Job Summary

•    The Operational, Technology and Cyber Risk (OTCR) organisation is instrumental in protecting and ensuring the resilience of Standard Chartered Bank’s operations, data, and IT systems by managing operational, technology and cyber risk across the enterprise. As a critical function reporting into the Group Chief Risk Officer (CRO), the Group OTCR team serves as the second line of defence for assuring that controls are implemented effectively, in accordance with the OTCR Framework, and for instilling a risk culture within the Bank. 
•    The Vice President, OTCR, WRB is an important role that requires solid business acumen and a detailed knowledge of WRB and understanding of working in a second line capacity within a risk management organisation. The role reports directly to the Head, OTCR, WRB . 
•    The purpose of this role is to act as the single point of contact (“SPOC”) within the second line for WRB, in respect of all OTCR matters and decisions, for the portfolio assigned, providing judgement-based input and advice to ensure effective risk management and be a trusted partner collaborating as appropriate with senior stakeholders including SMEs and other risk teams to ensure that risk management practices are integrated into all aspects of WRB. 
•    The individual is expected to be familiar with WRB specific tools / practices, enabling the WRB first line leads to make right decisions. The individual will be skilled in business risk management, stakeholder management, and communication, with an ability to contribute to a vision for others to follow.  
•    The successful candidate will add value by helping to deliver customer centric solutions, providing clear direction on effective risk management, taking on tough challenges, addressing difficult issues and responding in a flexible, courageous and collaborative manner to evolving business, regulatory and threat demands.

Key Responsibilities

We are seeking an experienced Vice President, OTCR, WRB leader who will be responsible for the following areas:
Monitor
•    Risk indicators, metrics, and thresholds – e.g., Risk Appetite thresholds 
•    Completeness and accuracy of risk identification and assessment
•    Regular review of residual risks and concentration of risks (e.g., locations, processes, etc.)
•    Impact to risks / regulations which the bank faces (e.g., through internal / external change or events) 
•    Reporting and escalation of business restrictions where the risks not aligned with Risk Appetite
•    Timely and effective completion of actions and treatment plans 
•    Business adherence to framework, policies, standards, and regulations
•    Appropriate application of decision authorities and delegation rights
Challenge
•    Business initiatives and decisions to ensure effective adherence of risk, policy, regulations, etc.
•    Outputs of business risk identification and assessment activities for completeness and accuracy 
•    Design and implementation of treatment plans / actions to mitigate risk or improve risk mgmt.
•    Risk Appetite Setting: 1LOD proposals on Risk appetite and where Risk Appetite is near breach
•    Proactive challenge on strategy, process, product, channel, change activities e.g., new deals / transactions
•    Design and operating effectiveness of controls in place to mitigate material risks

Approve
•    Risk Assessment decisions for changes arising from products / process and projects etc. E.g.Inherent and Residual Risk assessments; Control design; Control Monitors;
•    Treatment plans and actions design to mitigate risks, remediate appetite breaches, improve risk management. e.g. RCR, Treatment Plans, (subject to scope defined in Appendix D of the Group Operational Risk Standard); Validation of treatment plan actions;
•    Other approvals explicitly required by frameworks, policies, and standards e.g. Scenario Analysis design and assessment; OR approval in M7 for Group WRB OTCR approval (e.g. M7 ad hoc purging of records or backend amendments of M7 records via batch upload)
In addition, this role must work with SMEs to ensure that there is adequate support provided by the SME in respect of
•    Policy / regulatory interpretation, application, and implementation 
•    Provision of information and guidance relating to risk mgmt. processes and frameworks
•    Appropriate appetite setting, identification and assessment of risk and input into control design
•    Support on investigations and reviews to ensure the right outcomes are reached
•    Regulatory horizon scanning, interpretation, application, and implementation
•    Opportunities for risk taking / commerciality (e.g., support and input on new business)
•    Identification of emerging and horizon risks in area of expertise 
•    Training and support in communicating complex technical concepts to internal and external stakeholder
•    Advise in matters that are high risk and/or complex to provide specialised knowledge, oversight and/or expertise, using deep technical knowledge, interpretation of regulations with data driven judgment and experience  
•    Analysis of internal and external trends to get early alerts  
•    Thematic reviews with Assurance teams where required

Role Specific Responsibilities:
•    This role includes responsibility for monitoring and challenging that OTCR meets their obligations under the various non-financial risk frameworks and particularly in the context of the OTCR Framework (“OTCRF”), and that breaches / weaknesses are appropriately identified and escalated.  This is discharged in part through collaboration with other second-line risk teams as well as enterprise-wide SMEs, both within Group and Country. 
People and Talent: 
•    Lead through example and build the appropriate culture and values. 
•    Establishing constructive relationships with Key Stakeholders (as defined below).
•    Collaboration, cooperation and partnering with, instills trust with others and open to diverse opinions / ideas to achieve team goals.  Demonstrate interpersonal / communication / negotiation skills, trustworthiness and mutual respect.
•    Developing and practicing strategies to improve abilities, talent and knowledge by challenging oneself to take up new opportunities and risks to stretch oneself (including in the face of difficult circumstances), receiving and responding positively to constructive feedback and viewing failures as learning opportunities.
Key Stakeholders include:
Internal
•    All teams of the following areas that support the assigned portfolio: 
•    CEO WRB
•    CRO WRB
•    COO WRB
•    CIO WRB 
•    CISO WRB
•    Business Risk management (BRM)
•    Group Process owner (GPO)
•    Functional Heads of WRB *
•    WRB leadership team
•    Head Second Line Assurance WRB
•    Head of Audit WRB

Functional Heads example 
•    includes all relevant first line support functions for WRB e.g., WRB COO, WRB CIO, WRB CISO, WRB Human Resources, WRB Finance, etc. 
External
•    The Group’s external auditors 
Regulatory & Business Conduct: 
•    Displaying exemplary conduct and living by the Group's Values and Code of Conduct.
•    Taking personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identifying, escalating, mitigating and resolving risk, conduct and compliance matters.
•    Demonstrating leadership ability to achieve the outcomes set out in the Bank's Conduct Risk framework.
•    Providing ongoing reporting of risk exposure into governance meetings and to key stakeholders and escalating any blockages to progress to ensure Group MT, Risk & CFCC, and OTCR Scorecard objectives are met.

Skills and Experience

•    Business Partnering
•    Operational and Technology Risk Management
•    Risk Management
•    Crisis Management
•    Information and Cyber Security Risk Management
•    Regulatory Environment – Financial Services
•    Resilience Risk
•    WRB Business Knowledge 
•    Manage People
•    Manage Vendors
•    WRB Business Acumen
•    Effective Communication

Qualifications

Education
•    Minimum Degree level education or equivalent
Training
•    Analytics and insight tools such as MS Excel and other advanced tools
•    Presentation tools such as PowerPoint etc

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.