Job Summary

• Develop and execute on short term and long-term business strategy to build competitive advantage and gain retail business market share for NR.
• Driving penetration of all liability and wealth products; SA, TD, FX, IS, INS, FAS
• Deliver profitable income growth and be held accountable to achieve sustainable growth in this segment
• Sourcing guidelines, Channel contribution, sourcing city strategy, headcount and productivity metrics, new booking quality and portfolio shape.
• Drive portfolio activities to improve profitability as well as balance
• Managing portfolio revenue & book through balance build programs
• Identify sourcing trends across channels & take corrective measures as necessary
• Implement strategies / campaigns for higher product mix, resource activation & cross sell in new branches/ channels 

Key Responsibilities

Strategy

• Primary responsible to grow qualified clients, drive Cross sell, wealth active and portfolio management.

Business

• Handle the frontline coverage model across RMs, Acquisition, Sky 

Processes

• Add new clients, enhance pipeline processes, and improve cross-sell and effective tail management to achieve greater productivity and market penetration.

People & Talent

• Employ, engage, and develop high quality talent with succession planning for critical roles

​​​​​​​Risk Management

• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices 

Governance

• Follow Group code of conduct/zero audit finding/no mis selling/ no fraud

Key stakeholders

• All Business units
• Sales
• Segments
• Products
• Compliance
• Marketing
• Digital Banking

Skills and Experience

• Relationship Management    
• Sales Acumen     
• Inter Personal Skills
• Communication    

Qualifications

• Must be a graduate. MBA’s will be preferred.
• Sales experience of at-least 10 years. Prior work experience in Retail Banking would be preferred.
• Should possess strong people management skills, leadership skills and demonstrated track record of excellence in sales.
• Must have managed a team size of at least 40 people.
• Experience in handling Deposit and Asset Products of a Bank would be an advantage but not a pre-requisite.
• Work Experience across multiple geographies will be an advantage.
• Strong communication and persuasive skills, along with the ability to work across silos, functions and senior stakeholders.
• Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit.
• Strong analytical and business acumen. Ability to problem-solve, synthesize/ analyse diverse information, develop recommendations and take decisions

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.