Job Summary

•    This is a core Project Management role where the role holder will support Project Management responsibilities for all technology, non-technology and transformation initiatives in the legal and Group Company Secretariat (LC), by providing expert project management & product owner support and advice on all strategic projects. 

•    The role holder will be responsible to drive strategic projects for LC portfolio, managing all aspects of the project (technology / non-technology / transformation / migrations/ outsourcing), throughout its lifecycle, to agreed budget and quality. The job holder will be required to be self-motivated and manage key elements of delivery as part of the wider team and work with minimal supervision. This is a non-people manager role.

Key Responsibilities

Strategy
•    Project managers are skilled in strategic planning, ensuring that projects align with organizational goals and contribute to long-term success. They can see the big picture and make informed decisions accordingly. 
•    This a strategically important role as it involves managing the overall technology / non-technology / transformation / migrations/ outsourcing portfolio for the function and ensure that the deliverables are aligned with the functional and bank scorecard. The role holder will be expected to manage this alignment and make sure that the tactical actions taken help us to stay on this course.  
•    Project managers must be adept at analyzing complex problems, identifying solutions, and making sound decisions. They exhibit critical thinking skills, creativity, and the ability to adapt to changing circumstances

Business
Project Delivery:
•    End-to-end delivery of projects (technology, non-technology, transformation, migrations, outsourcing) through their lifecycle, ensuring they are completed within the agreed budget and quality
•    Develop and manage project plans, timelines, budgets, and resources to ensure projects are completed on time and within budget
•    Manage the project RAIDS (Risks, Assumptions, Issues, Dependencies) and escalate any issues for swift resolution
•    Ensure project deliverables are of high quality and meet the bank’s legal and regulatory requirements
•    Have a thorough understanding of the portfolio, the processes and the technology stack within the function

Stakeholder Management:
•    Identify and engage key stakeholders, including internal teams, clients, and external partners
•    Manage stakeholder expectations and ensure effective communication throughout the program
•    Communicate project progress, risks, and issues to senior management and stakeholders

Strategic Planning and Governance:
•    Work with stakeholders to identify and assess legal requirements and align them with the bank’s overall business objectives
•    Establish governance and review program documents to meet the highest quality standards
•    Support the Project/Programme Steering Committee (PSC/PgSC) in preparing quality materials

Financial Management:
•    Manage the project investment budget, drive a disciplined budget process, and ensure accurate forecasting
•    Support the Group, Region, and Country teams on financial management, project planning, overall project governance, and various management reporting

Technology and Vendor Management:
•    Have a thorough understanding of the portfolio, processes, and technology stack within the function
•    Manage vendor relationships and monitor spend and progress against delivery schedules
•    Ensure project tools (e.g., Clarity, Azure DevOps) are up to date and tracked

Change Management:
•    Lead and drive change management, take calculated risks, and seek continuous improvement
•    Ensure minimal disruption to services, reduction in back-out activities, and cost-effective utilization of resources involved in implementing change

Collaboration and Communication:
•    Collaborate with other departments within the bank to ensure projects are aligned with overall business strategy
•    Organize and coordinate country project forums and support group management forum presentation decks and project initiatives

Compliance and Ethics:
•    Embed the highest standards of group ethics, including regulatory and business conduct, across Standard Chartered Bank

Processes
•    Resource alignment and planning – ensuring that the initiative delivery squad and alignment and set up as per the various roles required to execute the project
•    Program Planning: Developing and defining the scope, objectives, and deliverables of the program. Creating a comprehensive program plan that outlines the tasks, timelines, budget and resources required.
•    Budgeting and Financial Management: Project managers should possess knowledge and skills in financial management, including budgeting, cost estimation, and resource allocation. They ensure that projects are executed within allocated budgets and meet financial objectives.
•    Project Execution: Overseeing the implementation of project activities and deliverables. Monitoring progress, tracking milestones, and addressing any issues or bottlenecks that arise.
•    Project Evaluation: Conducting post-program evaluations to assess outcomes, identify lessons learned, and make recommendations for future improvements. Capturing and sharing best practices and knowledge gained from the program.

•    Project Communications, reporting and documentation – ensure that the projects adhere to the applicable communications framework so that the various stakeholders are updated on a regular basis depending on the criticality of the project. This includes reviewing the project communication artefacts, generating regular reports on program progress, milestones achieved, and budget utilization. Maintaining comprehensive documentation, including project plans, risk registers, and status updates
•    Quality Assurance: Ensuring the Project adheres to quality standards and meets customer expectations. Establishing and monitoring quality control processes to identify and resolve issues promptly
•    Monitor process implementation effectiveness: Identify key areas for improvement / issues and enhance process / controls embedding for the effective management of risk including reviewing Change Request Approvals (CRAs), Go Live parameters etc

People & Talent
•    Key Liaison between tech and business stakeholders
•    Ability to draw parallels between the various internal and external conversations to draw effective correlations  
•    Work closely with the business/ POs, acting as a pseudo product owner and liaising between the business users and technology team.
•    Facilitating collaboration and ensuring everyone is aligned with the program objectives
•    Possess strong leadership qualities, including the ability to inspire and motivate team members, resolve conflicts, and make decisions that align with the program's objectives. Should have excellent interpersonal skills being able to connect with different levels within the organization to collaborate and mediate effectively
•    Resource Management: Allocating and managing resources, such as personnel, budget, and equipment, to support the program's goals and deliverables. Monitoring resource utilization and adjusting as needed
•    Instil trust, give clarity and guidance to the team to work effectively and nurture a best in class team 

Risk Management
•    Risk Management: Identifying and assessing potential risks and developing mitigation strategies, monitoring program risks throughout the lifecycle and implementing contingency plans when necessary
•    The individual is expected to be adept at identifying potential risks and developing strategies to mitigate them. They have a solid understanding of risk assessment, risk response planning, and contingency planning to minimize project disruptions

Governance
•    Adhering to the bank defined Investment Management Standards / Governance Framework – includes preparation for the various governance meetings and collaborating with different cross functional teams for meetings like Refinement Forums (RF), Monthly Performance review (MPR) and Quarterly Performance Review (QPR), timely delivery and quality of the artefacts , driving the agenda, publishing the meeting minutes in a timely manner and follow ups where required. 

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead  to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * 
•    Serve as a Director of the Board 
•    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) 

Key stakeholders

•    Project managers work closely with various stakeholders, including clients, executives, team members, and external partners. They excel in building relationships, managing expectations, and ensuring effective communication and engagement with stakeholders. The stakeholders for this role include (but not limited to)
•    All internal LC stakeholders
•    Relevant vendors
•    Various cross functional teams – Technology, information cyber security, security and architecture etc
•    Other internal teams- HR, IT etc

Skills and Experience

•    Knowledge of industry standards – Banking, legal, Project Management, quality assurance
•    Experience in the area of Project and Change Management on existing production live systems at least 10 years professional management experience 
•    Minimum of 3 years hands on experience in Agile and / or managing change for Software/ IT Projects / Teams using Agile
•    High technical acumen – including technical know-how of IT concepts, architectures, infrastructure and components
•    On hand experience in managing SaaS based applications and understanding third party vendor requirements for onboarding such applications into the bank’s ecosystem
•    On hand experience in managing technology build outs in PaaS based on agile framework
•    Ability to manage, foresee and proactively manage risks
•    Familiarity with various project management tools like – Clarity, ADO, Planview, MPP, Visio etc
•    Data analysis, MI and reporting
•    Adept at using MS Project, Word, Excel, PowerPoint 
•    Change management    
•    Vendor management

Qualifications

Education    
•    A bachelor's or master's degree in a relevant field such as business administration, project management, with practical knowledge of the BFSI domain
•    Strong Project Management experience, with good understanding of Legal environment

Training    
•    Knowledge of Project Management Methodologies: Familiarity with established project management methodologies, such as Agile, Waterfall, or hybrid approaches, enables program managers to effectively plan, execute, and monitor projects based on industry best practices.

Licenses     
•    PMP, PRINCE 2, ITIL (good to have)

Certifications 
•    Scrum Master and Product Owner certification from Scrum Alliance, Scrum.org or other associations

Languages     
•    Strong communication skills in English – both written and verbal. Ability to articulate and comprehend complex scenarios. Excellent communication skills are essential for project managers to interact with stakeholders, senior management, team members, and other project managers. They can effectively convey information, listen actively, and facilitate collaboration.

Competencies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers