Job Summary

The incumbent will be given the opportunity to support multiple global initiatives and gain hands-on exposure in executing large-scale projects in a multinational financial institution. Some of the key initiatives that the incumbent can expect to work on include (but not limited to):
Collaborating with both internal and external subject matter experts to schedule and organise training events for bankers. This includes managing administrative tasks such as scheduling calendar invitations, overseeing the recording of training content, promoting sessions through internal communications (e.g., email campaigns, newsletters), and maintaining the internal training microsite. In addition, the incumbent will also be involved in gathering feedback on training effectiveness and partnering with stakeholders to drive continuous improvement of the training offering. 
Working with Early Careers team, Banking & Coverage COO and BPM counterparts for demand and budget planning.
Organizing and running a global forum to discuss upcoming changes to coverage banker / analyst roles & responsibilities.
Creating internal content and tools to increase efficiency and effectiveness of coverage bankers and support roles.

The incumbent will also learn to develop a holistic view of how large, multinational banks work and a granular understanding of the institutional banking business and various stakeholders / roles involved.
The Frontline Enablement Centre sits within the Frontline and Business Performance Team which in turn is part of the broader Banking & Coverage Chief of Staff team. This is a global team which owns a portfolio of productivity and frontline capability enablement tools, frontline sales processes, management and sales insights engines and recommendation tools as well as coordinate strategic workforce planning.

Key Responsibilities

Strategy

• Understand CIB business strategy and the Chief of Staff office role in driving the delivery of our client proposition, commercialisation, frontline effectiveness and efficiency

Business

• Planning, curating, and working with business representatives to execute trainings for bankers across Banking and Coverage 
• Working with Early Careers team on executing and gathering feedback on the Graduate program, representing the global Coverage business
• Organizing and running a global forum to discuss upcoming changes to Coverage banker / analyst roles & responsibilities
• Creating internal content and tools to increase efficiency and effectiveness of Coverage bankers and support roles

Processes

• Working closely with the Frontline Enablement Centre team to ideate, execute and deliver new project-based initiatives to simplify frontline processes and day-to-day 

People & Talent

• Open to all streams but candidates pursuing Business Management / Studies, Finance or Analytics degrees would be preferred
• Candidates with previous internships in banks / FIs will be preferred
• Lead through example and build the appropriate culture and values
• Ensure ongoing training and development for professional and personal growth
   

Risk Management

• Ability to manage risk, make timely decisions, develop solutions and facilitate mitigating actions

Governance

• Ensure awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
• Deliver effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Chief of Staff MT
• Coverage Country Leadership and BPMs
• Global Banking, Coverage COO Team
• Senior Bankers, GAMs, RAMs, FAMs
• Credit Analyst Heads and teams
• Early Careers
• People Capability

Other Responsibilities

• Embed Here for good and Group’s brand and values in CIB Business Development; 
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; 
• Multiple functions (double hats) 

Skills and Experience

• Analytical thinking and strong organizational skills    
• Basic understanding of Project Management     
• Basic understanding of financial institutions / banks    
• Has worked effectively across multiple markets and can navigate geographical complexity (preferred)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.