Job Summary

The Senior Manager, WRB Group Risk Policy & Governance is part of a small team that supports the WRB Credit Risk Type Framework and all policies, standards and authorities relating to WRB credit risk management under the Bank’s Enterprise Risk Management Framework.  This role reports to the Global Head of Frameworks & Policies, WRB Risk and is a key Group role in the second line of defence for Standard Chartered Bank’s Wealth & Retail Banking business to ensure a robust policy and governance structure within WRB that enables an effective risk management outcome.   The role requires detailed knowledge of credit risk regulatory frameworks, including Basel 3.1, across our major regulators such as the PRA, HKMA and MAS. 

Key Responsibilities

Strategy
•    Drive implementation the WRB Credit Risk Type Framework and all policies, standards and authorities that flow from that under the Bank’s Enterprise Risk Management Framework. Carry out responsibilities, as directed, with the support of the organisation at the Group, country and Business levels ensuring that the associated risks are dimensioned and being controlled.
•    Collaborate with rest of group functions, direct and support country business and credit teams to implement agreed strategies.

Business
Engage country stakeholders to enable strategies that result in demonstrated improvement in overall governance and business risk management within WRB, and provide support to ensure:
•    Frameworks, policies and standards are ‘fit-for-purpose’ and expand or amended when necessary. 
•    That non-financial risk management at a consistent and acceptable level by the respective Group and country process owners.
•    Robust governance culture within the WRB Risk with high degree of self-identification for prevailing and potential risk and pre-emptive risk management. 
•    That the team leads by example, building the appropriate culture and values, using effective leadership, coaching and engagement.

Processes
•    Support the WRB Credit Risk Type Framework to ensure that all standards and polices (including policies and standards relating to stressed assets) are aligned with the target governance frameworks and enable effective controls 
•    Supervise the implementation and enforcement of the stressed asset credit policies and risk control procedures for consistent applications across markets; ensure that processes are in place for the WRB Risk in Group / Region / Country to monitor adherence.

People and Talent
•    Support the team to develop and embed a high-performance culture with specific focus on capability, effectiveness and productivity. 
•    Support the development of talent to ensure a high-quality succession pipeline at all levels and ongoing development activities that focus on the identified talent within the team. 

Risk Management
WRB Credit Policy & Standards Compliance 
•    Support CRO, WRB and WRB Risk Management team in the delegation of origination and stressed asset authorities. 
•    Support a robust policy formulation, approval and implementation
•    Management of dispensation approval, repository tracking and reporting 

Operational Risk & Governance
•    Manage the active partnership with Group Risk owners and the Global process owner to ensure adequate risk assessment and control. 
•    Support Global Head Policy and Governance for process ownership for Policy Formulation and Loan Impairment and Forecasting 
•    Carry out responsibilities, as directed, to support other WRB Risk teams at the Group, Country and Business levels. 
•    To ensure risks of processing failure are being actively controlled end-to-end
•    Embed the Group’s values and code of conduct, as it relates to the role remit, to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture.
•    Engage with relevant audit report findings across the relevant functions and ensure feedback is acted upon. 

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal:
•    WRB Risk Management Team 
•    WRB Management Team
•    Head, Operational Risk, WRB 
•    Head of Audit, WRB 
•    Global Head Business Risk Management WRB
•    Head Policy Management, ERM 

External: 
•    External auditors
•    Global, regional and country level banking regulators

Other Responsibilities
Embed Here for good and Group’s brand and values in the WRB Risk team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; 
 

Skills and Experience

•    The ideal candidate will have 5-10 years of risk management experience in Retail, Business Banking or Private Banking credit risk, including experience with stressed assets management or collections & recoveries.  Therefore, candidates with in-country experience of credit approval (retail or wholesale), or retail credit risk management (CRM) teams will be preferred. 
•    Good knowledge and grasp of banking practice, financial markets, Basel RWA regulations
•    Ability to prioritise multiple deliverables with demonstrable organizational, project management and time management skills. Effective collaborative skills that contribute to positive working relationships with both internal and external stakeholders. 
•    A strong sense of personal authority, integrity and ethics is essential. 
•    Strong business & financial acumen, including the ability to identify risks.
•    Strong governance and enterprise risk management knowledge, especially in Consumer, SME and/or Private Bank lending area. 
•    Regulatory framework and requirement: awareness and understanding of the regulatory framework in which the firm operates and the regulatory requirements and expectations relevant to the role. 
•    Well versed with various principle and other risk types, its implication of individual and business lending and for overall function. 

Qualifications

•    EDUCATION: Appropriate academic training and/or experience in a relevant subject matter area such as law, finance, business or economics; Bachelor's university degree is required, and a post-graduate degree is beneficial.
•    TRAINING: Completion of all certifications under the WRB credit certification governance standards; prior completion is preferred, completion required within 1 year of taking on role. 
•    MEMBERSHIP: GARP FRM and/or SCR would be helpful
•    CERTIFICATIONS: ACRM, CRM, CCRC, BB-CFC or equivalent internal accreditations would be helpful.  (A successful candidate who has not completed the full suite of WRB credit certifications will be required to do so upon joining the team.)
•    LANGUAGES: Strong English written, and verbal communication skills required; relevant language abilities for other WRB markets. 

Role Specific Technical Competencies

•    Retail and Private Banking Credit Risk
•    Business Partnering
•    Manage Change
•    Manage Projects
•    Manage Conduct
•    Manage People
•    Communication and Influencing Skills 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.