Job Summary
Strategy
• To drive the business growth in corporate coverage segment and deliver the revenue targets, via increasing transactional cross-sell and product/market penetration within the designated corporate portfolio of Corporate & Investment Banking (CIB) clients.
• Develop and lead execution of the [Market / Segment] strategy for [Market] end-to-end, in conjunction with the broader TB strategies
• Individually commit to own and manage a client portfolio of selected strategic names, and be responsible for formulating and executing the revenue growth plan for those accounts
• Advise clients on strategic use of [Market / Segment] as a premier regional treasury centre by deeply understanding regulatory and market environments for [Market / Segment] corporates expanding overseas, and sharing best practices on setting up effective regional treasury centres in [Market]
• Structure bespoke trade finance solutions addressing specific client pain points with strong technical expertise to enhance working capital efficiency for [Market / Segement] Corporate clients
• Awareness and understanding of the Group's business strategy and model appropriate to the role, and execute activities in line with global TB sales policies and global TB product strategy
Understanding of Client
• Deep understanding of [Market] corporate and [Segment] MNC clients’ business needs, treasury strategy, buying behaviour and decision-making process from [Market / Segment] perspectives
• Build full access to trade finance and cash management decision makers through active client calling
• Develop and own the TB Account Plan commitments for key clients
• Proactively lead TB opportunity origination and execution in collaboration with [GTS/RTS/TBS] and CIB coverage teams
• Lead the corridor initiatives to grow the key trade flow and global cash management opportunities
Revenue and Drivers
• Complete ownership of client level revenues for cash and trade (incl. working capital and TB Prism FX)
• Contribute to the decision making process in the execution of country balance sheet growth strategy
Key Responsibilities
Business
• Using available Performance Management Information and CRMx monitor market and cluster performance, providing direction and transferring best practices to drive results against established targets
• Actively manage business performance, identifying areas of underperformance and taking corrective action
• Drive targeted returns on RWAs deployed to franchise clients with appropriate risk management oversight
• Develop strong partnerships with key business partners and stakeholders including TB Corporate Sales in other countries / regions, Product, Implementation, Operations, Client Service, Corporate Coverage, Credit, etc.
Processes
• Supervise and role-model compliance with TB Sales related policies and processes
• Ensure effective management of operational risks and compliance with applicable internal policies and external laws and regulations
• Drive continuous improvement in operational efficiency and effectiveness
• Lead RFP and deal processes for clients in the designated segment, to ensure optimal solution is provided and presented to the client in collaboration with Corporate Coverage, Product, Implementation, Client Service and Operations; ensure delivery of desired results via smooth deal implementation and adherence to high levels of service quality
• Keeping abreast of customers’ needs, trends, and product/market intelligence for new product developments/ enhancements, strengthening SCB’s competitive position in this field
• Provide feedback and proposals to group and country Product teams on product enhancements and direction of product program initiatives
• Conduct marketing events to share and promote best practices and standards, raise SCB visibility and brand equity in the market
People and Talent
• Accountable for TB Corporate sales team capacity and capability development, including overseeing recruitment of TB Corporate Sales resources for assigned segment
• Provide effective leadership, including timely feedback throughout the annual performance management cycle, to promote a sustainable, high-performing business
• Responsible and accountable for proactive performance management of team members, including identification of underperformance and corrective actions
• Lead the sales transformation journey to develop the sales team towards the goals under Fit for Growth strategy
• Identify, develop, and retain Accelerate talent, including individualised development plans
• Document succession plans for all critical roles
• Maintain proactive engagement with all staff, managing people issues in partnership with HR and People Leader as required
Risk Management
• Identify, assess, monitor, control, and mitigate risks arisen for the assigned segment
• Ensure adherence to all CFCC and local regulatory policies
• Contribute to discussions regarding significant market risks
• Raise awareness and understanding in the team of the main risks facing sales in the markets, and the role each individual play in managing them
• Accountable for escalation from relevant management teams to Group governance committees or stakeholders in senior management, risk, or control functions as appropriate
Governance
• Accountable for implementing the Group’s governance framework, oversight, and controls for the TB Corporate Sales business, challenging constructively, and overseeing change where necessary
• Understand the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role
• Fulfil supervisory responsibilities in line with Group’s Supervisory framework
• In conjunction with the Coverage team, agree to pricing and other local business and documentation parameters and co-ordinate with Relationship Managers and Product Partners to implement effectively
Regulatory & Business Conduct
• Lead through example and build the appropriate culture and values for the cluster, setting the right tone and expectations from the various teams working in tandem across products and with risk and control partners
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters
• Display exemplary conduct and live by the Group’s Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
Key stakeholders
• Transaction Banking, Client Coverage and the broader CIB
Internal
• Regional Head of TB Corporate Sales, GCNA
• Head of TB Corporate Sales, [Market]
• TB Head, [Market] & GCNA
• TB Product Heads, Implementation Heads, Client Service Heads and Operations Heads
• Business partners in Transaction Banking, Client Coverage, Financial Markets and Retail/Private Banking under the context of banking the ecosystems of our clients
• SCB Strategy, Operational Risk, Finance, Group Treasury, HR, Legal, Credit Risk, Compliance etc
External
• Corporate clients, particularly those in which you directly handle or play a strategic sponsor role
• Business associations and chambers of commerce
• Competitors
• Media
Other Responsibilities
• Embed Here for good and Group’s brand and values in TB Corporate Sales; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Skills and Experience
• Treasury Management
• Balance Sheet Management
• Credit Fundamentals
• Digital Transformation
• Client Relationship Management
• Customer Behaviour and Preferences
• Sales closings and agreements
• Sales proposals and presentations
• Risk Management
Qualifications
Education
• Bachelors degree in Business Management, Banking, Economics or Finance
Training
• Over 15 years of Client Relationship Management, Transaction Banking sales and sales leadership experience in an international/regional environment, with a strong understanding of the market competitive landscape in both [Market / Segment]
• Track record in managing regional clients with Corporate Treasury Centres in [Market]
• Solid product knowledge in Cash Management, Trade Finance, Working Capital Management, with preferably knowledge of financial markets products
• Skills and experience in digital transformation and risk management (including basic credit skills)
Languages
• English, [Mandarin, Korea, Cantonese]
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.