Job Summary

The role is accountable for 
•    Technology risk assurance
•    Performing Risk & Governance for the domain 
•    Manage the technology Obsolescence risk
•    Drive execution of risk remediation plans

This is a vital role in managing stakeholder relationships (including technology, Ops teams, business teams and external vendors/ suppliers where applicable) and expectations in alignment to the overall roadmap and strategy of the bank for the domain.

Key Responsibilities

Strategy
•    Operating within the process and technology owners responsible for managing and maintaining risk portfolio for CCIB Coverage and DCDA- T&I across the Bank. Provide support and expert advice, as well as ‘hands on’ support to enable T&I to manage its risk profile and to fulfil its obligations under the ORTF/ICS RTF and other applicable risk type frameworks
Work with the domain teams to ensure processes and controls are suitable to enable building and maintaining sustainable, well-controlled business solutions. Ensure transparency and appropriate escalation of material risks through relevant governance processes

Business
•    Possess good BFSI knowledge and collaborate with relevant Operations, Technology and country stakeholders to deliver outcomes.
•     Provide ‘hands on’ support to ensure all relevant organizational governance and risk requirements are met for the domain.

Processes
•    Process knowledge on Agile framework and ceremonies and internal governance processes.
•    Engage and work with DCDA & Coverage technology and governance teams in driving robust system change process aligned with the bank’s change and system delivery management framework.

People & Talent
•    Lead through example and build the appropriate culture and values
•    Individual contributor and team player
•    Work in collaboration with teams and stakeholders
•    Require High interpersonal and Negotiation skills

Risk Management
•   Responsible for management and support embedding group standards risk management framework for the domain.
•    Build and maintain a strong partnership with all T&I CCIB teams as well as other stakeholders including Operational Risk, Cyber Security, Technology Compliance and Internal Audit.
•    Provide support for risk and governance advice and direction to the domain owners.
•    Front to back 1LOD (as part of 3LOD model) for domain scope, covering Identify, evaluate and respond to risks.

•    Identify, assess and evaluate risk to enable the execution of the enterprise risk management strategy within CCIB-Coverage and DCDA
•    Identify and evaluate risk response options and provide management with information to enable risk response decisions. 
•    Review, validate and agree the risk item status reporting (KRI)  which will be used consistently across the domain for risk governance bodies and ensure accuracy of data collated by collaborating with technology heads and   risk control owners and communicate the status to relevant stakeholder to enable informed decision making
•    Ensure regular reviews of risk items for trends, challenge and ensure resolution of the underlying issues and ensure defects are fed back to the domain teams.
•    Apply risk criteria to assist in the development of the risk profile for approval. 
•    Assist in the development of risk response action plans to address risk factors identified in the organizational residual risk profile in a cost-effective manner and in line with business objectives. 
•    Work with technology heads and teams to identify and support gap mitigation.
•    Review risk responses with the relevant stakeholders for validation of efficiency, effectiveness and economy.
•    Proactive in identifying service & control weakness through predictive & trend analysis and ensure well defined mitigation roadmaps.
•    Work with teams, Chief Product Owner, Process Owner and Group Operational Risk teams to ensure ORF related activities are performed to mitigate the risks.

Governance
•    Knowledge and understanding of Governance processes, especially on the controls and policies. 
•    Support communication of key risks/preventive actions and other key insights of services to stakeholders through appropriate forums including NFRC and other Sustainability forums (refinement meeting) Projects and Initiatives related to Technology
•    Support relevant Technology projects and initiatives to bring proactive risk management focus, provide the right client focus by proactively looking at issues impacting client and running remediation programs. 
•    Collaborate and works with cross functional teams and various stakeholders for actionable outcomes

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Domain CIO, 2LOD, Operational Risk Officers, HICS, Chief Product Owner, Product Owner, Technology and Operations Head and teams.

Qualifications

Education
•    Bachelor’s degree in computer science, software engineering, business management, accounting, or related field. 
•    15+ years of experience with major exposure to financial banking industries focused on technology operational risk and/or technology risk related control functions.
 
Certifications
•    Professional certifications one or more of (CoBIT, CISSP, CRISC, CISM, PMP, ITIL)

Skills and Experience

•    Microsoft PowerPoint, Excel, SharePoint, Confluence 
•    Proficiency in Managing M7 & Service Now
•    Data Analysis
•    Group OR Standards
•    Incident Management and Change Management
•    Project Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.