional / Country Business Teams
• Support functions including Finance, Technology, Analytics Operation

Our Ideal Candidate

• Analytics experience
• SAS, SQL
• P&L forecasting & understanding data structure
• Office tools (Excel/ PowerPoint)
• Project Management Skills
• Communication Skills
• People Management Skills
   

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.