Job Summary

•    The Credit Analysis Hub is an offshore centre that supports CIB Credit Analysts and Portfolio Analytics & Monitoring teams onshore with operational and early-stage risk assessment activities from locations in India, China, and Egypt. 
•    We are seeking a motivated and detail-oriented Business Manager to join our dynamic team. The candidate will support the Director, Business Performance & Enablement and AVP- Business Manager in managing daily business operations for the Hub, analysing & reporting on business performance, and implementing strategic initiatives to drive growth and efficiency. The ideal candidate should possess 5+ years of experience in a financial institution in a business management or related role.

Key Responsibilities

Strategy
•    Contribute to the development and implementation of business strategies and initiatives.
•    Coordinate stakeholder requirements and track progress, ensuring adherence to timelines.
•    Assist in the preparation of presentations and proposals for senior management.

Business
•    Manage business operations including coordination with Team Leads to ensure smooth workflow and timely completion of tasks.
•    Assist with the maintenance of the Hub Collaboration Tools and review data accuracy.
•    Manage team collaboration channels and repositories including MS Teams, SharePoint
•    Review and track Hub utilisation & KPIs using a standardised approach and prepare MI reports.

Processes
•    Assist with programme management with project documentation and status reports.
•    Ensure Hub Analysts follow the process on Clarity and timesheets are submitted.
•    Support with team and project related financials including costs, billings, and recharges.

People & Talent
•    This is a non-people leader role but requires management of people related tasks and activities
•    Assist in the management of daily business operations including team hiring and headcount management, leave management, coordination of training, team events and awards. 

Risk Management
•    Support programme team on Inter-Group Agreements (IGA) and Third Party Risk Management activities as required.
•    Maintain relationships with key stakeholders and senior management.
•    Identify and address stakeholder queries and resolve issues in a timely manner.

Governance
•    Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
•    Monitor and report on operational performance and suggest improvements.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    CIB CA Hub Management Team
•    CIB Business Performance & Enablement Team
•    CIB CA Heads

Other Responsibilities
Embed Here for good and Group’s brand and values in CA Hub; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Qualifications

Education-Bachelor’s degree in business administration, finance, or relevant field

Skills and Experience

•    Strong analytical and problem-solving skills.
•    Understanding of credit and sales processes highly beneficial
•    Excellent communication and presentation skills.
•    Excellent organisation skills including planning, coordination, and attention to detail.
•    Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint, Lists)
•    Strong skills to create, visualise, present relevant MI in easy-to-understand format.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.