Job Summary

• This role will involve managing data privacy in existing processes and controls, working with the various Business and Functions teams, with 2nd line Compliance colleagues and Technology to operate capabilities for robust, streamlined and customer centric Data & Privacy management

Key Responsibilities

• The successful candidate will have an opportunity to work in a multi-disciplinary team to operate data privacy capabilities for Privacy Impact Assessment, Record of Processing Activities and Data Sovereignty.
• Responsibilities may include but are not limited to, responding to privacy related queries from business stakeholders, defining requirements for capability enhancements and changes, conducting data quality scans, conducting regular process and documentation reviews, conducting impact assessments, data incident management, reporting risk metrics and operational KPIs, awareness and training, communications. Monitoring regulatory changes and assessing their impact on data privacy management, as well as monitoring any new, or changes to existing, technology applications, products, or operational processes, are also a part of this role. 
• The candidate must have a good understanding of Data Management and Privacy principles and have professional experience particularly in areas such as privacy risk. 

Processes
• Privacy Impact Assessment - advisory for business and functions’ stakeholders
• Draft / update policies, guidelines, procedures and documentation as required based on external or internal changes 
• Participate in the development/ enhancements of privacy-related technology solutions, including, but not limited to requirements gathering
• Create communications and training materials as well as deliver the training 
• Create operational reports for customer privacy

Risk Management
• Monitor any new, or changes to existing, technology applications, products, or operational processes and ensures that data and privacy risks are appropriately managed. 
• Collaborate with the Legal, Data Security, Information Technology and Compliance departments to identify and control data, records and privacy risks 
• Conduct assessments / surveys (e.g. on privacy impact / risk & controls) / data gathering and analysis on applications, products, processes, documentation and third parties to evaluate compliance with laws, regulations, and internal standards

Governance
• Define and operate metrics and dashboards for monitoring and reporting purposes 
• Provide write ups and data visualisations to forums to enable decision making 

Regulatory & Business Conduct 
• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the data privacy initiatives to achieve the outcomes set out in the Bank’s Conduct Principles: compliance with the legal requirements and Group Privacy Standard as well as excellent customer experience 
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
• Business & Functions, CFCR  

Qualifications

• Extensive experience in a relevant role (e.g. Compliance, Legal, Audit) or experience in a data & privacy domain of a large organisation
• A Bachelor’s Degree in Law, Compliance and Governance, Auditing/Finance/ Risk or equivalent is a minimum requirement
• Good understanding of Data & Privacy policies and standards (including but not limited to GDPR)
• Experience with risk management and internal control frameworks
• Ability to optimize processes to ensure its efficiency and effectiveness while complying with requirements
• Certifications in data privacy are a plus (CIPP, CIA, CISA, CISSP, CISM),
• Highly motivated individual with a strong track record of achievement
• A good team player
• Ability to work well in teams as well as independently and to provide guidance to junior members
• Ability to multi-task and work under tight deadlines
• Excellent critical thinking, communication and presentation skills

Skills and Experience

• Data Management
• Data Protection
• Data Privacy
• Cyber Security
• Data Privacy by Design

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.