Job Summary

This role is within the PE Hive and part of the platform management & work on data management team to support Business Ownership activities for all applications. The individual would represent as a Support Lead for applications in Client Coverage.

•    Manage Business ownership activities in line with defined guiding principles. 
•    Define and own the business ownership processes · 
•    Understand various roadmaps defined by product managers for capability and products · 
•    Manage FEDX requests originating from different teams · 
•    Highlight deviations in process resulting in impact to Credit Systems data model to the data domain and process owners. ·
•    Act as an SME for applications in the purview of product management and support project teams

Strategy
•    Provide SME support to all associated project teams to ensure they comply with Data standards and functioning of 
•    Define and manage Governance on data extractions 
•    Maintain key issues and provide thematic view of all the issues impacting production teams
•    Advocates a culture of continuous self-improvement, agile execution, and collaboration across CLDM and the wider Client Coverage network & its business partners
•    Work closely with Business Architect function to have a strategic view on roadmaps across platforms 
•    Utilises thought leadership and experience across a variety of Client Lifecycle topics to steer, influence and support the business strategy and realisation of critical business objectives
•    System owner should be aware of Hive initiatives affecting other Hives, CoEs and related organisational constructs
•    Act as the single point of contact for the Offshore team.
•    Plan and manage the growth of the team as strategic investments in credit systems grow.
•    Creating an agile-driven high-performance culture within the team
•    Aligning the agile team to the overall business and program objectives.
•    Obtaining stakeholder buy-in and signoff on requirements.
•    Adhering to all relevant organizational framework and standards

Key Responsibilities

Processes
•    Document relevant analysis artefacts as required for Business Ownership governance i.e BIA, SBIA, BC rating, Service Review etc
•    Understand various roadmaps defined by platform management.
•    Manage DASH requests originating from different teams 
•    Act as an SME for applications in the purview of product management and support project teams 
•    Prioritize and sequence items in the backlog based on business value/ROI. 
•    Co-ordinate with the Change Management team for successful completion and implementation of changes.
•    Report project status updates to senior management
•    Represent the voice of business and be a champion of client centricity of the solution

People and Talent 
•    Excellent written, communication and presentation skills; able to effectively engage, influence and manage senior business stakeholders
•    Eye for detail and excellent problem solving and analytical skills, able to bring clarity and structure to areas of ambiguity
•    Strong stakeholder management skills in handling wide ranging and senior stakeholders across segments/product areas

Risk Management
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Governance 
•    Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key stakeholders
•    Platform Owners
•    Product Owners
•    Product Managers

Skills and Experience

•    Platform Management 
•    Problem Solving
•    Analytical Skills

Qualifications

•    Experience manging platforms and data extraction aspects. 
•    Knowledge of CCIB business segments, client types and product offerings
•    Subject matter expertise in credit process and systems
•    Experience working in systems change, business case development, project planning/management or similar role
•    Well managed and self-motivated 
•    Change Mindset
•    Communication - has excellent communication skills; is able to communicate and report to senior management on demand related activities and status.
•    Multi-tasking - ability to manage and prioritise his/her own deliverables across different divisions priorities of work
•    Business development skills - streamlining procedures, processes that help optimise and improve the way of working

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.