Job Summary

Responsible for execution and ownership of Data Quality (DQ) risk management across Digital Channel Solutions (DCS), covering both business-as-usual (BAU) control execution and delivery of new regulatory and policy-driven DQ initiatives.

The role ensures all Data Quality risks are identified, assessed, remediated, and governed in line with the Enterprise Risk Management Framework (ERMF), Data Quality Management Standards (DQMS), and regulatory expectations.

Key Responsibilities

Strategy
•    Execute the DCS Risk Management agenda in alignment with ERMF and CCIB risk frameworks
•    Deliver full compliance with updated Policies and Standards 
•    Deliver DCS risk and control objectives for Data Governance
•    Contribute to identification of thematic and emerging data risks across processes

Business
•    Uplift controls in alignment with Data Quality Management Standards v2.0)
•    Embed Data Quality by Design change management processes across DCS
•    Execute and maintain Data Quality controls ensuring full control coverage is implemented and monitored 
•    Implement and operationalise Data Quality controls for projects, eg ISO CBPR+
•    Identify, track, and remediate control gaps to closure with complete and audit-ready evidence, eg for BCBS 239, FRBNY 
•    Provide risk support and advisory to Product Owners, Technology, and Operations teams on DQ control requirements
•    Ensure alignment of DQ deliverables with audit commitments and regulatory obligations

Processes
•    Execute Data Quality control across DCS Process Universe, including: 

•    Data identification and maintenance (eg CDEs, non CDEs)
•    Control design (preventive and detective)
•    Data validation, monitoring, and issue management

•    Support end-to-end delivery of RTP actions, including tracking, validation, and closure evidence
•    Partner with product and technology to embed controls into systems
•    Maintain complete, accurate, and auditable documentation

People & Talent 
•    Develop strong subject matter expertise in Data Risk, preferably in Data Quality area.
•    Work across Product, Technology and Risk stakeholders
•    Provide effective challenge to ensure ownership of risks and controls

Risk Management
•    Support as 1LoD control owner / delegate for assigned Data Quality risks
•    Identify, assess, monitor, and mitigate risks in line with ERMF
•    Ensure all control gaps are clearly defined and implemented
•    Validate remediation actions and confirm sufficiency for audit and 2LoD review
•    Escalate material risks or delays through governance forums

Governance 
•    Support establishment and enforcement of DQ governance standards and procedures
•    Provide risk reporting into governance forums (e.g. Risk Forum, audit updates)
•    Ensure full audit readiness of DQ artefacts (controls, methodology, evidence packs)
•    Support engagement with GIA, 2LoD, and regulatory stakeholders
•    Drive consistency and standardisation across products

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead the DCS Product Owners to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment. 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) 

Key stakeholders
•    Product Owners (DCS)
•    2LoD Risk (Operational Risk, Data Risk, FCC)
•    DCS Technology 
•    Cash Operations (Cash / Implementation)
•    Group Internal Audit (GIA)
•    Regional and Country stakeholders

Other Responsibilities
•    Embed Here for good and Group’s brand and values in your role. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Skills and Experience

• Governance, Oversight and Control
• Process Management
• Change Management
• Business Process Design
• Electronic Banking Products

Qualifications

•    5–8 years in Risk, Control, or Data Governance within financial services
•    Hands-on delivery experience in: 

•    Data Quality / CDE frameworks
•    RTP execution and audit remediation
•    Regulatory / policy-driven programmes (e.g. DQMS, ISO)

•    Strong understanding of ERMF and 1LoD / 2LoD model
•    Proven ability to translate policy requirements into implemented controls
•    Strong execution, analytical, and stakeholder management skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.