RESPONSIBILITIES

Strategy

•    Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

•    Knowledge of Custody operations, Corporate Actions, Financial Market Operations. Knowledge of Agent banking, Sub Custody operations and clearing will be an added advantage.

Processes
•    To monitor if all the cut-offs have been met with.
•    To ensure that the DOI's are updated whenever procedures change.
•    To have control over pending instructions and follow up for the same.
•    To track / report and escalate errors and volumes on a daily basis.
•    To plan effective resourcing of staff to handle high volumes during peak time.
•    To be the source of reference in facilitating and promoting the understanding of corporate action team requirements.
•    To ensure staff follow all control measures and implement any new control as required
•    Compliance with the Departmental operating instruction manual and within the timeliness and accuracy standards specified.
•    Proactively communicate with the department heads and or managers on operational risk issues. Escalate significant events as appropriate.
•    Manage remote teams and influence stakeholders more senior than the roles position.
•    Upholding the values of the group and company at all times.
•    Continuous Improvement in productivity to the standards prescribed for the processes from time to time.
•    Periodic MIS reporting for key stakeholders.
•    To act as a SPOC for the team for management of audits.

•    Identify potential areas of automation and oversee implementation.
•    Compliance with all applicable rules / regulations and company and group policies.
•    Carry out all back-up related activities and support other sites and processes as and when suggested by line manager.
•    To manage risk and compliance in the processes and put in controls to maintain the same by maintaining low error rate.
•    Comply with group money laundering prevention policy and procedures to the extent.
•    Carry out tasks and projects as required by the line manager from time to time.
•    Adhere group code of conduct as specified in the group policies.

Our Ideal Candidate
•    10 TO 12  years of relevant work experience 
•    Excellent oral / written communication skill/ good system skills.  
•    Worked in corporate action processing team and have experience in approving the transactions.
•    Knowledge of various types of corporate action and swift message formatting
•    Knowledge of allied products like Settlements, Fund services and reference data will be an added advantage.
•    Should have handled people in the prev org, able to handle the team’s 121, provide them with the performance feedback and rating.
•    Should be strong people manager, who can monitor individual staff performance by tracking it against the job objectives provided and assign the process accordingly.
•    Should be very good at Stake holder management
•    Need to work closely with I.T team to resolve the system issues, should be able to articulate properly the same to senior staff in the I.T forum’s.

People & Talent

•    Collaborative skills and should be able to work with staff across locations and grades.

Risk Management
•    To ensure all control/operating procedure and documentations are properly followed.
•    To ensure compliance to all established procedures, regulations and the Group Guidelines.
•    To keep track of changes (internal and external) affecting Clients and communicate such changes, along with impact analyses, on a pro-active basis, through newsflashes, market insights, operations guides and through other routine communication. 

Governance
•    In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles 

Key Stakeholders
•    Business partners across countries, Central operations, GBS SSO Management team and Larger SSO team.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.