Job Title Here Experience Director

Title: Manager, People Insights
Bangalore, IN
Job Summary
At Standard Chartered Group Internal Audit (GIA) people are at the heart of everything we do and are a key factor of our success in meeting our objectives and delivering on our mandate. Standard Chartered GIA offers a truly global working environment where our people get to collaborate with diverse people across geographies and backgrounds. People who join us get to enjoy a learning culture that supports continuous development and provides access to a wide spectrum of career growth opportunities. We have relaunched our people strategy in 2024 to create world leading audit experience, to support the Bank’s and GIA’s vision we need valued, engaged, and motivated, qualified auditors and SME’s who help us to be world leading audit team.
This role is driven by the need of the organisation being a skills-based organisation. To manage the resourcing and quarterly scheduling of audit engagements across the Group Internal Audit and Investigations (GIAI) function. This role ensures alignment between audit requirements and internal resource availability, matching the right skills to the right audits to deliver an effective and efficient audit plan.
You will work as part of the GIA People, Planning, Delivery, and Insight team under the COO group for internal audit. You will be involved in managing and providing support to GIA on Monitor audit resourcing metrics such as utilization, skills deployment, and resourcing gaps. Provide regular dashboards and insights to senior leadership on resourcing efficiency and challenges.
Support quarterly talent reviews with data on resource deployment and capacity planning.
Key Responsibilities
Audit Resourcing:
1. Partner with Audit Heads and Managers to understand audit requirements and identify skill needs.
2. Allocate internal auditors to audit engagements based on availability, skill set, and development goals.
3. Maintain and regularly update the internal skills inventory database.
4. Identify skill gaps and escalate where external resourcing or upskilling is required.
Scheduling and Planning:
Develop and maintain a quarterly audit schedule in alignment with the approved audit plan.
Coordinate with audit leads to confirm resource assignments and scheduling dependencies.
Manage changes to the schedule in response to audit deferrals, regulatory demands, or ad-hoc requests.
Ensure timely communication of the schedule to key stakeholders.
Data & Reporting:
Monitor audit resourcing metrics such as utilization, skills deployment, and resourcing gaps.
Provide regular dashboards and insights to senior leadership on resourcing efficiency and challenges.
Support quarterly talent reviews with data on resource deployment and capacity planning.
Stakeholder Engagement
Act as a key point of contact between Audit Leadership, HR, and Learning teams for resource-related matters.
Engage with Audit staff to align assignments with development needs and career aspirations.
People & Talent
Additionally, you will also from time to time be involved in other people and learning initiatives to ensure broader experience is acquired. Work closely on strategic people priorities to create motivated, engaged and valued professionals.
Risk Management
Support the GIA COO in management or relevant people risks including Conflict of Interest.
Governance
Provide data and insights from the recruitment monitoring activities and exit interviews for feedback to GIA governance forum on a regular basis. Regular data insights from the Skills register to be reported to the Head of PPDI.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Head of PPDI, GIA COO, GIA AET; GIA Staff
Other Responsibilities
• As part of the wider COO team, you will be expected to support the delivery of the function’s priorities with ad hoc project work as need arises.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures where relevant.
Skills and Experience
Effective Communication
Relationship Management
Knowledge of the Organization
Business Ethics
Business Acumen
Understanding of the Audit and Compliance Function
Data Analytics
Understanding of HR processes
Qualifications
<Add relevant qualifications, if required for the role.>
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.