Job Summary

Individual
Responsible for the transaction banking revenue growth for Thailand franchise. Work with CEO/CCIB Head, Coverage team, CCIB product partners and industry bankers to formulate and execute client strategies for targeted businesses to maximise shareholder value, identifies and creates areas of competitive advantage and aligns to Standard Chartered Thailand’s overall country strategic aspirations. Build and drive high performing transaction banking sales culture to meet financial and non-financial targets on scorecard.

To drive cash management and trade finance business growth with assigned client portfolio by:
•    developing and sustaining effective client relationships at appropriate levels in the client organisation
•    establishing yourself as a trusted advisor on cash and treasury management with clients
•    identifying cash/trade business opportunities, structuring and pitching appropriate solutions, making effective pitches, and delivering client mandates seamlessly
•    collaborating with implementation, client management and service teams to ensure consistently superior client experience

Strategy
•    Devise client level cash and trade strategy into GAM account plan and aligned with the coverage partners
•    Chart clients’ treasury strategy and evolution roadmap
•    Define digitisation agenda in the assigned portfolio that would drive client loyalty, wallet share growth, and share of mind
•    Create long term strategic and tactical client level strategy for assigned clients

Key Responsibilities

Business
•    Own cash/trade revenue and drive budget for the assigned individual portfolio
•    Drive OPAC conversion toward agreed levels and ensure pricing meets scorecard requirements
•    Drive healthy pipeline and closures through business origination activity
•    Lead RfP responses, client pitches and ensure successful conversions
•    Manage deal execution, maintain oversight on implementation, and ensure revenue realisation
•    Recommend and implement the appropriate service model for respective clients; and retain ownership of overall client experience with our cash management/trade finance solutions and services
•    Where you act as GTS/RTS role, ensure TB global sales engagement process is adhered to and this includes coordinating global/regional calling plan together with coverage team to map out and engage the key stakeholders, decision makers and influencers in the client organisation with relevant people within the Bank, own account plan commitment, client level RFP positioning strategy and drive business origination and win new cash/trade mandates thereby delivering on global/regional target
•    Ensure comply with internal policies, procedures, codes and applicable external laws and regulations

Processes and Governance
•    Provide client-centric inputs to product teams to improve TB product delivery and update relevant PPGs/Country Addenda
•    Establish highly disciplined sales team in adhering to global TB sales conduct requirements
•    Work closely with other functional heads in Thailand Country Management Team including Finance, Legal, Compliance, Risk and Control in driving process efficiency in delivering TB solutions to clients

People and Talent 
•    Develop and maintain effective and professional partnerships with internal stakeholders such as Relationship Managers, TB Products, TB Implementation and Client Management, Financial Markets and Cash & Trade Operations etc.
•    Establish leadership credentials by coaching and mentoring team members 
•    Provide relevant trainings to upskill sales and coverage teams, middle and back-office functions – together driving a high-performing and client-centric sales culture
•    Participate in industry forums to elevate market perception and increase awareness on latest corporate treasury trends and priorities
•    Be a role model of the Group’s values and culture in the country
•    Develop succession plan for TB Sales in Thailand

Skills and Experience

Risk Management
•    Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate escalation to relevant functional heads and group/country governance committees, as appropriate

Regulatory & Business Conduct
•    Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with applicable laws and regulations, the Group’s policies, procedures and the Group Code of Conduct. These include but are not limited to deal reviews, pricing, pipeline management, client complaints, other ethical issues, and general business conduct.
•    Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
•    Effectively identify, escalate, mitigate and resolve risk and compliance matters
•    Take the initiative regarding regulatory, reputational and ethical matters for providing proactive advice to clients as identified
•    Ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct

Key Stakeholders
Internal
•    CCIB teams including GAM, RAM, FAM/CM in the country and other locations as appropriate
•    Global and regional TB sales in other locations as applicable
•    TB Cash and Trade Products, Implementation and Channels team as appropriate 
•    Operations, Credit, Risk, Finance, Legal & Compliance team in the country as appropriate
•    Other CCIB products, where applicable, including Financial Markets, Leverage & Acquisition Finance, Project Finance, Financing Solutions, M&A and Industries team

External
•    Clients as per assigned portfolio
•    Auditors and regulators where applicable, as advised by Compliance, Legal and Finance

Qualifications

•    Minimum a Bachelor and/or master’s degree in Business Management, Banking or Finance
•    Minimum 10 years of relevant Transaction Banking sales experience ideally in the international/regional environment preferably with an excellent understanding of the market competitive landscape
•    Strong knowledge of legal, economic and regulatory environment as well as other key trading corridors
•    Strong leadership qualities, able to articulate and communicate the growing ambition and goals for the business both internally and externally
•    Strong communication and influencing skills, proven track record to work in a collaborative cross-border team environment with multi-cultural stakeholders
•    Multi-cultural awareness and sensitivity with an understanding of cultural, ethnic and religious market conditions to translate strategy into effective local operations
•    Strong analytical and problem-solving skills

ROLE SPECIFIC TECHNICAL COMPETENCIES

• Risk Management & Internal Controls    
• Risk Management –  Credit Risk    
• Risk Management - Reputational    
• Business – Strategy & Model    
• Business – Market Knowledge    
• Business – Product & Processes    
• Sales - Prospecting    
• Sales – Account Planning    
• Sales – Client Pitching    
• Sales – Relationship Management    
• TB – Channels    
• TB – Product Knowledge – Trade Finance    
• TB – Product Knowledge – Cash Management Services    
   

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.