Manager, Custody FX and Payment
Job Description
Requisition Number:
62222
Job Location:
Bangkok, THA
Global Grade:
Band 7
Work Type:
Office Working
Employment Type:
Permanent
Posting Start Date:
15/09/2026
Posting End Date:
30/10/2026
Job Description:
Job Summary
We are seeking an experienced Custody FX & Payment Operations professional to support the execution and settlement of custody FX, payment, and fund transactions. The successful candidate will ensure operational accuracy, maintain strong risk controls, drive process improvements, and deliver outstanding service to institutional clients within a fast-paced securities services environment.
Role Responsibilities
- Execute and settle custody FX, payment, and domestic fund transactions accurately, completely, and within required timelines.
- Process and manage payment instructions including pacs.008, MT103, pacs.009, MT202, RTGS, subscriptions, redemptions, expenses, and local payment transactions.
- Perform transaction validation, reconciliation, and payment completion checks against actual instructions received.
- Maintain and update settlement standing instructions to ensure accurate transaction processing.
- Monitor and manage fund movements, regulatory reporting, and operational controls in accordance with internal policies and market requirements.
- Ensure compliance with operational risk and control standards across pre-processing, transaction execution, and post-processing activities.
- Identify process improvement opportunities and drive operational efficiency initiatives while balancing client service, risk management, and regulatory requirements.
- Collaborate closely with internal stakeholders across Custody Operations, Fund Services, Client Services, Risk, and Business teams to deliver best-in-class client support.
- Escalate issues promptly and contribute to the resolution of operational incidents and service challenges.
Our Ideal Candidate
- Minimum 5 years of relevant experience in FX payments, custody payments, securities services operations, fund operations, or a related operational banking environment
- Strong understanding of custody operations, payment processing, settlements, and securities services workflows.
- Familiarity with SWIFT payment messages and market settlement practices, including MT103, MT202, pacs.008, pacs.009, and RTGS transactions.
- Strong risk awareness and attention to detail with the ability to operate effectively in a controlled environment.Excellent problem-solving skills and a continuous improvement mindset.
- Ability to work independently while collaborating effectively within a team environment.
- Strong verbal and written communication skills in both Thai and English.
- Bachelor's degree or above in Finance, Business, Economics, Accounting, or a related discipline
- Professional certifications or training related to operational excellence, payments, securities services, or process improvement would be advantageous.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Information at a Glance
