Job Title Here Experience Director

Job ID: 000000123SC
Location: London, UK
Area of interest: Investment Banking
Job type: Permanent - Full Time
Work style: Hybrid Working
Opening date: 27-Sept-2022 Closing Date: 12-Oct-2022
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Title:  Director, FCSO Name Screening

31824

Bangalore, IN

Operations
Regular Employee
Office - Full Time
11 Jul 2025

Job Summary

Responsible for managing the Name Screening function execution of AAA process. Responsible to drive projects delivering process standardisation and simplification. Support Process owner to review and manage process guidance/DOI in alignment with group standards. Timely reporting / escalation of issues, identifying risks and addressing them along with identifying areas of improvement both from an effectiveness & efficiency perspective.

RESPONSIBILITIES


Strategy
•    Help set and implement the vision, strategy, direction and leadership for the FCSO, consistent with the vision and strategy for FCSO and in support of the Group’s strategic direction and growth aspirations.
•    Help ensure that there is adequate support (people, processes, tools, frameworks, systems) in the FCSO for necessary FCC controls.

Business

•    Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
•    Resolve conflicts of interest arising from regulations and information security.

Processes
•    Maintain and recommend (for approval by the relevant Committee), appropriate processes/DOIs to address financial crime risks, aligning with relevant regulatory requirements.
•    Implement/roll-out Group and FCSO processes/DOIs.

People & Talent 
Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

•    Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.
•    Develop communications strategies and plans that deliver timely and relevant messages to the right stakeholders through appropriate activities and channels.
•    Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
•    Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
•    Collaborate with training teams to input to training curriculum to support closing of capability gaps.
•    Help ensure the FCSO is adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.
•    Help ensure staff in FCSO have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions.

Risk Management
•    Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations.
•    Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
•    Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and reported at the appropriate levels internally across all relevant jurisdictions.
•    Apply Group and FCC policies and processes (AML surveillance, client screening, risk assessment) to manage risks.

Governance 

•    Track significant issues arising from Assurance activities, Audit reviews and regulatory inspections, providing validation of issue closure where necessary.
•    Propose control improvements, enhancements and simplifications where appropriate.
•    Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF).
•    Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
•    Attend relevant leadership meetings.
•    Support senior oversight of FCSO.
•    Ensure tracking and remediation of surveillance and investigations related regulatory findings.
•    In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.
•    Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations.
•    Define metrics and/or key risk indicators (KRI) especially for AML, Sanctions.
•    Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
 
Key stakeholders

•    FCC and FCSO stakeholder in group and country.
•    Name Screening Product and technology teams 
•    CDD teams in country and HUB
•    Screening RFOs 
•    Business/Segment stakeholders in group 

Other Responsibilities
Embed Here for good and Group’s brand and values in FCSO Name Screening 
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Skills and Experience

Compliance Policies and Standards 
Surveillance (including Screening and Monitoring)
Investigations
Compliance Risk Assessment
Manage Change
Manage Projects

Qualifications

15 Plus years of relevant work experience in the following areas:

•    Sanctions and screening (name and transaction) surveillance skills
•    Analysis skills:  able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely.
•    Project management experience. 
•    Banking: knowledge in terms of customer segment, products offered and transactions.
•    Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude.
•    Excellent communication in English (articulation and writing)

EDUCATION     Post graduation or equivalent 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
31824