Job Summary

This role leads Technology & Operations Supply Chain Management Technology team. This team is responsible for delivering technology solutions to the Global Supply Chain management business function. The responsibility covers the management and delivery of a number of key projects that are being run to transform the way the Supply Chain business functions with significant committed benefits resulting from  the technology and process redesign being delivered as part of this programme of work.  

The team is made up of both internal and external vendor staff whose activities all fall under the responsibility of this role. 
The role requires extensive knowledge of both SCM technology products and SCM business processes and will entail significant work in conjunction with both project and category teams in the SCM team.  

Key Responsibilities

Strategy

• Awareness and understanding of the Group’s business strategy and model appropriate to the role.
• Work with your key stakeholders in SCM to align the business and technical strategy and roadmap. 
• Implement the T&O SCM technology roadmap and strategy. 
• Deliver the key objective results as laid out by the respective QPR’s 
• Deliver the technology to support the realisable benefits for the SCM Fit For Growth projects. 
• Enable the business to deliver the committed value across their FFG projects 

Business

• Awareness and understanding of the wider business, economic and market environment in which the group operates.
• A market proven understanding of both SCM technology and SCM business processes with significant exposure and understanding of the SAP supply chain management suite of applications (Ariba & Concur).
• A strong understanding of Financial systems and how they integrate with supply chain management systems, preferably with knowledge of SAP S4 Hana and associated platforms 
• Implement service improvement programmes to reduce avoidable incidents, drive down service recovery times, automate manual processes, and generally improve the stability of applications.
• Manage the Transformational and Incremental change project costs within budget and headcount.

Processes

• Understand and ensure adherence to the banks Technology governance process, including adherence to eSDLC, Cloud Governance, Risk management processes, Data privacy & sovereignty and Other related processes
• Given the role involves significant vendor relationships, ensure a strong understanding of the third party vendor processes. 
• For projects governed by FFG, adherence to the Bank’s FFG governance policies & procedures

People & Talent

• Lead the high performing T&O SCM technology Team in all locations.
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage and retain high quality people.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management

• Responsible for identifying, assessing, monitoring, controlling, and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them
• The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures.
• Ensure a full understanding of the risk and control environment within T&O SCM technology Team.
• Ensure support procedures are in place and adhere to Group Security & Audit policies within T&O SCM technology Team

Governance

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively.
• Willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the T&O SCM technology team to achieve the outcomes set out in the Bank’s Conduct principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Global Head of Supply Chain Management
• COO Strategy & Talent 
• Global Head, Strategic Change CRES and SCM
• Global Head SCM Transformation
• CIO, Strategy & Talent 
• CIO Group Functions 
• GF T & O Management Team

Other Responsibilities

• Embed Here for good and Group’s brand and values in Technology Services – Functions.
• Perform other responsibilities assigned under Group, Country or Functional policies and procedures.
• Work Across T&O Functions on pan domain initiatives as relevant

Skills and Experience

• SAP Technical expertise    
• SAP Concur    Advanced
• SAP Ariba     Advanced
• SAP S4/HANA Materials Management
• SAP S4/HANA Accounts Payable
• SAP Vendor Invoice Management (OpenText add-on for S4 Accounts Payable)
• SAP Business Partner (Supplier and Employee)
• SAP MDG (Supplier Management)
• SAP BTP (SAP Multi Bank Connectivity    
• Business Processes /Functional experience (10+ years)    
• Business Transformation experience (10+ years)    
• Contract Management (10+ years)    
• Technology Governance (10+ years)    

Qualifications

• Education - Bachelor Degree
• Certifications - SAP
• Languages - English
   

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.