Job Summary

• Support the Head, Programme Management Office to co-ordinates management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes;
• Support the Head, Programme Management Office to work closely with PMs and the regional/local teams on financial management, project planning, overall project governance and various management admin and reporting.

Key Responsibilities

Strategy
• Support the Senior Managers, Head of Programme Management Office to co-ordinate management of the Project/ Programme. Providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes;

Business
• Supports in the delivery of projects, programmes and portfolios, reporting to one or more senior managers in the Hive and Squad
• Responsible for running and administration of the existing processes within the Hive or Squad
• Supports the Hive manager to create initiatives and timesheet maintenance in JIRA, Clarity, Sharepoint and others
• Prepare monthly updates of Governance Dashboard for Country / Region
• Specific Document Reviews: PSC ToR, AED/PED, BRD, PMP, Closure Report, Red Pack Report, Change Request, PSC Deck, PSC MoM and etc.;
• Managing the Change Delivery Standards / assurance framework for the Project/Agile Deliveries/Programme, complying with the Project Governance Policy, and ensuring staff working on the Projects are aware and comply;
• Supporting the Project/Programme Steering Committee (PSC/PgSC) in preparing quality materials (ToR, Progress reports, Minutes etc.)
• Ensuring Project Tools i.e. Clarity is up to date including Project static data, status update including RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts, and they are tracked and reported to the PSC/PgSC;
• Ensuring that all submissions to committees (AED/PED, Red packs, Closure Reports, etc.) are of the right quality and are timely; 
• Support refresh and implementation of the Change Delivery Standards (CDS) and System Delivery Framework (SDF);
• Provide the important updates from Group PMO & Clarity Sprint Release to country Project community;
• Coach & guide PMs in AED/PED preparation and subsequent project Management;
• Support country various management forum presentation deck and project data request;
• Organise and co-ordinate country project forum;

Processes 
• Support the Senior Manager, Head of Programme Management Office to co-ordinates management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes;
• Support Head, Programme Management Office to work closely with PMs and the regional/local teams on financial management, project planning, overall project governance and various management reporting.

Governance
• Monitor process implementation effectiveness, identify key areas for improvement / issues and enhance process / controls embedding for the effective management of risk including reviewing CSTs, KRIs etc
• Engage teams on the framework parameters and cascade necessary updates to required Delegates.
• Liaise with the various stakeholders to obtain status updates and determine and agree on required actions

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Change Delivery COE to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] 
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
 
Key stakeholders
• Country and Business Heads, TTO MT, GBS MT

Qualifications

• Bachelor degree from a reputable university
• Minimum of 10+ years experience in banking field, with proven track record in project / initiative implementation, business analyst skills and generally getting things done with the flexibility to adapt
• Knowledge of Banks policies & procedures and key risk areas/risk types such as data quality would be a plus
• Good stakeholder management and collaboration skills geographies and lines of business, 
• Highly disciplined and structured with an outcome oriented and logical mindset and approach
• Able to work independently and also as part of a team
• Strong analytical skills, interpersonal and communication skills. 
• Able to handle multi-tasks, manage time effectively and perform under pressure and able to work at flexible hours

Skills and Experience

• Project Management and/ Agile experience/ certification
• Use of planning tools e.g. Clarity PPM, Jira, Confluence, Trello

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.