JOB SUMMARY
•    Responsible as the primary global client contact delivering the best product the bank has to offer by mobilising Geographies Account Managers, and Field Account Managers, product partners & new ideas into each client relationships
•    Responsible for working with relevant stakeholders to deliver the SCB network to our clients 
•    Accountable for the overall client group revenues, profitability and risk acceptance (AML, CDD and Credit)
•    Responsible for executing Account Plans, establishing and maintaining an end-to-end understanding of the client group structure and client needs and steering the client relationship. Define and agree the relationship strategy for the client and drive the global execution
•    Work collaboratively with Regional Teams and product partner to provide holistic and well-designed solutions that meet clients need 
•    Acts as a champion of the Bank’s brand, culture, and conduct standards
Purpose:
•    Lead the origination and client relationship management for a portfolio of International Corporate Clients, including setting overall client strategy and account plan
•    Develop and maintain a deep understanding of the clients’ needs and the industries / markets in which they operate
•    Collaborate with other coverage team members, industry and product partners to deliver on client strategy
•     Holistic and well-designed solutions across our full range of products to clients
•     Overall client profitability, pipeline in particular the cross-sell commitments made as part of the Account Planning and deal approval processes

•    Active engagement and high level (C suite) contacts with senior executives within clients
•     Maintain a strong working relationship with Risk, Legal and Compliance and other key stakeholders
About Corporate & Investment Banking (CIB)
•    For more than 170 years, Standard Chartered Bank has supported clients with their transaction banking, financial markets, corporate finance and borrowing needs and provide solutions to nearly 20,000 clients in the world’s fastest-growing economies and most active trade corridors

RESPONSIBILITIES

Strategy

•    Lead the development and implementation of the client strategy (working with the coverage team including product partners) for the designated portfolio as identified through the Account Planning process
•    Accountability for delivering financial performance objectives (revenues, costs, RoRWA, etc)
•    Accountability for all other objectives for the management and development of client relationships, specifically compliance (AML, CDD) and credit risk

Business
•    Actively identify client needs across full set of SCB product capabilities, originate new business and grow the franchise by capitalising on bank competitive attributes (e.g., Network etc). Selectively developing new relationships where required
•    Engage senior management and decision makers of key clients to improve the quality of dialogue with clients, promoting a move away from ‘transactional’ reactive client coverage to consistent value-added partner/trusted advisor status. Anticipate clients’ needs and provide strategic advice, bringing in the relevant product and industry partners as appropriate
•    Maximise the profitable revenue to the Bank whilst maintaining focus on client outcomes, strengthening and deepening existing relationships both at the most senior level as well as at the operating level in the clients in the designated portfolio

•    Professionally represent Standard Chartered Bank at the highest levels within region and internationally
•    Bring strategic thought and vision as to how the corporate landscape regionally/globally is changing and where areas of international growth lie relevant to the client portfolio
•    Ensure that industry and product knowledge is continually developed personally and within the team
•    Stay abreast and anticipate the developments of the Industries/ markets in which our clients operate

Processes
•    Proactively manage the designated client portfolio to ensure
•    Close ties exist with key stakeholders e.g.., Financial Markets, Transaction Banking, Banking, Risk, Country Head of Coverage, Service Delivery, etc
•    Risks are appropriately identified and managed
•    The team is suitably trained with respect to an understanding of the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute and, where possible, influencing policy formulation
•    Key regulatory risks and concerns are raised into the governance framework throughout the Global Banking team
•    All sales disciplines are adhered in accordance with CIB standards i.e. Account Planning, Call Reports, Deal Pipeline Management, static data management as applicable for the role
•    Develop opportunities through attendance at key Industry events as necessary

People & Talent
•    Lead through example and build the appropriate culture and values.  Set appropriate tone and expectations from their team and work in collaboration with risk and control partners
•    Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks

Risk Management
•    Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to clients as identified
•    Embed the Group’s values and code of conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among team members
•    Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate escalation to Regional / Country Coverage Heads and Group/governance committees, as appropriate

Governance

•    Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
•    Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
•    Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead internal stakeholders to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment within Thailand.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Adhere to local regulators (e.g., BOT) prescribed responsibilities and rationale for allocation

Key Stakeholders

Internal:   
•    Engage with product partners within the region and globally to ensure breadth and depth of client coverage and deepening.
•    Engage with RMs on relevant client account management activities
•    Work with other teams in Corporate and Investment Banking to ensure Corporate and Investment Banking’s strategic priorities are met 
•    Consult with senior stakeholders in Risk and Legal & Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.
•    Liaise with other support functions to ensure client service delivery

Other Responsibilities
•    Embed Here for good and Group’s brand and values in Thailand
•    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Qualifications and Skills:
•    English and Thai 
•    Master’s or bachelor’s degree in Banking, Economics, Finance, Accounting or other related fields.
•    Minimum 8 years of proven experience in corporate banking, with a track record in managing client portfolios and driving revenue growth.
•    Strong understanding of corporate banking products (including Financial Markets, Transaction Banking, and Corporate Finance)
•    Strong analytical skills and solid expertise in credit analysis, risk management, and financial modelling.
•    Strong commercial acumen with proven sales, negotiation, and deal origination capabilities
•    Excellent interpersonal, influencing, and decision-making skills
•    Strong written and verbal communication skills. Excellent command in English and Thai. 
•    Ability to manage multiple priorities and deliver under tight timelines
•    Self-motivated, results-driven, and able to work independently with minimal supervision
•    Experience working across teams and geographies, with the ability to influence stakeholders and drive execution
•    Good understanding of market developments and regulatory environments
•    Assertive, resilient, and able to challenge constructively when required

Role Specific Technical Competencies
•    Business - Strategy and Model
•    Business - Market Knowledge
•    Business - Products and Processes
•    Financial – Balance Sheet Management
•    Financial - Risk Management 
•    Financial - Credit Risk Analysis
•    Sales – Prospecting
•    Sales - Account Planning
•    Sales - Client Pitching
•    Sales - Relationship Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.