JOB SUMMARY

The ESG Product Owner drives transformation for Business, Operations and Risk functions, constantly striving to reduce time-to-market, deliver better experiences and streamline the ESG risk assessment processes. 

The ESG Product Owner is an empowered decision-maker who leads a cross-functional team called Squad and is responsible for maximizing the business value of the work of the Squad. 

The individual owns and manages a product backlog and is ultimately accountable for the successful delivery of the ESG digital initiatives. The individual works in a fast-paced environment with high degrees of ambiguity, get excited by solving complex problems and is adept at getting things done.

RESPONSIBILITIES

Strategy
The ESG transformation initiative aims to harness cutting-edge technology to drive operational efficiency, data transparency, and ESG decision-making across our footprint to foster SCB’s leadership in sustainable finance.

Business
•    Chair Working Groups to create and maintain effective engagement with relevant stakeholders across business, operations, risk to deliver the ESG transformation agenda
•    Decompose book of work into key milestones or epics, features and user stories
•    Manage stakeholders, providing demos and training as needed for seamless solution rollout.
•    Collect user feedback and actively contribute to use case prioritization.

Processes
•    Manage relationships and synchronize with the Hive Lead, Chapter Leads and other Product Owners responsible for related ESG products to align on roadmaps, priorities and dependencies
•    Work closely with business analysts, CXID and technology teams to create the product features
•    Participate in planning of the Squad's sprint to reaffirm priorities and clarify the requirements
•    Collaborate with Squad Lead to define delivery plan, and monitor it regularly 
•    Identify, assess, monitor, control and mitigate impediments to the ESG projects; effectively and collaboratively resolving them
•    Define solution intent and engage with Solution Architect to review Conceptual design, ensuring it addresses the problem statements

People & Talent
•    Lead cross-functional teams in the evaluation and delivery of ESG technology use cases.
•    Collaborate closely with Technology, Operations, and relevant business/product stakeholders to secure and align internal resources.
•    Effectively manage internal and external partner timelines for seamless build and integration.
•    Provide input into squad members evaluation, performance review and feedbacks

Risk Management
•    Assess the initiative delivery risk against the Group Risk Assessment Matrix (“GRAM”), consulting with the SMEs, Process Owners and impacted Risk Framework Owners. Engage Operational Risk to review the Delivery Risk Assessment and obtain approval before the initiative moves into execution.
•    Change Impact Assessment: identify the impacted processes from the Changes by engaging with relevant Business / Function representatives, SMEs, Process Owners, Risk Framework Owners and Operational Risk Officers. Work closely with Change Managers to ensure that a mitigation plan is developed for each delivery risk identified.

Governance
•    Working with Change Management team, Process Owners and Risk Owners to ensure that deliveries/releases have attained the necessary approvals/sign offs prior to implementation. 
•    Ensure project management/collaboration tools like Clarity and ADO are up to date including Project static data, status updates including RAG status, key milestones’ attestation and completion, risks/ dependencies/issues, are tracked and reported to the respective forums e.g. RFs and QPRs.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
•    ESG Technology
•    ESG Architecture
•    FAST Change Managers
•    DDCP CXID
•    Environmental Social Risk Management
•    ESG & Reputational Risk
•    Credit Risk 
•    Global Process Owner – Coverage, Banking, WRB
•    CIB Coverage Chief of Staff
•    Product Owner – Product Enablement, Sales Enablement, Client Entity Enablement 
•    Operational Risk – Coverage, Banking, WRB
•    CFCC

Qualifications
•    Education     University degree
•    Certifications     PMP, CSPO (Optional)
•    Languages     English

Role Specific Technical Competencies
•    Project Management
•    Knowledge of deal lifecycle and client management
•    Sustainable Finance and/or ESG Risk Management
•    Agile delivery 
•    Change management
•    Communication skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.