Job Title Here Experience Director

Job ID: 000000123SC
Location: London, UK
Area of interest: Investment Banking
Job type: Permanent - Full Time
Work style: Hybrid Working
Opening date: 27-Sept-2022 Closing Date: 12-Oct-2022
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Title:  Director, Treasury COO - People , Process & Operating Model

39450

Bangalore, IN

Business Support, Management & Efficiency
Regular Employee
Office - Full Time
11 Sept 2025

Job Summary

The role will support Treasury COO Operations team in steering Treasury towards Treasury of the future with
increased speed and stronger resilience
•    Cost Management excellence thanks to optimised budget allocation to highest-value activities 
•    People strategy - Closing capabilities chasm by building institutional capabilities (people, process, technology) to adopt new technologies.
•    People upskilling strategy driving a skill-based Treasury organisational design.
•    Strategic Workforce planning establishing a lean, nimble, and resilient Treasury team by effectively deploying resources and budget where they matter the most.
•    Drive a Treasury organisational culture focused on data, DEI, mental health, and nurturing talent. 

The role holder will drive forward the cost management excellence, pinpointing opportunities to stream, automate and enhance processes.

Key Responsibilities

Strategy
•    Data Analysis and Insights –assess effectiveness of Treasury organisation and make recommendations to optimise people and cost strategies. 
•    Cost optimisation and budgeting – Implement cost optimisation strategies to streamline operations, reduce unnecessary expenses, and maximise return on investment in human capital. 

Business 
•    Supports financial management of Group Treasury BAU ($94m) and Investment budgets ($37m) ensuring spend is economical and fully rationalised.
•    Strategic resource allocation –analyse workforce deployment & budget allocation against return on investment (ROI) to drive a sustainable Treasury workforce.
•    Implement analytics tools – utilize data analytics tools to identify patterns and trends in people and cost data to improve accuracy of forecasts and expected budget spent.
•    Manual task automation – Identify manual, repetitive tasks such as data entry, reconciliation and report generation that can be automated via e.g., Python coding to reduce time spent and reduce risk of human errors in people analytics and work closely with Data Science team to create an implement an automated tool. 
•    Convergence of tactical solutions to Bank’s capabilities – ensure solutions implemented are scalable and can be converged with Bank systems / capabilities

Processes and Governance
•    Compliance to internal models / end-user computation policies – ensure that all tools developed comply with Bank’s policy. Be responsible for internal audits and reviews as and when required.
•    Provide training, support, and resources to facilitate smooth transition and adoption. 
•    Cost optimisation – Develop and implement strategies to optimise costs across Treasury while maintaining or improving operational efficiency and effectiveness. Define relevant KPIs to track progress on delivery of cost initiatives across the portfolio.

People and Talent  
•    Support a growth and change mindset focused on improvement habits amongst the Treasury COO – Operations team

Risk Management
Adhere to the Group’s Risk Management Framework including relevant Operational Risk Framework for Capital Risk.  

Regulatory & Business Conduct
•    Ensure compliance with accounting standards, regulatory requirements and management reporting and policies.
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Support Group Treasury to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Deal with regulators in a responsive, open, timely and co-operative manner and disclose appropriately matters which they would reasonably expect notice of.

Key stakeholders
•    Treasury COO Operations
•    Treasury COO Management Team
•    Head of Treasury NFR
•    CDO and other technology teams
•    Finance Operations 
•    Treasury Senior Leaders (Treasury Management Team)

Other Responsibilities
Embed Here for good and Group’s brand and values in Treasury. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. 

Qualifications

Overall, evidence the key Treasury attributes of TRACE: Teamwork, Responsibility, Accountability, Communication and Execution
•    8-12 years of experience in Financial Services industry in roles such as Chief Operating Office Functions and or Human Resources (People Training & Development / Organisational Design / People Strategy), Target Operating Model Design, Process Rationalisation / Re-engineering
•    Analytical skills – proficiency in people data analysis and quantitative methods, working with our cost team to identify the optimal Operating Models
•    People Leader Skills and experience are essential.
•    Stakeholder Management skills are critical.
•    Experience within Group Treasury, ALM and / or Balance Sheet Management is preferable but not mandatory.
•    Experience in data extraction, investigation.  (computation using VBA, Python or R is preferable but not essential)
•    Excellent written and verbal communication skills in English
•    Ability to synthesize technical information and ‘story-tell’ people analytics to Treasury senior leaders.
•    Excellent knowledge of MS Excel and Powerpoint.
•    Self-starter with tenacity, drive and organisational skills needed to manage a broad portfolio of work.
•    Discrete with corporate maturity that can handle confidential matters.

Skills and Experience

•    Change / Programme Management 
•    Agile methodology / strategic planning 
•    Data Analysis and story-telling
•    Stakeholder Management and Influence
•    Effective Communications
•    Knowledge of Organizational Design
•    Trading and Treasury products
•    Understanding of Bank systems architecture 
•    People Development & Strategy
•    Process Re-Engineering
•    Excel
•    Power Point 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
39450