Job Summary

•    This role could be based in India and Singapore. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
•    The CIB Coverage CLM and Servicing KYC Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for CIB originating from CFCR and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. 
•    The Team also actively supports the design and development of the target state KYC processes under ongoing transformation programmes.
•    We are currently hiring a Lead KYC Policy Implementation Manager (Band 5/M23) based in Singapore to lead the implementation activities for Group policy requirements. 
•    We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. Similarly, team members own the entirety of specific Transformation initiatives. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders.

Key Responsibilities

Strategy
•    Owns the KYC process Guidance and acts as principal Subject matter Expert on KYC matters 
•    Lead the end-to-end policy implementation for Group policies and standards for the KYC process across AML, Sanctions, Bribery & Corruption, Tax Evasion and Information Sharing Standards
•    Manages the Group implementation book of work across the entire life cycle, from consultation to implementation and warranty
•    Works with the change part of the organisation in delivering platform solutions, and in defining future state requirements
Business
•    Support the Business in understanding the impacts of changes in regulatory requirements;
•    Approach implementation of changes from a Business, Client, and RM lens;
•    Place user, RM and Client experience at the centre of the target state design.
Processes
•    Owns and oversees the end-to-end policy implementation process for Group standards
•    Owns the KYC Process Guidance and is responsible for its contents
•    Steers Client Lifecycle Impact Assessment (“CLIA”) related to policy changes; 
•    Support the implementation and enhancements of systems, processes, and controls; 
•    Engage with Delivery Operations and Client Management Teams to define and operationalise process changes arising from new or evolving requirements;
•    Support training and communications to the user community;
•    Facilitate ongoing improvement of KYC/CDD processes;
•    Work closely with Regional stakeholders to enhance the quality of process guidance based on user feedback and thematic issues identified via Quality Control.

People & Talent
•    Relies on the network of team members to deliver the implementation of specific policy changes
•    Support the development of team members via on-the-job coaching and training
Risk Management
•    Support the application of risk management disciplines as required such as recording and tracking of risk events;
•    Follow at all times operational risk management requirements.
Governance
•    Adhere at all times to applicable governance requirements. 
Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
•    CIB Operations 
•    CIB Coverage Business Development and BPM functions
•    Front Line Risk Advisory functions
•    CIB Network
•    CEE Hive and Product Owners 
•    CFCR advisory and Policy functions (AML, Sanctions)
•    Reputational Risk
•    Operational Risk 

Skills and Experience

Experience
•    Minimum 10 years’ experience in Corporate and Investment Banking 
•    Relevant experience in CDD/KYC supporting an in-depth understanding of requirements and their application in 1st Line processes
•    Experience in change and transformation programmes
•    Solid understanding of the industry’s products and services
•    Experience in Compliance, Risk Management or Governance in 1st Line (Front Line or Operations)
•    Demonstrable ability to work effectively across stakeholder groups and geographical boundaries
•    Good understanding of the dynamics of financial regulation, knowledge of Financial Crime Compliance desirable but not essential
Aptitudes and Skills
•    Ability to work autonomously to strict timelines, to report progress and escalate issues
•    Intellectual curiosity, ability, and willingness to learn
•    Logical, lateral and critical thinking
•    Strong business writing and communication skills
•    Effective verbal communication
•    Data analysis and presentation skills, fluency in MS Excel and PowerPoint
•    Strong interpersonal skills supporting the ability to create effective work relationships across a diverse range of functions and geographies;
•    Proactive and positive with the ability to apply independent judgement 
•    Focused, organised and results oriented
•     Assertive, tenacious, and willing to challenge when required

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers