Job Summary

Looking for strong leadership and SME from Custody & Funds business managing Operations, Transformation and Risk Management. Strong domain expertise on custody and clearing, asset servicing should have skills

Key Responsibilities

Strategy

Awareness and understanding of the Group’s business strategy and model appropriate to the role

Business

Strong exposure in Corporate Actions custody operations with 15+ years of experience in the industry. Should have worked in Domestic and Global custody Corporate Actions processing and exposure Africa , Middle East market nuances . Earlier experience on leading a Corporate Action team is a must.
To manage the operations Processes, in ensuring consistent delivery of high quality services to customers and meeting objectives set by the Group using available resources allocated while maintaining operational risk to an accepted level.
Lead diverse teams and responsible for managing Corporate actions processing activities of Custody business .
This individual will additionally drive robust change and resilience agenda and contribute in the overall transformation agenda of the organization
•    Develop and execute on the origination of Financing & Securities Services (FSS) solutions in line with the Bank’s FSS product roadmap and win themes (e.g., a focus on ESG, operational efficiency enhancing client experience, data as a service, increased channel connectivity etc.)
•    Establish and manage strategic partnerships with external partners, to create integrated investment management solutions for mutual clients. 
•    Ensure execution of strategy in the assigned region, addressing specific country and client needs while executing in line with global sales strategy for the segment. 
•    Monitor competitor activities and market share within their region across their segment, and internally highlight sales threats and opportunities. 
•    Identify and prioritise opportunities with higher RoTe and profitability for the team’s pursuit

Processes

•    Manage Corporate Actions Operations & ensure consistent delivery with SLA issues.
•    Manage Corporate Actions Escalations related to internal and external stakeholders
•    Ensure high degree of risk inherent in Voluntary corporate actions processing is identified, understood, and controlled so that financial losses due to misinterpretation of information or processing error are minimized.
•    Prioritize objectives and implement strategies to achieve SCB initiatives as part of the leadership team.
•    Deploy data and research to drive cross-business corporate prioritization.
•    Drive collaboration across the organization to identify needs and develop scalable solutions.

•    Demonstrate the ability to identify potential risk scenarios.
•    Implement controls to minimize operational risk
•    Form and lead internal teams, providing training and mentorship as needed.
•    Reduce Cost and Improve Efficiency
•    Drive Corporate Actions transformation initiatives. 
•    Directly and indirectly manage staff with the goal of enhancing professional development and personal growth.
•    Manage relationships with business & key stakeholders.
•    Participate in site resiliency strategy efforts with a focus on outage management, business continuity and alternative processing methods

People & Talent

•    Build a qualified FSS pipeline that is sufficiently diverse to realise short term revenue objectives while also building for the future, balancing between large strategic mandates and less complex deals. 
•    Build and expand the Bank’s network to reach potential clients to assess new sales opportunities and prioritise those opportunities accordingly in consideration of the business gestation period. 
•    Bring together an appropriate deal team with (1) FSS Sales, (2) Relationship Managers, (3) Product, (4) Client Solutions, as well as (6) FM Sales and (7) CCIB Client Coverage colleagues and agree priorities across deal team members to secure mandates. 
•    Collaborate with stakeholders (e.g., FM Sales, Client Coverage, etc.) to identify target clients, and agree and execute on (a) Growing incremental client income from existing clients, through increasing wallet share and onboarding new services and (b) Generating new client income from New-to-Bank or New-to-FSS client.

Risk Management

•    Advanced knowledge of RISK gradings, BASIL Norms
•    Ensure all control/operating procedure and documentations are properly followed.
•    Ensure compliance to all established procedures, regulations and the Group Guidelines.
•    To keep track of changes (internal and external) affecting Clients and communicate such changes, along with impact analyses, on a pro-active basis, through newsflashes, market insights, operations guides and through other routine communication. 

•    Diving end to end process reviews. Driving Process Risk Assessment’s and key control reviews and implementing right controls. 

•    Producing Root Cause Assessment for issues/Incidents.

•    Partner with risk and other internal teams (GIA/UORM’s) during reviews and mitigate any risk findings.

Governance

•    Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

•    Ensure credit, operational, legal, regulatory, reputation, compliance is held to the highest standards of risk management (at a product and enterprise level as relevant) • Identify and mitigate risks through day-to-day analysis of transactional data, external factors and other drivers 

•    Identify and mitigate digital and data risks in accordance to local markets’ data protection and privacy laws • Keep abreast with changing regulatory requirements and provide advisory support to client

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles.

Key stakeholders

Business partners across countries, Central operations, GBS SSO Management team and Larger SSO team.

Other Responsibilities

Embed Here for good and Group’s brand and values in GBS Securities Services; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); managing daily BAU operations for settlements, pre and post settlement management, fails management, stakeholder management, support business growth and strategies, partner with technology and group, assess and implement risk and controls to effectively manage risk]

Qualifications

• Education     Post graduate
• Training     Leadership / technology / core office tools
• Certifications     Certifications – cisi / financial markets

Role specific technical skills and competencies

•    Business Communications
•    Conflict and Crisis Management
•    Data Analytics tool
•    Project Management
•    Team Management
•    Business Strategy Planning and Implementation 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.