Job Summary

We are seeking a highly skilled and experienced T&O Governance and WalkMe Specialist to join our team. The ideal candidate will be responsible for overseeing the governance of HR technology platforms, ensuring compliance with the Bank’s Cloud Governance Framework, Risk Management Standards, and regulatory requirements. The role also requires expertise in WalkMe development.

1.    Governance Oversight:
o    Oversee end-to-end governance of HR technology platforms.
o    Ensure compliance with the Bank’s Cloud Governance Framework, Risk Management Standards, and regulatory requirements.
o    Monitor and manage risk associated with HR technology platforms.
2.    WalkMe Development:
o    Develop and customize WalkMe solutions to enhance user experience.
o    Utilize front-end development skills including CSS, jQuery, API, and HTML to create effective WalkMe implementations.
3.    Program Management:
o    Lead and manage various T&O programs and initiatives.
o    Collaborate with cross-functional teams to ensure seamless execution of projects.
o    Track project progress, identify risks, and implement mitigation strategies.
4.    Data Analysis and Reporting:
o    Track and analyze data to extract actionable insights.
o    Prepare comprehensive reports and presentations to communicate findings to senior management.
o    Utilize data-driven insights to recommend improvements and optimize processes.

Processes

• Identify opportunities and develop approaches to continuously improve the quality of content and instructional design

Risk Management

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Platform GPOs

Other Responsibilities

• Work closely with key stakeholders, programme and project managers to regularly update project and communicate any training plans and the status of execution

Skills and Experience

Experience
o    6-8 years of experience in a similar role within global banks.
o    Proven experience in T&O governance, program management, and analytics.
o    Hands-on experience with WalkMe development and implementation.
•    Technical Skills:
o    Strong understanding of Cloud Governance Framework and Risk Management Standards.
o    Expertise in front-end development, including CSS, jQuery, API, and HTML.
•    Analytical Skills:
o    Ability to analyze complex data sets and extract meaningful insights.
o    Strong problem-solving skills and attention to detail.
•    Communication Skills:
o    Excellent written and verbal communication skills.
o    Ability to present data insights in a clear and compelling manner.
•    Interpersonal Skills:
o    Strong collaboration and team management skills.
o    Ability to work effectively with cross-functional teams and stakeholders.

Qualifications

••    Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field. A master’s degree is a plus.
Preferred Qualifications:
•    Certification in Cloud Governance or Risk Management.
•    Experience with HR technology platforms and SCM applications.
•    Strong project management skills with a track record of successful project delivery.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.