Job Summary

Strategy

• The mitigation of risk by providing accurate and timely information necessary to support management decisions. Protection of the Bank’s reputation.  Bank’s ability to meet legal and regulatory obligations. Minimizing risk of Bank being used by money launderers. Ensure compliance with ALL internal policies and regulatory requirements. Provide System and information support to all regions. 

Business

• Ability to formulate and comply with credit criteria. Ability to be highly flexible, adaptable, open-minded, responsive to the behaviour of the market. Comprehensive knowledge on basic banking practices, policies and relevant regulatory concerns 

Processes

• Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for Collections team. Responsible to manage the generation and delivery of daily / weekly / monthly / quarterly CPBB risk reports accurately and timely. Responsible to ensure that the team delivers reports accurately with an adequate checks and controls are done based on the past trends. Responsible to ensure that the Unit’s objective from a Projects / Adhoc support perspective is managed. Proactively manage, investigate, and resolve highlighted queries within timeline. Able to work in a stress.  

People & Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensuring that the necessary trainings (on-the-job or classroom) are conducted to the team and provide required job knowledge. Ensure quality processing and adherence to all key controls and checks. Responsible for handling all queries relating to the reports produced.

Key Responsibilities

Risk Management

• Work closely with the country teams. Compliance with all relevant policies and procedure, guidelines, rules & regulations

Governance

• Proper documentations like EUC, BIA, BCP, BID, Migration Checklists, SLAs, Recharge Documents, DOI, Change Templates etc. needs to be documented appropriately. Ensuring that proper backups are being arranged for critical reports. Ensure that the Cost Budgets are met according to management targets 

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Global Markets
• Country Operations
• Credit Units (CI,FA, Collections & Recovery, CRM)
• Finance
• Legal, Compliance & Assurance 
• IS & IT Personnel (Local and Group)
• Human Resources
• Group Credit
• Auditors
• External collection agencies

Other Responsibilities

• Market Knowledge: – Awareness and understanding of the wider business, economic and market environment in which Standard Chartered Bank operates.
• Business Strategy and Model: – Awareness and understanding of Standard Chartered’ s Retail and Consumer Clients business and that of peers in the industry
• Risk Management and Control: – The ability to identify, assess, monitor, control and mitigate risks to Standard Chartered Bank 
• Governance, Oversight and Controls: – Strong leadership capabilities and management skills, with the ability to deliver effective controls within Fraud Risk Management through both directly-managed and virtual team
• Regulatory Framework and Requirements: – Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role 
• Non-technical skills: - Strong written / oral communication and Analytical skills. Ability to create effective work relationships within and across functions & borders.

Skills and Experience

• MS Excel
• SAS
• Knowledge of visualisation tools and automation techniques will be an added advantage.

Qualifications

• Have functional risk experience in the areas of Retail Credit Risk. Expertise in other areas of risk is an advantage.
• Appropriate academic training and/or experience in finance, b; Bachelor's university degree is a must and a post-graduate degree is desired.
• Good knowledge and grasp of banking practice, Retail Banking lending products and awareness of the regulatory frameworks by home and host regulators.
• Basic knowledge of model risk management including for capital and impairments. 
• Exposure to Bank's Enterprise-wise Risk Management Framework (ERMF) and overall governance philosophy. 
• Good understanding on data structure and the information flow for the risk function.
• Strong experience of working with SAS software, Python, Power Bi is required.
• A fair understanding of the innovations in banking & emerging technologies.
• Organizational visibility of outcomes and benefits.
• Analytical and dispute resolution skills.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.