Key Responsibilities

Strategy
•    Involvement in process improvements and automation initiatives 

Business
•    Eager to learn and master new products and markets in Banking & Financial Industry 

Processes
•    Ensure effective handling of daily BAU and booking of margin movements in collateral management system. Engage with credit, legal, compliance, XVA, front office, middle office and margining teams to resolve margin disputes and issues concerning the accuracy of margin calls. Effectively handle client queries, issues and complains.   

People & Talent
•    Good Team player and fast learner. Great cooperation with team in cross training. Always willing to learn. 

Risk Management
•    Ensures due care and diligence is exercised on operational matters relating to credit risk acquiring relevant knowledge and training; thus providing support to superiors and subordinates. Key Control Standards Assessment within department with various operational aspects of the process. Follow up on corrective/ preventive actions to a point where concerns arising from these findings are addressed to a satisfactory level 

Governance
•    Ensure full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices, and code of conduct imposed by the Company/Group. 

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

•    Lead the Global Market Operations to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    FMO Margin Ops
•    FMO MT 
•    FMO Regulatory Operations
•    FMO Cash Settlements
•    FMO Securities Operations
•    Technology
•    FM & Regional COO
•    FM Business Heads
•    TCRM
•    Finance including Product Control
•    Legal & Compliance
•    Operational Risk

Preferred skills and experience
•    Strong data literacy, analytical and judgement skills
•    Strong problem-solving skills
•    Ability to work in a team environment
•    Ability to work under pressure
•    Ability to collaborate, be curious and have fun
•    Strong multitasking and time management skills
•    Proactive and enthusiastic self-starter
•    Agile and well-rounded individuals
•    Positive attitude, willingness to learn and possess a growth mindset
•    Passion, tenacity and resilience in an ever-changing environment
•    Results oriented, attention to detail, and good research abilities 
•    Effective communication skills in English (both written & verbal)
•    Banking: knowledge in terms of customers, products and transactions 
•    Banking operations experience (Client Due Diligence, payments, trade, markets etc) 
•    Proficient use of MS Office including MS Excel, Powerpoint & Word. 
•    Coding and programming skills will be an added advantage
•    Contributions to your community (e.g. volunteering) will be an added advantage

Skills and Experience

• Communication Skills
• Risk & Control
• Reconciliation Framework
• OTC Market Knowledge
• Financial Products
• Process Improvement & Projects

Qualifications

We are looking for motivated and outstanding candidates to join Financial Markets Operations (FMO) team. Bring your hard-working attitude, and we will invest in your learning and capabilities to be future leaders in our organization 

•    At least 2 years of working experience in Operations Risk, Collateral Management, Middle office and banking operations
•    Understanding of margin and portfolio reconciliation requirements under Doff-Frank, EMIR, HKMA, MAS etc
•    Expert understanding of OTC Derivative, MTM valuation, Margining, ISDA/CSA, Repo and SBL and Trade sensitivities
•    Sound understanding of the functioning of various asset classes, Trade Life Cycle, FO & MO functions and front to bank processing
•    Sounds knowledge of industry platforms like ‘Acadiasoft, Tri-Resolve, Bloomberg, Reuters, IM Exposure Manager etc
•    Ability to communicate effectively with peers, senior management and other stakeholders within the organisation.
•    Ability to work well under pressure and meet tight deadlines
•    Excellent written & spoken communication, good team player and self-motivated
•    Added advantage if proficient in Mandarin language
•    Knowledge of operational processes, operational risks and controls
•    Proven ability to support identification of operational risks and to suggest control enhancements
•    High level of PC literacy with a strong understanding of Microsoft Products

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.