Job Summary

This role could be based in India and Singapore. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

Standard Chartered’s diverse footprint across 63 of the fastest growing markets in Asia, Africa and the Middle East creates unique opportunities for passionate, motivated, and highly skilled people who want to make a difference. We are changing the way people think about banking. We are changing the way we do business – becoming the digital bank with a human touch. This is your opportunity to be part of a growth story in an industry that is reimagining how customers are getting better, faster experiences and convenience through digital technology.

Our Information & Cyber Security (ICS) team sits within the Transformation, Technology & Operations (TTO) function and is responsible for all mission-critical and enterprise-wide areas of cybersecurity, including identity and access management, global threat intelligence, data protection, malware protection, and application and infrastructure security. These are challenges that impact our clients globally. 

Our ICS Portfolio team develops the platforms, drives the processes and builds partnerships on behalf of ICS. We thrive on providing solutions to complex issues, devoting time and energy to designing and delivering new and innovative solutions, and all in an environment that demands being risk-aware, not risk-averse. ICS chooses progress over perfection and aims to always participate with a constructive purpose. The team makes an impact wherever they are based, be it in our offices around the world, our Global Business Solution centres in China, India, Malaysia and Poland, or even from our home.

If tackling complex challenges excites you, then join our Identity and Access Management team where you will get to collaborate and work on solutions across business and functions to drive the transformation and deliver better experiences to our customers. We constantly strive to reduce time-to-market and streamline our processes. We follow agile methodology and work to embed an improvement habit across the bank. 

Now you have an opportunity to make a meaningful impact with a diverse and passionate team of creators, innovators, and achievers. With us, you’ll learn, be inspired, and make an impact every day. The success of our work hinges on how we use the unique diversity of our people to realise the effects we seek to achieve: Always on. Always safe. Always Simple.

As a Senior Project Manager / Scrum Master in IAM, you will be spearheading strategic initiatives to ensure alignment with organisational goals, and fostering the collaboration with cross-functional teams to enhance overall performance in analytics, strategy, and execution, thereby playing a pivotal role in shaping the future of ICS solutions. In return, we will support your development by providing professional training and development opportunities to enhance your skills. 

Key Responsibilities

Other Responsibilities
Embed Here for good and Group’s brand and values in Identity and Access Management domain. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).

You will be responsible for:
•    Business Delivery of the relevant ICS project [within Identity and Access Management domain]
•    Work closely with ICS and Front Office Stakeholders to ensure that requirements are in line with the bank’s strategy
•    Engage with third-party vendors as appropriate for the project
•    Enable Squad members to meet their expected outcomes by supporting them in problem identification, root cause analysis, and decision-making.
•    Improve Squad performance by applying effective performance management controls leveraging input from relevant stakeholders leading onto providing corrective actions when necessary.
•    Participate in Quarterly BRP and understand any new skills needed, resource demand management, risks, allocations.
•    Provides servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency to the team
•    Represent ICS across the Bank at key cross functional projects
•    Own and manage the project plan, financials, projections, issue/dependency tracking, resourcing and timescales for the Project
•    Advocate delivery excellence, minimising delivery risk
•    Follow the bank’s project methodology and drive enhancements to it where appropriate
•    Build relationships with key stakeholders: Business, Fellow Change leaders inside and outside of CSS and Front Office
•    Timely and clear communications to the stakeholder community
•    Manage projects in line with ePMO standards. Ensuring Clarity and ADO is up to date including Project static, RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts, and they are tracked and reported to the appropriate governance bodies
•    Ensuring that all submissions to committees and working groups (Red Packs, Closure Reports, Benefit Reports, Progress Reports, etc.) are of the right quality and are timely

Strategy
•    Oversees the execution of functional standards and best practices to the members.
•    Acts as a conduit for the wider ICS domain strategy best practices.
•    Drive enhancements to align with evolving Build and Maintain construct.
Business
•    Responsible for balancing skills and capabilities across teams (squads) and hives in partnership with the Chief Product Owner, Hive Tech Lead & Hive Leadership, and in alignment with the fixed capacity model.
•    Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends.
Processes
•    Follows the chapter operating model to ensure a system exists to continue to build capability and performance of the team.
People & Talent 
•    Define and reviews metrics on capabilities and performance across their area, has improvement backlog for initiatives and drives continual improvement of their initiatives
•    Focuses on the development of people and capabilities as the highest priority.
Risk Management
•    Responsible for effective capacity risk management across the initiative.
•    Ensures the project follows the standards with respect to risk management as applicable to their domain.
•    Adheres to common practices to mitigate risk in their respective domain.
Governance 
•    Ensure all artefacts and assurance deliverables are as per the required standards and policies (e.g., SCB Governance Standards, ESDLC etc.).

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank 
•    This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct 
•    Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters 
Key Stakeholders
•    ICS Protect Leadership Team, ICS CISOs, ICS Delivery Team partners (Chief Scrum Masters, Chief Product Owners), all PMs and SMs ICS wide
•    Product Owners/Executive Director ICS

Role Specific Technical Competencies

•    People Management
•    Project and Programme Management
•    Stakeholder Engagement/Management
•    Cyber Risk Experience/Exposure
•    Understanding of ICS metrics, controls , standards and policies
•    Agile Methodologies
•    Stakeholder Engagement/Management
•    Agile Project Management
•    IT Standards, Procedures & Policies
•    Change Control
•    Information Technology (IT) Security Policies
•    Software Product Business Knowledge
•    MS Office Suite Skills including SharePoint and Confluence  

Qualifications

•    Certified Project Management Professional (PMP), Agile Certification , Cyber Security Certification preferable

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.