Job Summary

•    Possesses good attitude and willingness to adapt to the constant changing nature of a dynamic workplace. 
•    Able to communicate proficiently in both Thai and English languages.
•    Able to work in a team setting effectively and collaboratively.
•    Able to work independently and escalate promptly whenever there’s an issue or foresee issue arising.
•    Captures, executes, and settles FX and payment instructions accurately, timely, and completely.
•    Reconciles payment completion against actual instructions received.
•    Displays strong risk awareness with regards to pre-processing, transaction execution, and post processing activities.
•    Able to perform process review, initiate process streamlining, and execute it within the proposed timeframe taking into account client service and operational risk elements.

Key Responsibilities

Strategy
•    To support country and global Financial, Securities Services (FSS) revenue ambition of USD 1bn by 2028.

Business
•    To provide best-in-class services to existing clients of FSS.

Processes
•    To execute custody FX and Payment related processes duly, completely, and accurately.
•    To perform other duties to the best of own abilities as assigned.
•    Refer to full list of bullet points in under key responsibilities.

People & Talent
•    No direct reportees.

Risk Management
•    To align completely with dual control where applicable and to align with Group Custody Ops’ operational risk procedures and guidelines.

Governance
•    Both Country and Global FSS Ops governance.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Country Head of Custody Operations
•    Country Lead of Custody FX and Payment
•    Team members of Custody Operations
•    Country Business Risk Manager
•    Country Fund Services Operations team members and team leaders
•    Country FSS business team members and Head
•    Country Client Services team
•    Other country operations teams

Skills and Experience

•    Generative AI prompt commanding

Qualifications

Education
•    Bachelor’s Degree Level or higher
Training
•    Operational excellence training preferred
Languages
•    Thai and English proficiency preferred

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.