Job Title Here Experience Director
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Title: Associate, FCC, Investigations
Bangkok, TH
RESPONSIBILITIES
Strategy
- Contribute to the implementation of processes, tools and systems in the department for necessary financial crime controls.
- Maintain an awareness and understanding of the bank’s business strategy and align the financial crime compliance program.
Business
- Perform a role as Senior Analyst within the FCC Controls Operations team.
- Perform duties as a delegated Act investigator as defined in the FCC Act Manual.
- Deliver on responses to formal Regulatory Requests (Regulatory Letters or Production Orders) within stated timelines.
- Conduct case investigations resulting from information received via internal reports, transaction alert escalations from the surveillance hubs, or intelligence exchange.
- Perform duties such as Transaction Monitoring, Customer Matching Results, Quality Assurance, Global Name Screening, Intelligence Exchange, List Management, KCSA checks, Media Monitoring, Alert/Risk Event Investigation, Suspicious Activity Reporting, Post SAR follow up activities, and Production Order Investigation.
- Ensure good record keeping such as maintaining registers for SAR’s and Production Orders, and Case Investigation logs.
- Prepare and maintain the Business Continuity and Disaster Recovery Plan for financial crime in compliance with Group and regulatory requirements, and manage scheduled BCP / DR testing.
- Support and guide relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
Processes
- Assist the Process Owner for FCC owned (sub-) processes under the Group’s Risk Management Framework; specifically for the Financial Crime Risk Type.
- Understand, maintain and recommend any amendment for approval by the Country Financial Crime Risk Committee, appropriate FCC Controls policies, processes and DOI’s to address financial crime risks, aligning with relevant regulatory requirements.
- Providing governance and oversight over the implementation of FCC Controls related policies and procedures in country to ensure compliance with such policies and procedures.
People & Talent
- Promote and embed a culture of openness, trust and risk awareness where ethical, legal, regulatory and policy compliant conduct is the norm.
- Demonstrate exemplary integrity, ethics and values.
- Develop skills with continuous learning in the Conduct, Financial Crime and Compliance environment.
Risk Management
- Monitor existing system and controls relevant to FCC to ascertain data quality, operational performance and effectiveness.
- Ensure that the relevant lists and database as used by the screening systems are up to date.
- Ensure that detection scenarios that are developed and deployed remain fit-for-purpose.
- Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management.
- Analyse significant financial crime risk events (i.e. SAR’s, non-compliant transactions, Production Orders) to ensure that all connected parties, especially cross border, are identified and reported at the appropriate levels internally and externally as required.
- Conduct a root cause analysis on controls related process failures to ensure lessons are learned across the bank.
Governance
- Propose control improvements, enhancements and simplifications where appropriate.
- Support all control checks undertaken by FCC under the Operational Risk Framework (ORF).
- Collate, analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk and vulnerability.
- Report surveillance controls data to the line manager to ensure oversight of the Case Analysis Duration, case ageing and turnaround, and inform on any potential breaches under FCC Act.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles [Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.]
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
- Country CEO
- Country Business Heads
- Country Audit
- Country Legal
- Country Business Operational Risk
- Country Business Operations and teams
- Global Business Services, Financial Crime Surveillance Unit (FCSU) – particularly the surveillance hubs in India & Malaysia.
- Thai Regulators including Thai Anti-Money Laundering Office (AMLO)
- Thai law enforcement agencies
- Thai banking associations (TBA, AIB)
- Peers in other banks / industry
Other Responsibilities
- Embed “Here for good” and the Group’s brand and values in the team.
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
- Deliver advice, guidance and training to the various business teams across the bank as required.
- Provide back up support to team colleagues as required.
Our Ideal Candidate
- Surveillance (including Screening and Monitoring)
- Regulatory Liaison
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.