Job Summary

This role has full accountability for performance testing phase. The successful candidate will use previous Performance Test Management experience and knowledge of application/product and infrastructure testing to develop, implement, maintain, and improve overall performance test management strategy.
Quality Assurance and Control across all projects in a defined portfolio. This role will focus on performance testing including engineering/profiling of existing systems to ensure quality project IT deliverables.
The scope of the role will include projects already included as well as projects yet to be approved and activated as part of the Programme Vision. It is therefore essential to provide tactical as well as strategic test planning to address future direction of the performance testing and engineering.

Key Responsibilities

•    Ability to create detailed performance test scenario plan
•    Hands on testing knowledge using different protocols with latest PT tools such as LoadRunner, JMeter and Neo Load. Anything other than mentioned are added advantage
•    Frontend communications with stakeholders
•    Support in creating Test Plan, Closure report and Quality Gate checklist
•    Good understanding of Test Strategy, Test Traceability, Test Evidence, and Test Closure Report which form UTM (Unified Test Model) pillars under SCB’s System Delivery Framework
•    Ability to identify lags, challenges faced by the team and provide solutions
•    Review all test artefacts including test cases, evidence, traceability matrix, test coverage, candidates for automation
•    Actively participate in Portfolio initiatives
•    Expertise in Defect Management
•    Domain expertise on the respective functional areas
•    Identify risk and support on creating mitigation plans

Other activities:
Business
•    Able to access Business impact and production stability wrt to requirements out forward as part of ESG One

Processes
•    Responsible for executing and mentoring the Test Automation and execution for the ESG One Bow..

Risk Management
•    Ensure compliance with policies applicable to CCIB CC which impact operational risk. Challenge processes, procedures, and policy if there is opportunity for efficiency improvements.
•    Identify knowledge gaps, facilitate development of training on Operational Risk for business staff and country Risk &Control Teams.
•    Drive improvements using A3s

Governance 
•    Assist in the effective running of Country CCIB CC Business Risk Forum (BRF).
•    Ensure adequate governance and oversight of operational risk through the escalation and appropriate resolution of risk exposures to the Country Risk Committee (CRC) and Non-Financial Risk Committees (NFRCs) as required.
•    Escalate issues, blockages, challenges and trends to Business Heads, Head Risk & Control, as required.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Support Head Risk & Control to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Adhere to local regulator [Reserve Bank of India] prescribed responsibilities and Rationale for allocation

Key Stakeholders
•    CCIB Client Coverage teams in the country
•    Regional and Country COO 
•    Internal Audit
•    Regional Head of Risk & Control 
•    Business & Country Compliance teams
•    Operations (GBS / GTO)
•    IMO Teams
•    GBS Hub Teams
•    Country CFCC team
•    Regulators and their appointed auditors (where applicable)

Other Responsibilities
•    Good knowledge across script development, execution and analysis
•    Good exposure to profiling tools and engineer the performance of any application
•    Expertise in load testing tools LoadRunner, JMeter & Neo load, anything added to these will be added advantage.
•    To identify and suggest improvement for better quality, and higher productivity in areas especially in test planning, preparation, execution and process adherence
•    Understand Performance requirements
•    Prepare a Performance Test Plan based on objectives,scope,environment and Tools.
•    Design Test Scenarios based on real time usage
•    Hands on testing knowledge using different protocols with latest PT tools such as LoadRunner, JMeter and Neo Load. Anything other than mentioned are added advantage
•    Implement parameterization and correlation for dynamic server response
•    Ability to identify lags, challenges faced by the team and provide solutions
•    Review all test artefacts including test cases, evidence, traceability matrix, test coverage, candidates for automation
•    Capture metrics such as response time, throughput, error rate, CPU/memory utilization.
•    Excellent communication and documentation abilities

Qualifications

•    Bachelor’s degree in Banking or Finance preferred.  
•    Ideally 2+ years of experience in banking, analytical or another relevant environment
•    Languages: English and/or local language skills as relevant to country requirements 

Skills and Experience

•    Develop automation scripts 
•    Perform technical and test execution activities 
•    Design and write test cases in Gherkin language i.e. feature files
•    Hands-on experience in developing Test Automation suite using Java / .NET, Load, Postman,
•    Experience in Continuous Integration Tool, Azure DevOps
•    Database and SQLs knowledge
•    Test as in Agile Framework

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.