Job Summary

•    To have a good knowledge about the product (Equities/Fixed income/Mutual funds) and understand the Trade life cycle.. Relevant experience is added advantage. 
•    To ensure the SR orders are sent to the agent on timely manner and fund/stock check performed.
•    Ensure the settlement of SR orders and funding/repatriation to agent.
•    Ensure to inform clients/agents on the amendments required and follow up to get the same from client and brokers.
•    Ensure Maker/Checker controls are strictly adhered to and ensure to follow the activities checklist.
•    To identify and highlight the open risk areas in the process and highlight the same to management and work towards addressing the risk.
•    Support risk and audit related activities
•    Regular follow up with agents until trades gets settled in the market and relay the communication to client

Key Responsibilities

Strategy 
•    Excellent Communication skills (Written & Verbal) including good grammar and articulation.
•    Strong to work in large set of data.
•    Support in risk conduct, Monitor, and close track the same till closure.
•    Work closely with the team to validate the Risk Framework
•    Various observation of past Audit to be reviewed and close track the same.
•    Deep Dive on any extraction of data and submission of analysis report
•    Preparation of Decks and submission of same before time frame for the forums
•    Audit preparation and ensure any issues noted are document. 
•    Any concerns/Risk noted are fully documented. 
•    Identify gaps and inform the stakeholders to arrest the same and avoid Risks / Findings 
•    Identify Need based training requirements.
•    Ensure process adherence and audit preparedness.
•    Explore ways to improve value-added service and ensure superior service delivery through robust and customer centric processes.
•    Contribute significantly towards achievement of key business metrics.

Business
•    Knowledge of Custody operations, Securities Settlements, Financial Market Operations. Knowledge of Agent banking, Sub Custody operations and clearing will be an added advantage.  

Processes
•    Processing of Settlements transactions,SR order processing, Prematching of trades and Reporting of Trade Status, 
•    To ensuring that the trades are sent to market within stipulated cut off time and to ensure funding/reaptriation of funds are done.
•    Checking of Funds and Holdings prior to settlements
•    In case of Failed trades, the same have been updated with the correct reasons
•    Ensure to book FX deal and confirm the rates to clients/Agents based on the SI from Clients/Agents. 
•    Contractual Settlements processing
•    Ensure the open items in Suspense/Nostro/Stock reconcilations are properly remideated.
•    BAU escalation handling 
•    Process improvement 

People & Talent 
•    Collaborative skills and should be able to work with staff across locations and grades.  

Risk Management
•    To ensure all control/operating procedure and documentations are properly followed. 
•    To ensure compliance to all established procedures, regulations and the Group Guidelines.
•    To keep track of changes (internal and external) affecting Clients and communicate such changes, along with impact analyses, on a pro-active basis, through newsflashes, market insights, operations guides and through other routine communication. 

Governance 
•    In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] 
•    Serve as a Director of the Board 
•    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) 

Key stakeholders
•    Business partners across countries, Central operations, GBS SSO Management team and Larger SSO team.

Other Responsibilities
•    Work with senior stakeholders to prioritize business requirements 
•    Identify trends, patterns and opportunities to support business objectives by analysing the complaints
•    Analyse complaints to identify process improvement opportunities

Qualifications

•    Bachelor’s degree in Mathematics, Computer science, Engineering, Statistics, Economics, Information systems or related field
•    5+ years’ work experience in MIS / Business intelligence / Data analytics 

Skills and Experience

•    Spot Opportunities
•    Communication
•    Collaborate
•    Deliver Sustainably
•    Achieve Results
•    Solve Problems

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.