Key Responsibilities

Strategy

• Support the implementation of the FCSO strategy by escalating appropriate FCC and AML surveillance issues and executing activities in line with guidance documents, Group requirements and regulatory expectations.
• Day to day handling of casework and queue management for the Country FCSO team.
• Maintain an awareness and understanding of the bank’s business strategy and align the financial crime surveillance operations program.

Business

• Perform a role as Manager, Country FCSO Head Brunei within the country Financial Crime Surveillance Operations team.
• Perform duties such as Transaction Monitoring, Global Name Screening, List Management, KCSA/CST checks, Media Monitoring, Alert/Risk Event Investigation, Production Order management and investigation.
• Support and guide relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Develop good working relationships with key stakeholders in the Business Segments.
• Develop a good working relationship with counterparts in GBS FCSO and attend any Service Delivery Meetings as required.
• Conduct BCP / DR testing as required.
• Ensure timely reporting and escalation of significant AML/CFT risk issues to Regional Cluster Head FCSO/Regional Head FCSO and/or Country Head Financial Crime Compliance.
• Coordinate with the relevant operations units to ensure that the relevant lists and database used in screening, transaction monitoring and investigation are up to date and relevant.
• Ensure the suitability and quality of case data maintained on enterprise case management systems.
• Support all control checks undertaken by FCSO under the Operational Risk (ORF).

• Ensure quality assurance is in place on transaction monitoring and customer name screening. 
• Act as the DCC of the unit and perform the following functions 
  • Responsible representative for Business Continuity readiness and activation in their Business/Function. b. Consults the relevant Operational Resilience Manager on Business Continuity Planning.
  • Conducts the Team BIA in MetricStream BCM Module. 
  • Completes the BCP in MetricStream BCM module.
  • Consults the relevant Operational Resilience Manager regarding BCP testing. 
  • Manages the administrative elements of testing and exercising including, defining pre-test criteria including appropriate attendance, collating test results and issues, drafting and produce pre and post-testing reports and approvals. 
  • Responsible for the resolution of issues and actions identified during BCP tests and exercises.

Processes

• Daily management of the Watchlists, including but not limited to; timely additions to the relevant watchlist, and watchlist reconciliation when and as needed as directed by Regional Cluster Head FCSO/Regional Head FCSO.
• Support Regional Cluster Head FCSO/Regional Head FCSO with any complex investigations as required.
• Day to day management of legal orders / production orders including responding to law enforcement and conducting related investigations where appropriate (subjected to final decision from Group on the legal orders / production orders process).
• Day to day processing of Transaction Monitoring (TM) and Name Screening (NS) cases in line with AAA procedures and in a timely manner within agreed TAT’s whilst maintaining Quality Control/Quality Assurance results in line with Group and local expectations.
• Ensure timely initiation of any follow up actions to effectively process alerts in TM and NS with clear narratives.
• Assist the Regional Cluster Head FCSO/Regional Head FCSO to implement investigation and surveillance standards set by regulators and the Group FCC function (via processes defined by Group FCSO GPO’s), and Country FCC.
• Reporting Internal SAR’s for cases escalated through FCSO screening or transaction monitoring processes to Country FCC / CMLCO.

People and Talent

• Promote a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Demonstrate exemplary integrity, ethics and values.
• Develop skills with continuous learning in the Financial Crime Surveillance Operations environment.

Risk Management

• Conduct day to day management of Production Orders (subjected to final decision from Group on the legal order/ production order process), List Management (e.g. WL addition), TM, & NS activity by developing and deploying sound analytical and investigative skills to produce balanced judgements in relation to financial crime risk including concise rationale and clear follow on action.
• Utilize existing data analytic tools, techniques and systems to optimize the quality of casework and ensure efficiency to include systems such as iCDD, eOPS, Accuity, Mantas, ECM etc.
• Ensure the suitability and quality of case data maintained in various internal trackers including the RFI tracker, TM and NS case logs and relevant List Management logs.
• Monitor detection scenarios to ensure they are fit-for-purpose, providing feedback to Regional Cluster Head FCSO/Regional Head FCSO where false positives or immediate emerging risks are identified.
• Identify and highlight any compliance gaps in existing controls or relevant systems.
• Apply Group and FCC policies and processes (TM, NS, AML surveillance, client screening, risk assessment) to manage risks.
• As directed by the Regional Cluster Head FCSO/Regional Head FCSO, manage interaction / communication / meetings with stakeholders and other departments as and when needed in order to mitigate risks.
• Gathering and processing risk data related to FCSO processes to meet the Group’s risk reporting requirements.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Collaborate within the FCSO team to achieve the outcomes set out in the Bank’s Conduct Principles [Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Regional Head FCSO, ASIA and GBS FCSO
• Country Head of Financial Crime Compliance / CMLCO and FCC
• Country CFCC Advisory & Governance
• Country Business Operations and teams
• Group List Management Team / SPOT and PMM Teams

Other Responsibilities

• Embed “Here for good” and the Group’s brand and values in the team.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Deliver advice, guidance and training to the various business teams across the bank as required.
• Provide back up support to FCSO team colleagues as required.
   

Skills and Experience

• AML / Financial Crime Compliance    
• Report Writing    
• Previous work experience in a similar role within the banking industry
• A good educational background

Qualifications

• EDUCATION  -   GRADUATE DEGREE
• CERTIFICATIONS   -  CAMS (NOT MANDATORY)
• LANGUAGES  -   ENGLISH

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.