Job Summary

• This role sits in the CFCR Risk Assessment and Appetite team to act as Product Manager to facilitate strategic design and delivery across the end-to-end Compliance Risk Monitoring, Insights & Planning product.

The Product: Compliance Risk Monitoring, Insights & Planning
• This critical product encompasses the tools, systems, and methodologies used to monitor compliance risks across the bank, generate meaningful insights into risk exposure and trends, and support strategic planning for risk mitigation and regulatory adherence. It aims to provide a holistic view of compliance risk, enabling data-driven decision-making and fostering a proactive risk culture.

The Opportunity:
• We are seeking a highly motivated and experienced Product Manager to lead the development and evolution of our Compliance Risk Monitoring, Insights & Planning product. This is a unique opportunity to shape the future of compliance risk management, driving innovation and delivering tangible value to our stakeholders.

Key Responsibilities

Strategy
• Successful candidate will support delivery of Risk Monitoring, Insights & Planning initiatives, with specific focus on transformation of Risk Management practices for compliance risk domains. 
• Contribute to achieving the metrics and business outcomes in line with the product vision, strategy, and roadmap for Compliance Risk Monitoring, Insight & Planning. 
• Prioritize product initiatives based on strategic impact, regulatory urgency, business value, and technical feasibility.
• Conduct market research, competitive analysis, and stakeholder interviews to identify evolving industry best practices, and user needs.
• Develop a deep understanding of compliance risk domains and how they translate into product features and capabilities.

Business
• Bring client centricity and compliance risk understanding to bear in the design and implementation of Risk Monitoring, Insights & Planning initiatives, ensuring the product effectively addresses the user needs and delivers measurable value.
• Translate complex business challenges and regulatory requirements into clear, concise product requirements and user stories.
• Lead Working Groups and/or stakeholder engagement to ensure that execution is completed to plan. 
• Proactively update key stakeholders throughout the project lifecycle.
• Champion the adoption of the product across the organization through effective communication and follow-up activities.

Processes
• Lead the entire product lifecycle from ideation to launch and continuous improvement, utilizing agile methodologies.
• Work closely with the UX/UI teams to create user journeys and prototypes, and build simple, functional interfaces which have a lasting user experience. 
• Prepare and maintain product roadmaps based on different dimensions and levels of granularity.
• Support test experiments with end-users and own test readout and analyses. 
• Act as the primary interface between Technology & Operations Teams, Data Analytics & AI Teams, Compliance & Business Risk Managers, Managed Services and other functional partners.
• Drive continuous process improvement within the product development lifecycle.
• Proactively support Agile practices and foster a culture of continuous service improvement. 

People & Talent
• Act as a product evangelist, inspiring and motivating cross-functional teams to deliver exceptional results.
• Foster a culture of collaboration, innovation, and continuous learning within the product team and across stakeholder groups.

Risk Management
• Ensure that the product inherently supports the effective identification, assessment, monitoring, and mitigation of compliance risks.
• Incorporate robust controls and data governance principles into product design and development.
• Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees.
• Collaborate with internal audit and risk functions to ensure product adherence to internal policies and external regulations.

Governance
• Proactively identify and address potential risks related to product development, data integrity, and system performance.
• Ensure that initiatives are delivered consistent with the requirements of the ORF.
• Ensure that that Bank’s project and change management disciplines are adhered with. 

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
• Senior Compliance Leadership, Compliance & Business Risk Managers
• Technology & Operations Teams 
• Data Analytics & AI Teams 
• Managed Services RMIA Teams 
• Risk Management (Operational Risk, Enterprise Risk Management)
• Business Control-Process Owners
• CFCR Country teams
• Internal Audit & Assurance teams

Other Responsibilities
• Embed Here for good and Group’s brand and values in the Risk Assessment & Appetite Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. 

Qualifications

Must Have
• Bachelors or Master’s degree from a reputable university
• 5+ years of professional work experience in product management or project delivery or as a consultant
• 5+ years of professional work experience in Financial Institution or Fintech or equivalent industry.

Preferred
• Certified in product or data science.
• Experience in Compliance, Financial Crime and/or Risk Management.

Skills and Experience

• Execution of product management best practices to achieve optimal outcomes.
• Design thinking, conducting user interviews, testing & developing user journeys.
• Knowledge of Compliance, Financial Crime and/or Risk Management.
• Track record of successfully launching and managing complex data or analytics-driven products.
• Prior experience in UX/UI design.
• Ability to collaborate and work dynamically across functions. Good communication skills, ability to articulate complex concepts to non-technical stakeholders.
• Strong problem-solving skills and a proactive approach to identifying and resolving challenges.
• Ability to interpret data, identify trends, and make data-informed product decisions.
• Experience working in an Agile environment, product roadmap creation and backlog management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.