Job Summary

•    Must have more than 10 years of implementation, support, and upgrade work experience in different modules of HR application, especially more than 5 years of experience in SAP SuccessFactors.
•    SuccessFactors Consultant who have good working experience in Employee Central, Performance & Goal Management, Compensation Module is preferred and desirable.
•    A good understanding and working experience in system integration & API based integration.
•    Ability to work on technical issues and have end to end understand of SAP SuccessFactors application.
•    Ability to understand & update configuration workbooks.
•    Candidate should be certified in Employee central.
•    Working knowledge of roles and permissions, business rules, workflows, Route maps, MDF objects, Event reason derivation, Data models, import/export jobs etc.
•    Having good working experience in reports, dashboard & Integration Centre.
•    Key Responsibilities on Managing Daily BAU on ,
•    Incident & Situation Management
•    Problem Management - Bug Fix 
•    Change Management – Development & change implementation.
•    Escalation Management.
•    People Management.

Strategy

•    Plan and lead Analysis & Design Fit –Gap Workshops. This will include challenging Business Users on their assumptions of how they will successfully execute their plans and meet business and regulatory requirements.
•    Effectively manage BAU Incidents based on priority by analysing the issue, providing interim or permanent fix.

Business

•    Collaborate with the HR Community to elicit Business Requirements using a variety of techniques. The preferred methodology may include - interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task analysis and workflow analysis.
•    Work directly with HR Stakeholders to understand HR processes and strategies and determine when to leverage HR Technology and where alternate solutions may be preferable

Key Responsibilities

Processes

•    Produce & maintain the required documentation using organizational standard templates to support the Business/Incident Analysis like root cause analysis, Story etc

People & Talent

•    Contribute to Hive planning and management of milestones
•    Assist the SRE Chapter lead and Hive Tech lead in ensuring no impact to deliveries from Hive and SRE perspective. 
•    Ensure that the Chapter & Hive leads are aware of all potential Issues & Risks and provide options for managing risk.

Risk Management

•    Should have good understanding of different type of risks like operational, governance, cyber security from BAU and delivery perspective. 
•    Should be able to manage and mitigate risk.

Governance

•    Influences the Hive Team to create and maintain alignment around the hive objectives, benefits, scope and key Challenges which may affect Hive delivery and support KPIs.
•    Follow and support organization specific Governance related processes to keep the Hive and application in compliant status. 

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Serve as a Director of the Board of [insert name of entities]
•    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) 

Skills and Experience

•    ServiceNow Administration
•    ServiceNow Development
•    Problem Solving Skills
•    Strong Communication and writing
•    Incident management
•    Release managemen

Key stakeholders

•    HR, CABM and Property

Qualifications

•    Education     Bachelor of engineering
•    Training     Sap successfactors

Certifications     

•    Sap certified associate - integration developer
•    Sap certified associate - implementation consultant - sap successfactors employee central core
•    Sap certified associate - implementation consultant - sap successfactors performance and goals
•    Sap certified associate - implementation consultant - sap successfactors succession management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.