Job Summary

We are seeking a highly organized and proactive Team Administrator to support our team by providing executive support, managing complex calendars across multiple time zones, and acting as a gatekeeper for meeting requests. The ideal candidate will handle a variety of administrative tasks, including coordinating IT assets, managing onboarding and offboarding processes, and ensuring adherence to information security and compliance policies. This role requires excellent communication skills, attention to detail, and the ability to work independently and collaboratively with other team administrators across functions and geographies. The Team Administrator will play a crucial role in optimizing executive time, enhancing team efficiency, and maintaining a well-organized work environment.

Strategy
•    Identify recurring administrative pain points and propose improvements.
•    Develop and standardize templates, checklists, and trackers for team administration to enhance efficiency.
•    Support preparation and follow-up of senior meetings to ensure strategic alignment and execution.

Business
•    Travel & Logistics (Limited Scope) – Manage travel and expense coordination for the leader and selected team members and for the visitors.
•    Draft and manage professional communication on behalf of the leader.
•    Act as the coordination point between the team and shared services (IT, facilities, security) to ensure smooth business operations.
•    Escalate delays or issues proactively to avoid business disruption.

Key Responsibilities

Processes
•    Provide Executive Support by managing complex calendars across time zones.
•    Act as gatekeeper for meeting requests and proactively resolve meeting conflicts and optimize executive time.
•    Manage team administration responsibilities by acting as primary contact for laptops, headsets, and other IT assets for the team.
•    Coordinate floor access, system access, and badge enablement for new joiners, movers, and leavers.
•    Maintain joiner–mover–leaver (JML) checklists and trackers.
•    Coordinate end-to-end onboarding logistics for new joiners and support offboarding by coordinating asset recovery and access removal.

People & Talent
•    Work closely with other team administrators across functions and geographies.
•    Facilitate effective communication and collaboration within the team to foster a positive work environment.

Risk Management
•    Complete Mandatory trainings within stipulated times.
•    Handle sensitive information with discretion and integrity.
•    Ensure adherence to information security, audit, and asset management policies.
•    Maintain accurate records for audit and compliance purposes.

Governance
•    Ensure the work done meets the departmental guidelines and standards. 
•    Provide timely and high-quality responses to the manager for any request. 

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Hiring Executive, Other Leaders within the Bank, Team, SCMAC Management

Skills and Experience

•    MS Office
•    Email and Calendar Management

Qualifications

Education    
•    Bachelor's degree in Business Administration, Management, or a related field.
•    Diploma or certification in Office Management or Administrative Services (Preferred but not mandatory)
Training     
•    Expertise in Microsoft Office Suite
Languages     
•    Proficiency in English
•    Software Skills: Python, R 
•    Strong communication skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.