Job Summary

• This is a senior leadership role responsible for driving end-to-end cost performance management across Technology, Operations, and Group functions (Strategy and Talent, GCFO, Risk , CFCR, IA , Legal and Directorate). The role leads the business performance delivery teams based in the GBS hubs locations delivering core finance processes across planning, forecasting, reporting and analytics.
• While the role supports multiple enabling functions, a key focus is on leading the Technology Finance and FP&A agenda, ensuring the team delivers robust commercial support and forward-looking insight for a complex and rapidly evolving portfolio.
• This role is part of the Bank’s enterprise Cost Organisation and contributes directly to the Fit for Growth transformation , enabling scalable , standardised and insight led cost management practises for T&O and Functions.

Key Responsibilities

Strategy
• Shape and execute the Finance Operations strategy for T&O and Functions, aligned to the Bank’s enterprise cost management vision
• Lead the transformative finance support agenda for Technology
• Act as a thought partner to CFOs in identifying structural cost opportunities across domains.
• Influence the evolution of the Technology finance operating model – working to reposition the business performance team as a true global capability centre for FPA. With strong ownership of planning, analytics, and commercial support
• Challenge legacy role boundaries and driving operating model clarity for greater ownership of process and outcomes within T&O and Functions finance operations unit

Business
• Build effective partnership and network with Business finance (CIB and WRB) for alignment on process and outcomes which intersects with segment/product financials 
• Enable effective engagement models that improve the upstream visibility of business decisions ( eg. Tech demand, service consumption, investment) that influences T&O and Functions cost profiles.
• Partner with Group FP&A and Business finance to connect cost outcomes to business strategy.
• Institutionalise delivery of core performance outputs for Group FP&A, Business Finance, and Corporate Plan Processes, ensuring business narratives are reflected in cost outcomes and vice versa

Processes
• Own delivery of timely, accurate and standardised cost reporting and analytics for supported areas
• Own delivery of monthly rolling cost forecast process across all domains ( Technology, Operations, Functions
• Partner with Tech CFO and T&O Central FP&A to influence recharge walks which are explainable on outcomes and optimized as a process for frequencies
• Own global recharge process for Technology, Operations and Property
• Drive ongoing optimisation of cost processes especially ensuring that they are designed to drive standardised and consistent outcomes across all entities.
• Drive consistency, standardisation, and calendar discipline across FP&A cycles, ensuring alignment with Group FP&A, Business finance and strategic planning timelines

• Adopt and land cost simplification outcomes into the run state of finance operations (eg. adoption of standard cost and HC reporting, simplified group recharge process and cost performance framework) 
• Integrate FP&A delivery to CFO’s with the transversal cost MI and forecast offering, driving continuous centralisation, standardisation and efficiencies of finance processes.  
• Proactively address process fragmentations and role duplications by partnering with onshore teams to streamline workflows, consolidate insights delivery, and bring critical partnering activities into the business performance operations footprint.

People & Talent
• Lead and develop the business performance Operations team of 100+ finance professionals across the two hub locations of Chennai and Bangalore 
• Foster a culture of high performance, collaboration, and continuous improvement.
• Strengthen team capabilities in areas such as performance management, FP&A analytics, story telling and insights. 
• Lead and drive the skill first agenda to realise our collective ambition of becoming a skill based organisation. 
• Role model inclusive, agile leadership and actively support succession planning and mobility within the broader cost organisation.
• Employ, engage and retain high quality people, with succession planning for critical roles.

Risk Management
• Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group relevant to cost reporting, planning and control processes.
• Ensure compliance of UK ACG requirements across all impacted cost processes

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] 
• Serve as a Director of the Board 
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) 

Key stakeholders
• Global CFO – T&O and Functions Finance 
• CFO – Technology 
• CFO’s - Operations, GCFO , Risk , CFCR , Legal and IA
• Business finance FP&A Head  - CIB and WRB
• Group FP&A 
• Cost simplification strategic steer co 
• COO, CIO and BPM’s – Business and Functions

Other Responsibilities
• Embed Here for good and Group’s brand and values in [GBS India/GSF Finance]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

Qualifications

• 18 + years of experience in Financial Planning & Analysis, Business Finance, or Cost Management within banking or financial services
• Relevant tertiary qualification in finance or accounting ( e.g. CA, CPA , ACCA, CFA or MBA in Finance) is required
• Strong domain expertise in Technology Finance – including understanding of infrastructure, investment governance, run vs change cost dynamics and Technology transformation impact on cost structures.
• Proven experience leading global finance teams and delivering high-impact planning, forecasting, and reporting outcomes at scale.
• Proven ability to lead the full FP&A cycle – including planning, budgeting, forecasting , performance reviews and insights ( informed internally and with external benchmarks) 
• Demonstrated ability to partner with CFOs and Business finance teams, influencing cost decisions and aligning financial outcomes with strategic priorities. 
• A track record for transforming operating models – driving clarity of roles, process simplifications, and right shoring.
• High comfort with data, digital tools, and platforms with a mindset towards automation and forward looking analytics
• Strong communication, stakeholder engagement, and influencing skills – with the confidence to challenge legacy thinking and drive change. 
• A people first leader with a commitment to building future ready finance teams through upskilling, coaching and role clarity. 

Skills and Experience

• Planning: Tactical, Strategic
• Financial Analysis
• Financial Forecasting and Modelling
• Effective Communications
• Process Improvement

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.