Job Summary

•    This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
•    [We are seeking an experienced Microsoft Intune & Endpoint Apps Engineer with strong expertise in Windows 11 and macOS endpoint management, application packaging automation, endpoint analytics (Nexthink), and Azure DevOps (ADO) pipelines.
•    The role focuses on modern endpoint management using Microsoft Intune, driving automation-first application packaging, deploying security and compliance policies, and improving endpoint experience and insights at scale in an enterprise environment.

Key Responsibilities

Endpoint Management & Intune
•    Design, implement, and manage Microsoft Intune for Windows 11 endpoints.
•    Configure and maintain device configuration profiles, compliance policies, and security baselines via Intune.
•    Deploy and manage security policies including endpoint hardening, application control, and compliance enforcement through Intune.
•    Support enterprise-scale environments with a strong focus on stability, security, and user experience.
Application Packaging Automation
•    Lead enterprise application packaging using IntuneWin and MSIX standards.
•    Build and maintain automation pipelines in Azure DevOps (ADO) for application (AppLocker, app control for business, packaging, code signing, testing, and deployment.
•    Develop and maintain PowerShell-based automation for packaging, validation, and deployment workflows.
•    Drive standardisation and continuous improvement of the application lifecycle (build, release, update, retire).
Endpoint Analytics & Experience
•    Implement and operate Nexthink for endpoint analytics and digital experience monitoring.
•    Analyse endpoint performance, stability, and user experience metrics to proactively identify issues and improvement opportunities.
•    Partner with engineering, security, and service teams to translate analytics insights into actionable improvements.
Security & Compliance
•    Deploy and manage endpoint security policies through Intune in alignment with enterprise security standards.
•    Support security initiatives such as application control, device compliance, and policy governance.
•    Work closely with Cyber Security and Risk teams to ensure endpoint controls meet regulatory and audit requirements.

Operations & Engineering Excellence
•    Provide L3/L4 support for complex endpoint, Intune, and application deployment issues.
•    Perform root cause analysis and implement permanent fixes through automation and engineering improvements.
•    Create and maintain technical documentation, standards, and operational runbooks.
•    Stay current with Microsoft Endpoint Management, Intune, Windows 11, macOS, and modern endpoint best practices.
Other activities:
Business
•    Evaluate and identify operational risk implications of business strategies and programmes.
•    Contribute to and ensure adoption of Workplace Technologies initiatives in the country / countries.
Processes
•    Execution of CST / KCI for relevant processes in the country / countries.
•    Support the business in the South Asia countries in minimizing operational risks and losses, and investigation of material operational losses to prevent recurrence.
Risk Management
•    Ensure compliance with policies applicable to WORKPLACE TECHNOLOGIES  which impact operational risk. Challenge processes, procedures, and policy if there is opportunity for efficiency improvements.
•    Identify knowledge gaps, facilitate development of training on Operational Risk for business staff and country Risk &Control Teams.
•    Drive improvements through the use of A3s
Governance 
•    Assist in the effective running of Country WORKPLACE TECHNOLOGIES  Business Risk Forum (BRF).
•    Ensure adequate governance and oversight of operational risk through the escalation and appropriate resolution of risk exposures to the Country Risk Committee (CRC) and Non Financial Risk Committees (NFRCs) as required.
•    Escalate issues, blockages, challenges and trends to Business Heads, Head Risk & Control, as required.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Support Head Risk & Control to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Adhere to local regulator [Reserve Bank of India] prescribed responsibilities and Rationale for allocation
Key Stakeholders
•    Technology Infrastructure
•    CTM / CIO 
•    ICS / Risk management 
•    Cyber Security 
Other Responsibilities
•    Embed Here for Good and Group’s brand and values in first line operational risk management.
Key Requirements for the role:
•    Knowledge of CCIB Client Coverage, Transaction Banking and Financial Markets products – to enable assessment of cross-business issues.
•    Fair understanding of CCIB Credit Risks and assessment including credit analysis.
•    Relevant business experience in operations, business analysis or project management.
•    Strong analytical skills, detail-focused with the ability to interpret large volume of information.
•    Problem solving skills with ability to influence across all levels of business.
•    Ability to independently drive initiatives with minimum hands-on supervision.

Skills and Experience

•    Manage Conduct
•    Business Facilitation: Leading initiatives to improve Client experience, efficiency, and cost management  
•    Manage Conduct
•    Manage Risk
•    Manage Projects
•    Business Governance & Support: Projects investment governance, product, and process governance, etc
•    Information Systems - Applications & PC Skills

Qualifications

•    Bachelor’s degree / B.E. 
•    Ideally 5+ years of experience in banking, analytical or another relevant environment
•    Languages: English and/or local language skills as relevant to country requirements 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.