Job Summary

The Vice President, NFRR Operations role is accountable for establishing and operating a best-in-class Non-Financial Regulatory Reporting capability that safeguards the Bank against regulatory reporting risk through standardisation, governance, controls, data optimisation, and automation. The role is responsible for driving a scalable and sustainable operating model that enhances the accuracy, completeness, timeliness, and integrity of regulatory reporting while supporting the Bank's regulatory obligations across jurisdictions.

Key Responsibilities

•    Lead the Non-Financial Regulatory Reporting (NFRR) function to ensure accurate, complete, and timely regulatory reporting across all in-scope jurisdictions while maintaining a strong control environment, driving regulatory compliance, enabling automation and transformation, and fostering a high-performing team.    

Regulatory Reporting Delivery & Compliance
•    Accountable for the timely, accurate, and complete submission of all NFRRs to regulatory authorities.
•    Establish and maintain a robust governance and control framework to ensure compliance with internal policies, regulatory requirements, and audit expectations.
•    Oversee management of regulatory breaches, resubmissions, remediation actions, and regulatory examinations.
•    Drive a culture of first-pass accuracy and zero tolerance for regulatory reporting failures.

Risk, Controls & Governance
•    Accountable for the effectiveness of the NFRR control environment, including maker-checker controls, data quality controls, validation frameworks, and monitoring mechanisms.
•    Ensure regulatory reporting risks are identified, assessed, escalated, and mitigated through appropriate action plans.

Transformation, Automation & Continuous Improvement
•    Define and execute the NFRR transformation strategy, driving standardisation, simplification, digitisation, and automation of reporting processes.
•    Identify opportunities to improve data lineage, data sourcing, data quality, and process efficiency.
•    Drive automation initiatives, strategic data integrations, workflow enhancements, and advanced analytics solutions to reduce manual effort and operational risk.
•    Deliver measurable improvements in productivity, quality, control effectiveness, and client/stakeholder experience

Stakeholder Management & Regulatory Engagement
•    Serve as the senior point of contact for key stakeholders across countries, businesses, functions, risk, compliance, audit, and regulators.
•    Influence senior stakeholders to implement sustainable solutions to regulatory reporting challenges and operating model changes.
•    Provide thought leadership on regulatory reporting governance, operating model design, controls, and industry best practices.
•    Support audits, regulatory reviews, and governance committees through high-quality reporting, analysis, and executive updates.

Operating Model & Strategic Leadership
•    Define and implement target operating models that enhance accountability, standardisation, scalability, and resilience across NFRR activities.
•    Ensure clear segregation of responsibilities among Return Owners, SMEs, Data Domain Owners, and Operations teams.
•    Lead migration, centralisation, reverse migration, and organisational change initiatives as required.
•    Establish performance metrics and management information to monitor operational effectiveness and strategic outcomes.

People Leadership & Talent Development
•    Lead, coach, and develop geographically dispersed teams, creating a high-performance and inclusive culture.
•    Build organisational capability in regulatory reporting, controls, data management, process excellence, and automation.
•    Set objectives, manage performance, support succession planning, and develop future leaders.
•    Promote strong conduct, accountability, collaboration, and continuous learning across the function

Expected Outcomes
•    Zero delayed, inaccurate, or incomplete regulatory submissions.
•    Strong and sustainable regulatory reporting control environment.
•    No material audit, compliance, or regulatory findings attributable to reporting failures.
•    Improved automation, straight-through processing, and operational efficiency.
•    Enhanced stakeholder confidence and regulatory credibility.
•    High employee engagement, capability development, and succession readiness within the NFRR function

People and Talent
•    Set direction and drive high performance by translating strategy into clear direction, aligning individual goals to team outcomes and providing regular, constructive feedback.
•    Develop talent and capability through coaching and career conversations that build critical skills, stretch potential and prepare individuals for future opportunities.
•    Lead by example by role-modelling the Bank’s valued behaviours, upholding strong risk and conduct standards, exercising sound judgment, and creating an inclusive team culture that supports wellbeing, values diverse perspectives, and drives accountability.

Motivation

•    Protect the Bank's Licence to Operate : The primary driver is regulatory compliance. An NFRR leader ensures that all non-financial regulatory obligations are fulfilled accurately, completely, and on time, thereby avoiding regulatory breaches, remediation actions, fines, and reputational damage.

•    Establish Strong Governance and Accountability : NFRR sits at the intersection of Business, Risk, Compliance, Operations, Technology, and Data. A key motivation is to create clear ownership, governance forums, roles, responsibilities, and escalation mechanisms so that accountability for regulatory reporting is unequivocal.

•    Improve Data Quality and Control Environment : Many regulatory reporting issues originate from upstream data challenges. The NFRR leader is motivated to improve data lineage, data quality, validation frameworks, maker-checker controls, reconciliation disciplines, and evidence trails to achieve "first-time-right" reporting.

•    Drive Standardisation Across Markets: The strategic vision reflected in the NFRR CoE and operating model is to move from fragmented country-specific processes to a standardized global framework. Standardisation improves consistency, scalability, training effectiveness, and operational resilience.

•    Reduce Risk Through Centralised Expertise : NFRR is a specialist capability. Centralising knowledge and execution helps reduce key-person dependency, ensures consistent regulatory interpretations, strengthens succession planning, and creates a deeper bench of regulatory expertise

•    Enable Transformation and Automation : A major motivation is to move the organisation up the maturity curve from manual and reactive processes toward automated, data-driven, straight-through-processing models with advanced validation and monitoring capabilities
•    Build Sustainable Long-Term Capability:  The NFRR strategy explicitly positions centralisation as a risk mitigation and capability-building initiative, not merely a cost-saving exercise. The objective is to create a durable operating model capable of supporting increasing regulatory expectations.

Skills and Experience

Must-have Skills
•    Regulatory Reporting & NFRR Domain Expertise
•    Risk, Governance & Control Management
•    Strategic Leadership

Other Skills
•    Stakeholder Management & Influencing
•    Data & Reporting Architecture
•    Transformation & Change Management
•    Automation & Digitisation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.