Job Summary

The Markets Clusters Services Business Manager supports the Markets Clusters COO and Business Management teams in executing business priorities, governance activities, risk and control initiatives, and strategic change programmes across assigned Markets Clusters.

Acting as an extension of the onshore COO and Business Management teams, the role partners with business, functional and infrastructure stakeholders to support execution of key initiatives, governance requirements and business objectives.

Key Responsibilities

•    Act as an extension of the onshore Markets COO, supporting the execution of business priorities, governance activities, risk and control initiatives, and strategic change programmes across the assigned Markets Clusters.
•    Support the execution of local Markets priorities and global Markets initiatives across the assigned Clusters, including coordination of stakeholders, delivery tracking and management of dependencies.
•    Support the Country Markets COO team in running of the Business Risk Forums (BRFs) and other related forums such as HSF, etc;
•    Execute controls, monitor, report and escalate operational risks where appropriate in-country. This would include recording and tracking the same to closure via our risk tracking mechanisms
•    Support the Markets Country Business Managers in coordinating in-country audits;
•    Continuously seek out process simplification and re-engineering opportunities to improve operational efficiency;
•    Provide business support on dealing room management, e.g. capacity planning, business continuity, access controls, Service Level Agreements, licensing, etc;
•    Collaborate with relevant stakeholders and ensure submissions are made on a timely basis
•    Ensure that the Markets related regulatory submissions are accurate, complete, reconciled (where relevant) and specific to the requirements

Other Responsibilities
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    As delegated by Line Manager from time to time

Motivations
•    Meaningful work with visible business impact  
•    Continuous learning, development, and career growth     
•    A diverse, inclusive, and high-performing culture 

Skills and Experience

Must-have Skills
•    Knowledge of Markets Business and Products
•    Collaborative Problem Solver focusing on Outcomes
•    Strong Excel and PowerPoint Skills
Other Skills
•    Stakeholder Management & Communication Skills
•    Markets: Risk Management
•    Comfortable Working in Unstructured & Multi-dimensional Environment
•    Accuracy and Attention to Detail

Qualifications

Key Experiences
•    Minimum 8+ years of work experience in Banking
Certifications / Qualifications
•    Degree in Finance, Business, Economics, Accounting
Languages
•    English

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.