Job Summary
• This is a role within the WRB Risk function to manage credit risk in the small and medium enterprises programme lending portfolio within the SME Banking segment globally. Against a backdrop of constantly evolving demands of business/organisational change such as business boundary shifts, macroeconomic challenge, supply chain shifts, currency volatility, heightened governance requirements and regulatory scrutiny, the key responsibilities include delivery of future proof risk management credit policies, standards, ad-hoc / crisis risk management guidelines to ensure a suitable risk and reward balance to support growth. While the role holder is an individual contributor, the job is done through collaboration with various internal stakeholders to ensure credit decisions are effectively made within the risk appetite of the Bank.
Key Responsibilities
Strategy
• Awareness and understanding of WRB’s SME Banking Strategy and supporting the Global Head of SME Lending Risk in the design and implementation of risk management strategies aligned with the Group’s enterprise risk management framework to: (1) Manage credit risks in the WRB SME Banking portfolios, and (2) Ensure the governance around policies and procedures are well documented and clearly laid out for countries to comply.
• Enable the Programme Lending segment within SME Banking to realize its strategic objectives by defining and achieving desired portfolio shape and characteristics that maximize return on capital within acceptable risk appetite and loss volatility.
Business
• Support and guide Country teams in development of new credit programmes that deliver scalable lending solutions, including programmes under Digital Partnerships and Co-Lending.
• Ensure SME Banking Risk teams across the Group are aware of the wider business, economic and market conditions, particularly those that lead to emerging risks.
Processes
• Maintenance of group Credit Policy and Credit Procedure Standards for SME Banking to appropriately address the key risk characteristics of the portfolio and enable effective controls.
• Supervision of implementation and enforcement of credit policies and risk control procedures for consistent application across markets
• Coordination with Business and other units in priority projects including Onboarding and Origination, in support of process optimization, streamlining and straight through processing.
People & Talent
• Development of risk colleagues in markets through trainings, feedback, lessons learned to ensure the overall risk management capability -- which encompasses entire credit life cycle from new/test program introduction, origination, account management, risk monitoring, to remedial management -- are fit to meet ongoing and forward-looking business needs and plans.
Risk Management
• Support the Global Head SME Lending Risk by participation in SME Banking-relevant risk forums, working with Group/Country SME Banking teams as well as other first and second line teams such as Operations, Monitoring, Collections, Fraud among others.
• Responsible for assessing the effectiveness of Group policies and standards in delivering effective risk governance, oversight and controls in the Programme Lending segment of the Business and, if necessary, oversee changes in these areas.
• Develop suitable risk framework/s for identifying and managing high risk / medium risk segments in respective markets and develop mitigating controls through country, placing right monitoring caps and escalation matrix.
• Develop strong portfolio management capabilities to establish and proactively identify adverse/early alert trends and address suitable policy and process controls to mitigate the risks.
Governance
• Maintain a good understanding of the requirements of key external stakeholders relevant to the role and ensure that these are well understood internally and reflected in internal procedures.
• Conducting read-across of relevant Global Internal Audit and Enterprise Risk Review issues around other markets and products; and follow through to ensure appropriate and timely closure of findings.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Global Head of SME Lending Risk
• CRO, WRB
• WRB Risk Management Team
• Regional Chief Credit Officers
• Country Credit Heads, WRB
• WRB Risk Policy & Framework Team
• WRB SME Banking Group Office Heads and Executive Directors
• Group Internal Audit
• Credit/Enterprise Risk Review
• Enterprise Risk Management
• Lending & Fraud Operations
• Operational Risk
Other Responsibilities
• Embed ‘Here for Good’ and the Group’s brand and values in Country and Region
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Skills and Experience
• Risk – C & I Credit Risk
• Risk - GSAM
• Risk – Retail and Private Banking Credit Risk
• Risk – Manage Change
• Risk – Operational Risk
• Risk – Manage People
• Risk – Communication and Influencing Skills
Qualifications
• Market knowledge and experience: at least 15 years’ experience in the retail and wholesale banking industry with respect to discretionary and program lending to SME and wholesale clients, with strong control and/or governance, underwriting, and portfolio management experience across a geographically dispersed market with varied product base.
• Strong analytical power, excellent problem identification and problem-solving skills with the ability to make independent decisions.
• Excellent communication skills with the ability to command the respect of a cross functional set of professionals at senior level (internal and external) working in open ended situations;
• Ability to manage multiple workstreams and tasks successfully in a fast paced and increasingly regulatory driven environment.
• Effective in working across diverse cultures and geographies.
• Languages: English
• Appropriate academic training and/or experience in finance, business or accounting; Bachelor degree is a must and a post-graduate degree is desired.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.