JOB SUMMARY
• The Mercury Programme is a pan-bank, multi-year programme, led by the Group Chief Data Office in partnership with the Group’s Business and Function CDO, COO and 2nd line of defence teams, and focused on ensuring long-term and tangible improvement across all data risk sub-types across all lines of business, functions and geographies. Mercury’s ultimate objective is to sustainably reduce data risk for the bank, aligning with our overall strategy, enabling our business, supporting our clients, and meeting our regulatory requirements.
• Mercury will effect this change as the delivery vehicle for the detailed design and execution of the Bank’s Data Management Strategy end-to-end, building central capabilities and end-to-end processes, for prioritised and phased implementation. Capabilities span all aspects of the Data Management Strategy, from our approach to identification and governance of critical data, through to operating model, data architecture and control frameworks, as well as our approach to data sovereignty horizon risk and data literacy.
• The programme is highly visible to the PRA, the Group’s Board and Risk Committees, and with Group Management Team Sponsorship. Successful delivery of the programme requires ongoing collaboration with interdependent strategic initiatives, including those within GCFO, Technology & Architecture, FCSO and others. Interlocks with these initiatives, as well as business and function risk treatment plans, will need to carefully managed.
Purpose of the role
• We are seeking a functional resource supporting the metadata product owner in defining, operationalising and maintaining enterprise metadata capabilities that enable data discoverability, consistency and governance.
• The role focuses on translating business, governance and regulatory requirements into well-defined metadata requirements and content ensuring that metadata assets are accurate, usable and aligned with the enterprise data strategy and Data quality management standards
• As part of the role, you will be focusing on business alignment, stakeholder engagement, and value realization, rather than hands-on technical implementation. You will collaborate with Risk, Finance, Compliance, Technology, and Data Governance teams to ensure metadata becomes a strategic enabler of transparency, control, and business insights.
RESPONSIBILITIES
Business
• Be familiar with product capability and limitations. Be able to apply product functionality to meet the Bank’s metadata and DQ requirements. Be able to suggest workarounds to users to overcome problems.
• Be able to explain the purpose of each attribute and the reasons for each mapping.
• Maintain a library of product reference and project documentation. Be able to explain each product function and feature.
• Manage product release and commercialisation. Work with product vendors and technology support teams for product testing and rollout.
• Participate in product enhancement projects.
• Plan and publish a training calendar. Track progress of user enrolment.
• Conduct user training. Encourage users’ adoption of the tools. Monitor usage and hand-hold users during initial phase of adoption.
• Perform metadata contents quality checks (for checks that cannot be automated).
Tools & Frameworks
• • Familiarity with metadata management platforms
• • Knowledge of agile product management frameworks (Scrum) and backlog management.
Processes
• End to end process documentation, and rollout the Metadata target operating model
People and Talent
• Establish strong relationships and communication channels across each of the key stakeholders
Risk Management
• Proactively highlight any product related risks related to Metadata to the management
Governance
• Work closely with 2LoD and wider CDO Data governance team to ensure that the Metadata tool can support relevant guidelines issued as part of the Data Quality Management policy and standards
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• Key representatives across all business and functions including their CIO counterparts
Qualifications
• Education Bachelor’s degree in Business, Risk, Finance, Information Systems, or related field (Master’s preferred).
• Experience Certified data management professionals would have advantage.
• At least 5-7 years’ work experience in the Banking Industry.
• Has in-depth knowledge in metadata that includes business glossary, data dictionary, data interface, data lineage, transformation rules, inclusion/exclusion criteria, etc.
• Has in-depth knowledge in data quality management, including practical experience in implementing DQ controls, DQ reporting, and DQ issue management.
• Experience in developing training materials and in conducting user training would be advantage
Role Specific Technical Competencies
• Project Management
• Metadata Management Fundamentals
• Data Lineage and Traceability
• Agile Product Delivery
• Analytics Enablement
Other Competencies:
• Should be proficient on working with project management tools – Clarity, ADO, Confluence, MS-Office (Word, PowerPoint, excel), MS-Project, MS-Planner, MS-whiteboard, etc.
• Should possess excellent communication and presentation skills (both written and oral).
• Should be proficient in doing financial forecasting & budgeting.
• Knowledge of Bank’s policies and procedures and key risk areas/risk types such as data quality is a must.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.