Job Summary
• This is a strategic Process Excellence role partnering with Treasury Global Process Owners (GPOs) and senior leadership to drive process transparency, optimisation, and operational maturity across the global Treasury function.
• The role focuses on process discovery, mapping, and improvement identification across Treasury domains including liquidity, cash, funding, payments, and Treasury risk. Working with GPOs, the role identifies optimisation opportunities, quantifies value, and supports prioritisation into the Treasury Book of Work for delivery by execution teams.
• The position ensures Treasury processes are end to end aligned across GCFO, connected to adjacent Finance and Risk processes, and consistent with group wide Process Performance Excellence (PPE) standards. The role works closely with the central PPE team and other Process Excellence engineers to ensure methodological, tooling, and strategic alignment.
Key Responsibilities
Process Discovery, Mapping & Opportunity Identification
• Partner with Treasury GPOs to lead structured process discovery and current state documentation across key Treasury processes.
• Facilitate workshops with business, operations, technology, and risk stakeholders to capture end to end process flows, pain points, dependencies, and controls.
• Develop and maintain high quality process maps and value streams using enterprise tools such as ARIS and Signavio.
• Apply process mining and data driven analysis to identify inefficiencies, bottlenecks, rework, control gaps, and automation opportunities.
• Translate insights into clear, prioritised improvement recommendations, including value sizing and risk considerations.
• Support GPOs in shaping and maintaining the Treasury Book of Work, ensuring initiatives are well defined and delivery ready.
• Act as a process excellence partner, enabling and advising rather than owning delivery.
PPE Framework & Cross GCFO Alignment
• Embed the PPE framework and process excellence standards consistently across Treasury.
• Ensure Treasury process optimisation is end to end and cross functional, aligned with upstream and downstream GCFO processes.
• Work closely with other Process Excellence engineers to align on tooling, modelling standards, methodologies, and best practices.
• Support establishment of clear process ownership, governance, and performance measures with GPOs.
• Drive standardisation and harmonisation of Treasury processes across regions and entities.
Digital Enablement & Intelligent Tooling
• Leverage modern tools, including AI enabled process discovery and analysis, to accelerate mapping, insight generation, and recommendations.
• Explore use of AI and GenAI to support process documentation, pattern detection, and opportunity identification.
• Ensure process insights inform automation, digitisation, and AI initiatives led by Treasury and Technology delivery teams.
Insight, Stakeholder & Change Enablement
• Define and support development of process KPIs and dashboards to provide transparency into Treasury process health and performance.
• Act as a trusted partner to Treasury leadership and GPOs, providing objective, data driven process insights.
• Enable strong alignment across Treasury, Finance, Technology, Operations, Risk, and Compliance.
• Support business cases and value narratives for prioritised initiatives and investment decisions.
Capability Building
• Coach Treasury teams and process owners on process excellence principles and tooling.
• Contribute to a GCFO wide Process Excellence community of practice.
• Support upskilling in process thinking, mapping standards, and continuous improvement.
Strategy
• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group's business strategy and model appropriate to the role
Business
• Responsibilities related to the delivery of business and/or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment in which the Group operates.
Processes
• Ensure the operational efficiency, accuracy and completeness of the reports are monitored with appropriate KPIs. Establish robust control and governance on the reporting process including the requirements to manage report quality and operational control. This includes expected data quality monitoring required in the reporting standards for regulatory reporting. Continuously strive for process improvement with standardisation, simplification and automation.
People & Talent
• Planning and allocating resources effectively to meet reporting deadlines and regulatory requirements. Developing the team to build capacity and elevate team capabilities at pace with evolving regulatory and business demand. Providing guidance, training and mentorship to the GCFO Treasury team on technical knowledge, best practices, and technologies. Building relationships to improve collaboration across country and GCFO functions to resolve issues and implement changes for liquidity reporting.
Risk Management
• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them. For example – The ability to interpret the Group's financial information, identify key issues based on this information and put in place appropriate controls and measures.
Governance
• Monitor and ensure that appropriate Change governance is followed across all transformation initiatives. Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• GPO/GPM, Liquidity
• Group Regulatory Reporting – Head and Reporting Leads
• Credit and Market Risk functions – Functional Heads and Leads
• Liquidity Change Management - Head and Leads across Liquidity Change
• Country Regulatory Reporting – CFO, Financial Controller and Country Leads
• Partner within BSM Liquidity, GCFO team and Stakeholders to Build domain expertise in the areas of Balance Sheet Management, Liquidity Risk Management, Interest Rate Risk Management, Fund Transfer Pricing, Benchmarking & Stress Test Data Framework, and the relevant policies, procedures, and practice guides, and regulatory reporting guidelines including Basel III.
Skills and Experience
• Strong expertise in process mapping and modelling tools (e.g. ARIS, Signavio; process mining tools a plus)
• Experience defining process KPIs, dashboards, and performance insights
• Familiarity with Treasury / Finance systems (TMS, SAP, non SAP ERPs, bank connectivity)
• Exposure to AI or GenAI tools for accelerating process discovery, analysis, and recommendations
Leadership & Interpersonal Skills
• Strong stakeholder management and influence without authority skills
• Able to work effectively in matrixed, global organisations
• Clear, concise communicator able to translate process insights into actionable recommendations
• Collaborative, structured, and outcome focused
Qualifications
• Minimum of 12 years of work experience in Treasury, Finance Operations, or Financial Services, with strong exposure to process excellence or transformation roles.
• Proven experience working with GPOs to map processes, identify improvement opportunities, and shape prioritised books of work
• Strong understanding of Treasury processes (liquidity, cash, funding, payments, Treasury operations)
• Hands on experience with process improvement methodologies (Lean, Six Sigma, value stream mapping).
• Experience identifying automation and digitisation opportunities, without owning delivery
• Solid understanding of banking controls and regulatory environments
• Bachelor’s degree required; MBA or Master’s preferred
• Lean Six Sigma Black Belt required (Master Black Belt a plus)
• Relevant professional certifications (CFA, CA, CPA, CIMA, or equivalent) desirable.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.